İSTANBUL PROMİSE Hotel Reviews

This is the worst hotel in Turkey! The hairdryer didn’t work, there was no lock for the bathroom door, and the fridge wasn’t working. The air conditioner only functioned as a heater and didn’t cool the room at all. Worst of all, there were old blood stains on the bed!

Very bad hotel. Cramped location. Cramped rooms, dying AC, noisy neighbourhood, windows that can't be closed, no space to pray even though this hotel is in a Muslim majority country. Hopefully this app will stop offering this hotel on its app.

I don’t recommend it, there are a lot of minuses, pluses: breakfast is opposite in a neighboring hotel, poor choice, the location is not bad, the center, but outside the window in the next building, a bar with music, very loud until about 3 am. Nearby are buses, cafes, and places where you can walk. The hotel itself is broken down, greased, everything is in poor condition, we had to clean the bathroom ourselves with chemicals.

This is my first time in such a bad hotel. I went to the hotel at check-in time and started cleaning. Of course, that didn't make it any cleaner, and there was gum in the shower stall. Also, the shower itself was broken and fell off the wall, and the hair dryer was broken and unusable. There was no such thing as toilet paper. If you can make money from this, you can rent out your local garbage dump as a hotel.

i have never experienced such a nightmare in my life, this is the worst hotel here. only arabs live here who make noise in the middle of the 3-4am argument i've said it so many times it bothers me that i've knocked on the door and it's not taken into account at all! and the room is very dirty! I don't recommend it, it's a big nightmare

Hotel does not have cleaning or anything that is described in its advertisement, poor conditions, a lot of noise at night from people, very bad for the value requested per room..

We came at 2am in the hotel for check-in, initially it was informed that there is no booking, after showing the confirmation, room was shown which was small for us and they offered upgraded room with way high price and charged us 40 usd for 3nights, since we were tired we took and paid the amount. After reaching to the room, we found AC, TV, WC FLUSH SIDE TABLE DRAWER not working. Side table drawer was full of Ashes. NO HOT WATER as well, when. Complaint to the staff he said water is hot enough to take shower, which was not. When I complained to the Agoda agent, next day he call on my mobile number and threatening me and asking why did I complained to Agoda. One of the worst staff I ever dealt with. Lier and taking advantage of taking extra money from guest. No NO to this hotel. Beware with the staff and service

Replace the letter T in hotel with V, and you have the description of this place, a hovel. 3 of us booked 3 nights for the Champions League final. We were initially shown our room which we rejected. The toilet seat was totally broken, ie unusable, the shower head was in bits on the shower tray. A replacement room was offered with a functioning toilet seat and a working shower. No toilet paper was on show, but was provided after a major hassle. Since it was 3am we had to accept it. We were given 1 towel for 3 of us for 3 days. Extra towels were requested each morning, but never happened. This is an appalling place to stop, fortunately Manchester City won the champions league, our celebrations when we returned to our hovel allowed sleep to come easily. But dear reader, never, ever book into this place.