No.11 Jianzhu Street, Nan'gang District, Harbin, Heilongjiang, ChinaView Hotel Details
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Rezen Dong Hotel (Harbin Railway Station) Guest Reviews
4.4/5
1626 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(1626)
Positive reviews(1533)
Reviews with photos/video(426)
Convenient location(329)
Easy to get around(299)
Classy environment(205)
Close to train station(177)
Friendly front desk staff(149)
Delicious breakfast(65)
Strange smell in room(35)
Luggage delivery service(11)
Negative reviews(93)
Everyone
Elegant Room (Queen bed)
Stayed in Feb 2024
Couples
4 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Good location. Only 5min walk from Harbin train station. Room clean. Although it is a bit small.
Breakfast is considered good compare to other hotel.
Alberto81
Elegant Room (Queen bed)
Stayed in Feb 2024
Couples
10 review
1.0/5
Posted on Feb 13, 2024
Arrived quite late to hotel after a long trip and the only thing you want is to take a shower…wait…not possible to take a shower since they forgot to clean the room…the solution? No shower, sleep and the day after change hotel. The hotel should compensate something but I didn’t ask..
EVGENII
Guestroom (Queen bed) (No window)
Stayed in Jan 2024
Family
286 review
4.5/5
Great
Posted on Jan 6, 2024
This hotel in Harbin was a delightful experience! The staff were incredibly friendly and attentive, making me feel welcomed throughout my stay. The rooms were clean, comfortable, and well-maintained. The hotel's location was convenient, with easy access to local attractions and transportation. Overall, a great choice for anyone visiting Harbin.
Guest User
Guestroom (2 beds) (No window)
Stayed in May 2024
Business travelers
6 review
4.7/5
Amazing
Posted on May 28, 2024
Very nice place within easy walking distance from Harbin Railway station. Comfortable beds, very quiet, we had a good night sleep. Plenty of eating options around the hotel.
Tey katelyn
Elegant Room (Queen bed)
Stayed in Jan 2024
Couples
13 review
3.0/5
Posted on Jan 31, 2024
I was disappointed with my stay here despite paying for close to 600rmb per night (5 nights).
Our towels were torned and badly damaged (literally 70% ruined) , the bathroom has a very bad foul smell throughout our stay.
Despite changing a new room, the towels given to us again were torned once more.
Truly believe that this is not a hotel standard to treat your paying guests something spoiled/broken or damaged.
Restaurant server was rude and fierce to us when we asked for plain water.
Harbin being the top travel destination yet you guys ruined the accommodation standards.
Anonymous User
Guestroom (Queen bed) (No window)
Stayed in Jan 2024
Couples
3 review
2.2/5
Posted on Jan 23, 2024
For two nights it was ok but not for more. Breakfast was not good as well as the cleanliness of the room was dirty. Ok for visiting the Ice and Snow Festival.
Anonymous User
Elegant Room (Queen bed)
Stayed in Mar 2024
Couples
5 review
4.0/5
Very Good
Posted on May 3, 2024
Good location. Very clean. Lift are shared with multiples hotel.
Zaruhi Badalyan
Elegant Room (Queen bed)
Stayed in Jan 2024
Travel with friends
10 review
3.2/5
Posted on Jan 31, 2024
The location of this hotel is great 👍 breakfast is so so.No coffee ☕️😒
Drahd2014
Guestroom (Queen bed) (No window)
Stayed in Sep 2023
Business travelers
7 review
4.5/5
Great
Posted on Sep 16, 2023
So great location
Close to metro and subway
Also there is mall around hotel
Thanks 🙏🏻
Ferran Guarga Solé
Elegant Room (Queen bed)
Stayed in Jul 2023
Solo travelers
15 review
4.0/5
Very Good
Posted on Jul 29, 2023
The hotel was near the train station, what makes it very convenient. It is in a small street behind. The room was clean and more than enough for a night passing by. Will come back.
Mia Johannes
Elegant Room (Queen bed)
Stayed in Jul 2023
Family
9 review
4.0/5
Very Good
Posted on Jul 27, 2023
Hotel was convenient but reception did not let us know they had breakfast available. And we asked them. The drainage was broken outside the bathroom so when washing hands or brushing teeth the water would leak all over the place.