DoubleTree by Hilton Istanbul - Piyalepasa Reviews
DoubleTree by Hilton Istanbul - Piyalepasa
Kaptanpasa Mahallesi, Piyalepasa, Beyoglu, Istanbul, 34440, TürkiyeView Hotel Details
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DoubleTree by Hilton Istanbul - Piyalepasa Guest Reviews
3.5/5
52 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.4
Amenities3.4
Service3.5
Cleanliness3.5
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All reviews(52)
Positive reviews(38)
Reviews with photos/video(4)
Friendly staff(12)
Negative reviews(14)
Guest User
Accessible Queen Room Non smoking
Stayed in Feb 2025
Couples
1 review
4.5/5
Great
Posted on Mar 7, 2025
The hotel was so beautiful and luxurious. All the staff were kind and helpful. If I had to say, it was a little far from famous sightseeing spots and the room sometimes smells of sewage. I don’t know if it was what they can improve.
All in all our stay there was great. We enjoyed dinner, rooftop bar and breakfast!
Gee Tec
King or Twin Room
Stayed in Sep 2024
Travel with friends
17 review
1.0/5
Posted on Oct 19, 2024
i think it is so so hotel check in time is super slow the hotel room smell smoky
the checkin time is super slow and the staffs are not so polite in my way
Guest User
King Room Non smoking
Stayed in Jan 2025
Couples
4 review
2.2/5
Posted on Feb 16, 2025
It’s not great hotel everting is expensive breakfast is poor
Yusuf786.khan
Queen Room with Sofa Bed
Stayed in Jun 2024
Family
10 review
4.5/5
Great
Posted on Jul 18, 2024
Good service, average location. The room can feel abit small for family nevertheless it was clean and modern.
Soft_nightingale
Twin Room Non smoking
Stayed in Nov 2024
Family
1 review
3.0/5
Posted on Dec 23, 2024
Rooms are not very spaciou. Need more lights too .
Guest User
King Room Non smoking
Stayed in Apr 2024
Travel with friends
3 review
3.7/5
Posted on May 17, 2024
There cleanandgood service but really thats looks cheater , they leave some water and nuts and bisquit in refrigator if you use some .for example innoutside can buy less than 50 lira but there they accountbto you more than 500 lira, noted they didnt write price on it
Senoritaamrita
King Room Non smoking
Stayed in Apr 2024
Couples
2 review
2.5/5
Posted on May 23, 2024
Was a little out the way, but had a free shuttle bus to taksim square which was really helpful and handy. It came on the hour and was easy to use. Room was not cleaned and breakfast plate was left in the room for over 4 days while we got a connection flight to Antalya so was disappointed to see the food plate still in the room when we arrived back after 4 nights away.
Singaporean explorer
King Room Non smoking
Stayed in Feb 2024
Family
11 review
1.0/5
Posted on Mar 5, 2024
Rude and condescending front desk officer. Thinks he is a big f. Ask deposit as if i owe him money. Room service cleaning maid two times barged in without any waiting or confirmation. You should have called earlier to confirm if i have checked out. Not barged in to confirm. Stupid hotel with no view. Dont ever stay at this doubletree. Many foreigners were unhappy too.
Clara
King Room Non smoking
Stayed in Feb 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 12, 2024
good , fridenly, quite
Mikhail Mironov
King Room Non smoking
Stayed in Nov 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 6, 2022
The hotel is comfortable, central and the team working here is amazing. Irem saved my situation with the taxi driver finding the solution with cash, he and his colleague Arda were so helpful with my relatives arrival and providing early check in. Kind, cheerful and great people. True hospitality. Thank you!
ALANAN TRAVEL
King Room Non smoking
Stayed in Nov 2023
Couples
201 review
5.0/5
Outstanding
Posted on Jan 31, 2024
NICE NICE VERY GOOD
Muhammad Umair Awan
Accessible Queen Room Non smoking
Stayed in Jun 2024
Couples
15 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Great
Susan Shanshan Hsu
King Room Non smoking
Stayed in Jan 2025
Business travelers
1 review
4.0/5
Very Good
Posted on Feb 20, 2025
The hotel service, location, and hygiene are all good. The room service is also good. Compared with the Hilton Hotel in Paris, it is much better. I will come again 😊
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Guest User
Twin Room Non smoking
Stayed in Nov 2024
Travel with friends
2 review
3.7/5
Posted on Dec 29, 2024
Breakfast was a bit boring. But the service was great. I really like the shuttle bus. I plan to stay here again when I go to Istanbul.
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Guest User
Queen Room with Sofa Bed
Stayed in Nov 2024
Family
5 review
3.2/5
Posted on Dec 16, 2024
The experience was terrible. It was hard to communicate with the front desk. Ctrip was also quite speechless. I had paid for a hotel for one night, but because Ctrip did not transfer the payment, I was late for check-in. I had to wait for communication for a few hours before checking in. When I checked out, I was told that Ctrip still had not transferred the payment and would deduct the deposit! I was speechless and very unhappy!