Jai Mahal Palace

Jai Mahal Palace Reviews

Jai Mahal Palace

Jacob Rd, Civil, Jaipur, Rajasthan, 302005, IndiaSee Hotel Details
Jai Mahal Palace
Jai Mahal PalaceJai Mahal PalaceJai Mahal Palace
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1 night

Guest Reviews

9.1/10
Great
78 review
Verified reviews
Location9.2
Amenities9.1
Service9.2
Cleanliness9.0
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All reviews(78)
Positive reviews(45)
Reviews with photos/video(15)
Guest User
Luxury Double Room
Stayed in Feb 2025
Solo travelers
1 review
7.0/10
Posted on Mar 17, 2025
Friendly staff, but it all feels a bit outdated. Sound insulation is very poor. Pool was closed, wasn't aware of that.
Kailash Rajwani
Luxury Double Room
Stayed in Jan 2025
Family
1 review
10.0/10
Outstanding
Posted on Feb 26, 2025
The property is big and rooms are spacious, despite in the middle of jaipur city the area is like a quiet zone. The staff specially Mr ASLAM very friendly. It was wonderful stay
cybella9
Luxury Room With Sit out Garden View
Stayed in Jan 2025
Couples
8 review
9.5/10
Amazing
Posted on Feb 27, 2025
Good location, warm hospitality, I recommend this place especially for couple
Sunil Balani
Luxury Double Room
Stayed in Nov 2022
Couples
2 review
10.0/10
Outstanding
Posted on Jan 16, 2023
NICE CULTURAL SHOW EVERYDAY IN THE EVENING WITH DIFFERENT LOCAL FOLK INSTRUMENTS DAILY. ROOMS & LOBBY WITH HIGH CEILINGS & TRULY A PALACE FEEL. VERY CONVENIENTLY LOCATED AT CITY CENTRE. EXCELLENT SERVICE. FOOD VARIETY/QUALITY/PRESENTATION ALSO VERY GOOD.
Guest User
Luxury Double Room
Stayed in Jun 2022
Couples
8 review
7.0/10
Posted on Jul 8, 2022
Abysmal staff. Lazy. Didn’t want to place a sun bed because it was ‘about to rain’. Asked him to call his manager so he reluctantly placed the bed. Spa and steam can only accommodate one person at a time which is ridiculous for such a large hotel. Food is good.
Nikunj G
Stayed in Mar 2025
Other
10.0/10
Outstanding
Posted on Apr 29, 2025
Memorable Lunch experience Today, we had the pleasure of enjoying a lovely family lunch with a small celebration at the Marble Arch Restaurant in Taj Jai Mahal Palace. The entire culinary experience was outstanding — from the welcome drink to the starters, main course, and desserts, everything was prepared with authentic flavors and exceptional quality. The food truly exceeded our expectations. We especially enjoyed the restaurant’s signature dishes like Dal Cinnamon and Gulkand ke Kheer, among many others. Our heartfelt thanks to the wonderful staff for their warm hospitality and attentive service. Special appreciation to Mr. Monu Pratap Singh, the restaurant manager, ***** with Ms. Rithuja, Mr. Vikram, and Mr. Abdullah for making our function memorable. A well-deserved 5-star rating for every aspect of our experience!
AjayS12041979
Stayed in Mar 2025
Other
10.0/10
Outstanding
Posted on Apr 12, 2025
An Unforgettable Experience at Jai Mahal, Jaipur From the moment we arrived at the majestic Taj Jai Mahal Palace, the hospitality was nothing short of exceptional—especially thanks to Aslam Khan, the food and beverage point person at the coffee shop. Aslam’s warmth, attention to detail, and genuine care made every meal a memorable experience. Our first afternoon meal set the tone for the rest of our stay—outstanding service, stupendous food quality, and an ambiance that seamlessly blended heritage charm with contemporary comfort. The evening dance show on the lawns is an absolute must—graceful, energetic, and beautifully interactive as guests are invited to join in. It adds a lovely touch of cultural immersion to the stay. One of the unexpected delights was watching the majestic peacocks perched high on the trees—an enchanting sight unique to this serene property. Our room opened into a quaint garden, offering a peaceful corner to relax with a cup of tea. While room service was average, the Forest Essentials toiletries added a luxurious touch to the experience. All in all, Jai Mahal is a stunning property made even more special by the people who bring it to life. Special thanks once again to Aslam Khan for his exceptional hospitality. Looking forward to returning soon!
Response from Property: Dear Guest, Greetings ! Thank you so much for taking the time to send us your wonderful feedback, Your positive feedback is extremely valuable to us which will take us a long way in making our Palace more successful going forward. It is a delight to know that you enjoyed your stay with us and do hope that you have carried some wonderful memories with you. However, we do understand the you dissatisfaction towards room service , will ensure, will not be repeated in future. We thank you once again for your kind words of appreciation and encouragement. I have shared your words of appreciation with my team and I am sure they will be inspired reading your feedback about them and it will definitely encourage us to serve you better. We greatly value your kind patronage and look forward to your continued support. We look forward to welcome you again. With regards, Vardhman S Rathore General Manager
Tejal S
Stayed in Mar 2025
Other
10.0/10
Outstanding
Posted on Apr 12, 2025
Aslam Khan at the coffee shop exceeded expectations with his warm hospitality and kindness. He effortlessly embodied the 'Tajness' brand image, making us feel at home. His attentive service elevated our experience tenfold. What truly stood out was his remarkable memory - he warmly recalled our previous visit, adding a personal touch that made our stay even more special.
Response from Property: Dear Guest, Greetings ! Thank you so much for taking the time to send us your wonderful feedback, Your positive feedback is extremely valuable to us which will take us a long way in making our Palace more successful going forward. It is a delight to know that you enjoyed your stay with us and do hope that you have carried some wonderful memories with you. We thank you once again for your kind words of appreciation and encouragement. I have shared your words of appreciation with my team and I am sure they will be inspired reading your feedback about them and it will definitely encourage us to serve you better. We greatly value your kind patronage and look forward to your continued support. We look forward to welcome you again. With regards, Vardhman S Rathore General Manager
Vaibhav1985
Stayed in Feb 2025
Couples
10.0/10
Outstanding
Posted on Mar 30, 2025
From the moment we stepped into Jai Mahal Palace, we felt like we were at home. The palace itself is stunning, but what truly made our stay special was the incredible hospitality of the staff. A big thank you to Shiv, who took such great care of us. He was always there to help, always smiling, and made sure we were comfortable at all times. The food was absolutely amazing! Every meal was delicious, fresh, and beautifully prepared. From breakfast to dinner, everything we tried was full of flavor, and the variety was fantastic. The restaurant team was also very attentive, making sure we had the best dining experience. Everyone at the hotel, from the reception to the housekeeping staff, treated us with so much kindness and care. Their warmth made our stay even more special. Jai Mahal Palace is not just a hotel—it’s a home away from home. We left with beautiful memories and can’t wait to visit again. Highly recommended for anyone looking for great hospitality, delicious food, and a truly special experience!
Response from Property: Dear Guest, Khamaghani ! Thank you for taking the time to share your review on TripAdvisor. I am delighted to note that you had a pleasant stay with us and enjoyed the room, its décor, view, food, and excellent service that the team has provided. We look forward to welcoming you once again and continuing to meet your expectations. With regards, Vardhman S Rathore General Manager
needtogetaway2
Stayed in Dec 2024
Travel with friends
10.0/10
Outstanding
Posted on Jan 28, 2025
This was our second stop in India and we loved this hotel with one exception which I'll get to below... The grounds, hotel and staff are exceptional! We loved the restaurants, breakfast was an amazing array of Indian & European options - the croissants shouldn't be missed. Staff is very attentive. Drinks at the bar with Indian snacks was a perfect late dinner and only topped by the Italian restaurant's great pastas and pizza - I know we were in Jaipur and still couldn't resist it. My only criticism is that my room 348 was under some kind of machinery or laundry which ran during the night...think of a dryer running/bumping overhead. I heard it the first night but managed to sleep through it but the 2nd night it woke me in the middle of the night. The next few nights I used ear plugs... The room itself was large, beautiful and clean with comfortable bedding and nice shower. I would definitely recommend the hotel, just avoid room 348 or the ones on either side (my friends heard the noise as well).
Response from Property: Dear Guest , Greetings! Thank you very much for taking the time to send us your wonderful feedback, Your positive feedback is extremely valuable to us which will take us a long way. It is a delight to know that you enjoyed your stay with us and do hope that you have carried some wonderful memories with you. We thank you once again for your kind words of appreciation and encouragement. I have shared your words of appreciation with my team and I am sure they will be inspired reading your feedback about them and it will definitely encourage us to serve you better. Regret for the inconvenience cause. will definitely looked into We greatly value your kind patronage and look forward to your continued support. With best regards, Varrdhman S Rathore General Manager Jai Mahal Palace
Yamini2022
Stayed in Dec 2024
Family
10.0/10
Outstanding
Posted on Jan 19, 2025
Our stay at Jai Mahal was absolutely fantastic. We loved every aspect, from grand welcome, rooms/property being neat and clean, customer service and feeling like a royal in dinning area. Loved Aslambhai's energy and to go above and beyond to make sure our dinning experience stayed consistent. Even asking for our plan for the day and offering to-go boxes for kids. Small gestures like this has won hearts of all 7 members of our party. After being at this property kids were bit disappointed in Agra and Delhi hotels. While going back home, kids requested we go explore more destinations in Rajasthan and hotel has to be Taj property. Thank you for making our stay very pleasant. Look forward to visiting more of Taj's properties in future.
6/7
Response from Property: Dear Guest , Greetings! Thank you very much for taking the time to send us your wonderful feedback, Your positive feedback is extremely valuable to us which will take us a long way. It is a delight to know that you enjoyed your stay with us and do hope that you have carried some wonderful memories with you. We thank you once again for your kind words of appreciation and encouragement. I have shared your words of appreciation with my team especially Aslam and I am sure they will be inspired reading your feedback about them and it will definitely encourage us to serve you better. We greatly value your kind patronage and look forward to your continued support. With best regards, Varrdhman S Rathore General Manager Jai Mahal Palace
MrDarcy2005
Stayed in Dec 2024
Couples
10.0/10
Outstanding
Posted on Jan 18, 2025
It’s literally a palace that makes you feel like royalty. The team are so friendly and attentive there’s nothing more they could do to make you feel comfortable and at home. The tour of the building was also excellent. Plenty of nice touches including live traditional music at breakfast and cultural show every evening.
Response from Property: Dear Guest , Greetings! Thank you very much for taking the time to send us your wonderful feedback, Your positive feedback is extremely valuable to us which will take us a long way. It is a delight to know that you enjoyed your stay with us and do hope that you have carried some wonderful memories with you. We thank you once again for your kind words of appreciation and encouragement. I have shared your words of appreciation with my team and I am sure they will be inspired reading your feedback about them and it will definitely encourage us to serve you better. We greatly value your kind patronage and look forward to your continued support. With best regards, Varrdhman S Rathore General Manager Jai Mahal Palace
nimmu2014
Stayed in Dec 2024
Other
10.0/10
Outstanding
Posted on Jan 16, 2025
Many thanks to the Jai Mahal team (Aslam, Surendra, Monu, Siddharth, Bhavesh) for making the stay a very memorable one. From arrival greetings in traditional Taj way, the check in process was smooth and quick. The staff made us feel at home by accompanying us on a property tour and helping us with lessons in kite flying. The puppet show and traditional Rajasthani dance in the evening was a great way to introduce the local culture. What was special was the surprise birthday cake and goodie to celebrate my wife’s birthday. We were truly touched by the good luck coin presented up on checking out. Once again, many thanks to the entire Jai Mahal team!
6/7
Response from Property: Dear Guest Greetings! Thank you very much for taking the time to send us your wonderful feedback, Your positive feedback is extremely valuable to us which will take us a long way. It is a delight to know that you enjoyed your stay with us and do hope that you have carried some wonderful memories with you. We thank you once again for your kind words of appreciation and encouragement. I have shared your words of appreciation with my team and I am sure they will be inspired reading your feedback about them and it will definitely encourage us to serve you better. We greatly value your kind patronage and look forward to your continued support. We look forward to welcoming you back again to our Flagship. With best regards, Varrdhman S Rathore General Manager Jai Mahal Palace
Connector01032258349
Stayed in Dec 2024
Family
10.0/10
Outstanding
Posted on Jan 2, 2025
Excellent service and food . Specially like to thank Mr. shiv Mathur and Yatharth for their hospitality. Food was delicious and the ambiance was very good . Christmas tree was very beautifully decorated. Would like to visit again and recommend all our friends visiting Jaipur. Thank you so much
Response from Property: Dear Guest, Greetings ! Thank you for posting such a positive review of our hotel. It is always our endeavour to serve our guests in a manner befitting the reputation of the Brand Taj and we are glad to know that you enjoyed your experience. We greatly value your patronage and sincerely look forward to welcoming you and your family back soon. With Best regards, Varrdhman S Rathore General Manager Jai Mahal Palace
616pankajd
Stayed in Nov 2024
Family
10.0/10
Outstanding
Posted on Dec 16, 2024
We are here in Jai Mahal for our special day for celebrating our 9th wedding anniversary.On 15th Dec we checked in.The property is royal.Please don't give a second thought if you want to celebrate your special day in a royal way..the place is "Jai Mahal".The property gives the absolute "Jodha Akbar movie feeling".Coming to the food and service...standing applaud to the people here.Let me share lil details.Our anniversary dinner had got lil messed because may be we could not communicate our requirement(well cooked chicken biryani)to chef and ended up not having anything well on our anniversary date night.My 4.5 year old kid hardly could have anything as the biryani vegetables were uncooked and so was the chicken but somehow chahat from Cinnamon kitchen arranged some butter and steam rice for us for atleast that night. Next day morning Chef Bhaveshji in the morning breakfast buffet when served us an awesome omlette ...I just couldn't stop myself in complimenting his omlette and shared our lil bitter experience of 15th Dec.From there started the magic of Jai Mahal-the entire team(Marble Arch) stepped in including the higher management (Monu Pratap ji)for compensating our anniversary date dinner.So 16th Dec we had a complete bliss.We got everything as we wanted(well cooked grilled chicken,smashed potato (vegan),chicken fried rice,french fries and followed by a chocolate cake as dessert.The food was just yumm...and the service from Diya melted our heart .Her eyes were so apologetic for the last night.She kept us feeling the warmth of Rajasthan's hospitality.Monu Pratap ji explicitly came to our table...the chefs,the bakery chef(Chef Prakash ji) everyone ensured that we are having a perfect belated anniversary date. Food & Beverages Service Team- Mr. Aslam, Mr. Vikram, Mr. Krishan, Ms. Diya, Ms. Chahat, Mr. Satyajeet, Mr. Santosh, Mr. Madan, Mr. Abdullah Culinary Team- Chef Bhavesh, Chef Pankaj, Chef Prakash. They all made sure we are super happy and contented....Standing applaud and loud cheers to the Jai Mahal team..They know how to mend things...Hospitality personified as Jai Mahal team....excellent is a very small word. Ohhh!!how could I forget...Umaid singh ji (khamba gani and the padharo warm welcoming to Jai Mahal will just melt your heart and make you feel"I wish I could stay one more day, also thanks to Nimmi for warm welcome “ Food & Beverages Service Team- Mr. Aslam, Mr. Vikram, Mr. Krishan, Ms. Diya, Ms. Chahat, Mr. Satyajeet, Mr. Santosh, Mr. Madan, Mr. Abdullah Culinary Team- Chef Bhavesh, Chef Pankaj, Chef Prakash, chef Ramesh
Response from Property: Dear Guest, Greetings! We are delighted to read your comment about the wonderful experience you had with us at Jai Mahal Palace . Your compliments have been shared with Aslam, Vikram, Krishan, Diya, Chahat, Satyajeet, Santosh, Madan, Abdullah & Chef Pankaj, Chef Bahvesh, Chef Prakash, Chef Ramesh. We look forward to welcoming you back again soon. Best Regards, Varrdhman S Rathore General Manager