186, 20 Thawewong Rd, Pa Tong, Kathu, Phuket Province, 83150, ThailandView Hotel Details
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Quality Beach Resorts and Spa Patong Guest Reviews
3.6/5
54 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.5
Service3.5
Cleanliness3.6
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All reviews(54)
Positive reviews(30)
Reviews with photos/video(9)
Great location(11)
Friendly staff(7)
Clean and tidy(5)
Negative reviews(7)
Guest User
Deluxe Balcony Room
Stayed in Dec 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Jan 16, 2025
Nice and clean hotel in great location. Pool
Is small and not any good for sunbathing as is mainly in shade. Good service and safe place to stay
Ian Christensen
Deluxe Balcony King Room
Stayed in Oct 2024
Solo travelers
15 review
4.2/5
Very Good
Posted on Nov 12, 2024
The hotel has prime location. Compared to what you get it’s a little overpriced. Having said that I could stay there again. If you want very quiet hotel this is not for you. Bar music and AC makes it a bit noisy
Guest User
Deluxe Premium Balcony Room
Stayed in Dec 2023
Solo travelers
29 review
4.0/5
Very Good
Posted on Feb 4, 2024
Nice hotel in a Great location! The only thing is the elevator is so far and the spa is never open. Also it’s very expensive for what it actually is… you’re paying for a great location more than anything.
Baralida
Deluxe Balcony King Room
Stayed in Jul 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 14, 2023
Good location and staff is helpful
Response from Property: Dear Sir and Mdm, Greeting from Quality Beach Resorts and Spa Patong. Thank you very much for valuable feedback, glad to hear you have good memories during stay with us, please allow us to share with our team for their inspiration to improve better services. We hope to welcome you and family to experience our resort again. Until that time, please Stay safe and Healthy. Best Regards, Paris (Reservation team)
Guest User
Deluxe Balcony Twin Room
Stayed in Mar 2023
Solo travelers
1 review
1.0/5
Posted on May 2, 2023
hi
I have been here for two days
What I was asking for
1 two bed separately in one room
2 one convenient room because my friend had broken his leg
and what i got are
1 one big bed in room
2the room number is 3002 which is fastest
Room in your resort
First day I ask for the receptionist to help me change the room or change the bed ,she told me she can’t or I can cancel the booking at 23pm
And she told me second day will help me to change
The Second day I ask for other receptionist at 11am.I’m have been waiting there over 1hours .she is so rude and keep asking me to waiting .is she racist? I’m the first one to go reception and she can’t help me .and she always help other people after me?
its crazy !!!
its not my fault i ask for two single bed,it’s
A big resort in phuket And no one could help me solve this problem ???
Response from Property: Dear Sir,Greeting from Quality Beach Resorts and Spa Patong and Clarian Hotel Beach Patong.Thank you very much for valuable feedback, please accept my sincere apology and please allow us to share with our team for their inspiration to improve better services.We hope to welcome you and family to experience our resort again.Until that time, please Stay safe and Healthy.Best Regards,Paris (Reservation team)
ValerieEr
Double Room
Stayed in Mar 2023
Family
3 review
4.7/5
Amazing
Posted on May 3, 2023
Wonderful hotel. The staff was so friendly from the moment I checked in, which was really late at night. The room was really pretty and the pool which I had access to from my room was very clean and refreshing. Although, the person who went with me did cut their toe on a broken tile in the pool. The location of the hotel is very convenient and centrally located, walking distance from all the places we wanted to go and see.
Response from Property: Dear Sir,Greeting from Quality Beach Resorts and Spa Patong and Clarian Hotel Beach Patong.Thank you very much for valuable feedback, please allow us to share with our team for their inspiration to improve better services.We hope to welcome you and family to experience our resort again.Until that time, please Stay safe and Healthy.Best Regards,Paris (Reservation team)
Alain Gilbert
Deluxe Premium Balcony Room
Stayed in Dec 2022
Solo travelers
18 review
2.7/5
Posted on Jan 26, 2023
It looked like a promising hotel first time I booked but...overpriced, poorly designed for the price.
For short stays, you might end up with a room facing a wall. I usually had g isreat experiences all around Thailand but I got my lemon moment with this hotel with leaking airconditioning, close to a ringing elevator and with paper thin room entrance door it can get noisy.Tgat balcony facing a wall wouldn't be an issue but for a super king deluxe room? Disappointed but for the price.And, paid for breakfast but my room wasn't on the list , breakfast area is also very small, at check-in there was only 1 staffer as well.
Basically the hotel needs to improve its management or bring down the room price.
On a good note, the bed is comfortable and I was allowed a late check-out, 45 more minutes, although I had to beg for it.
Lesson learned, will scratch this hotel from my list next time in Patong.
Response from Property: Thank you very much for taking time sharing your experience with us, appreciate the compliment and will improve further for the better service for the complaint
mahmoud
Deluxe Balcony Twin Room
Stayed in Mar 2023
Travel with friends
9 review
3.5/5
Posted on May 3, 2023
Good location
Service is normal
Brackfast not recommend there
Response from Property: Dear Sir,Greeting from Quality Beach Resorts and Spa Patong and Clarian Hotel Beach Patong.Thank you very much for valuable feedback, please allow us to share with our team for their inspiration to improve better services.We hope to welcome you and family to experience our resort again.Until that time, please Stay safe and Healthy.Best Regards,Paris (Reservation team)
Дмитрий Кабанцев
Deluxe Balcony Garden View
Stayed in Jan 2025
Family
2 review
4.7/5
Amazing
Posted on Feb 24, 2025
Good hotel on the first line. Despite the fact that it is located on the beach road, it is very quiet inside. The deluxe room is not big and not small. The staff understands English and is generally very friendly. In general, I recommend it.
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Guest User
Deluxe Premium Balcony Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 26, 2025
The location is very convenient. The beach is just across the street. There is a convenience store nearby with everything. The staff are very friendly! Good reviews
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duoduo_dudu
Deluxe Balcony King Room
Stayed in Sep 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Oct 12, 2024
The location is excellent, opposite the beach. The service is warm, smiling and attentive to every guest. It takes five minutes to walk to the busiest bar street, and there are many restaurants on the road. After the hotel was renovated, it was very clean and tidy
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Guest User
Deluxe Premium Balcony Room
Stayed in Feb 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 20, 2024
Excellent hotel with nice rooms. Excellent location: the beach is across the road (clean sand and clear water), everything is nearby: exchange offices, shops, restaurants, massage parlors, shopping arcades, shops, etc., Bangla Road is a 5-minute walk. The hotel does not have a very large area, but inside everything is very neat, clean and green. Despite the fact that the hotel is located in the center of the infrastructure, it is very quiet. A great option for travelers without children👌🏻
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Николай
Deluxe Balcony King Room
Stayed in Dec 2023
Couples
8 review
4.2/5
Very Good
Posted on Jan 25, 2024
The hotel is well located and has an interesting design. The pool is dirty. The breakfasts are delicious.
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Zeke��lero
Deluxe Balcony King Room
Stayed in Jun 2023
Couples
4 review
1.0/5
Posted on Aug 15, 2023
Not recommended at all!
Really super rubbish! No soundproofing! Also indiscriminate fees!
Breakfast is also super poor!
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Response from Property: Dear Sir and Mdm, Greeting from Quality Beach Resorts and Spa Patong. Thank you very much for valuable feedback and please accept my sincere apology for the inconvenience occurred. please allow us to share with our team to improve better services and would like to inform you that we have new Executive Chef therefore our Food and Beverage were improved a lot. We hope to welcome you and family to experience our resort again. Until that time, please Stay safe and Healthy. Best Regards, Paris (Reservation team)
Guest User
Deluxe Balcony King Room
Stayed in Dec 2023
Other
15 review
5.0/5
Outstanding
Posted on Jan 11, 2024
Top hotel in a top location on the sea, beautiful surroundings and a nice swimming pool