Four Points by Sheraton Jacksonville Beachfront

Can't get refund

We have stayed at this hotel several times and keep coming back. We’ve stayed with young kids, and now just the two of us. It is perfect for families or couples. The rooms are clean and seem to be well maintained. The rooms are so well designed. (This was especially nice when we brought our children several years ago!). There is a separate living space with a sofa and chair. The door between the bedroom and the living area makes this an actual suite and makes the space so much more livable if you’re there for several days. There is a refrigerator and microwave. There is even a countertop and drawers for storage around the refrigerator, great to put snacks out of the way. There are two closets, also nice for families. (This was just the basic suite, not a junior suite) The staff is fantastic. Everyone was friendly and helpful. Everyone actually seemed happy we were there. The breakfast was very good. Wide selection of food available. Again - service was impeccable. Yolanda was delightful and is perfect for her job! She made breakfast even better. Location is nice. All oceanfront rooms with nice, large balconies and comfortable chairs. Walking distance to several restaurants. Quick drive to Neptune Beach where there are tons of shops and restaurants as well. Less than an hour from St Augustine.

The location is perfect. You are guaranteed to have an ocean view regardless of which room you receive. It’s always clean and smells good. My only complaint is that the jets in the hot are Never turned on.

Amazing sunrise and sunset I always enjoy my stay. The weather was cool, so not quite beach weather, but still enjoyed the sunrise and sunset. The staff was courteous and helpful.

Didn’t like the smell, and my room was a bit dirty when I checked in, however the staff was very friendly

Beach access and Beach view was awesome Room was nice and clean Free coffee was awful. Pool area was awful. Not to mention construction going on.