Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort

The resort was very beautiful and well maintained. The cottage we stayed in was spacious and we really liked the decor and how soft the beds were. The food was good but a little pricey. We were not impressed with the cabana rental. The cabana was not ready when we arrived. We had to wait for it to be cleaned and set up. The cabana was not labeled and we were confused on which cabana was ours as there were 2 next to each other. We asked when service would start and we were told 10am, then we asked again at 10:45, then went to the front office at 11:30 and when 12pm rolled around with no service we decided to leave and get our money back on the cabana. At that point all we paid for was a chair and towel which did not meet our expectation when spending $250.00 on a cabana for the day. I would recommend several things for the cabana. 1. Number the cabanas so you can clearly see the number. Telling us Cabana 2 does not help when they are beside each other. 2. Stock the min fridge with water. 3. Clearly explain on the cabana rental that food/service will not start until a certain time. We expected to at least get something to drink while in the cabana. 4. Install a call button or app that you can be in contact with someone when you need something. There was a significant delay on getting our refund. And we do appreciate the Manager helping us on Friday get that resolved before we checked out on Saturday morning. All in all, the resort was great. We loved the vibe and updates made to the property. The rooms were comfortable and fresh, and we loved the beds as they were very comfortable, and the sheets were so soft. Everyone was friendly and pleasant. We most enjoyed fish like a local with Patrick. We found that the pool in the middle of the property was less used and felt more quiet and more private therefore we spent our time with a good book. I would give the stay at 4.5 out of 5. Highly recommend trying out Three Waters Resort.

Everything was great! Location, room, service, enjoyed the live music in the evening, the water taxi to the other hotels, paddle boards and kayaks. The reusable water bottles were great. The front desk associate who welcomed us was wonderful. Truly hospitality from the heart. I believe her name was Kudzai.

Our 11th anniversary at Three Waters Resort Marina was pure magic — from the unbelievable upgrade to the incredible staff and beautiful pools, it was the perfect Keys getaway.”

2 hour wait at the restaurant with no food. The restaurant was almost empty and still no tables around us were getting any food at all.

Our family has stayed on this property several times and since the renovation to three waters I highly recommend. We have stayed at several places in Islamorada in past A lot of amenities are included for the price such as bikes, kayaks etc. Pool area with swim up bar beautiful and property well maintained. We had $200 credits with our booking which was perfect for food and bar charges. Our family of 10 booked all over the property and no one was disappointed although I will say I thoroughly enjoyed oceanfront as did my daughters family . Also many fishing charter are right there and we took one!

Three Waters was a great relaxing choice after a go-go Caribbean ocean cruise. At check-in you are bombarded with lots of information on all the activities and places to eat at this resort. I suggest you use the resort map and start walking around to figure out what is where. Try different activities such as the RumRunner water taxi/boat ride. Once you learn your way around and discover short-cuts, this resort becomes much easier to navigate. While the staff were all kind and helpful, I want to especially recognize Adi, our waiter at breakfast most mornings. He is from Indonesia and is doing a travel internship at Three Waters. Adi is very smart, thoughtful, and funny.