Excellence Playa Mujeres - Adults Only All Inclusive
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Excellence Playa Mujeres - Adults Only All Inclusive

No. 6 of Premium Hotels in Quintana Roo
Prolongación Bonampak S/N Mz. 1 Lt.10 Sm. 3 Condominio Playa Mujeres Sm. 3 Condominio Playa Mujeres, Isla Mujeres, Quintana Roo, 77400, Mexico
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Highlights
Airport pick-up available
Ideal location
Lots to do
Sparkling clean
Comfy rooms
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Amenities
Golf course
Private beach area
Diving
Snorkeling
Sauna
Spa
Massage room
Gym
All amenities
Property Description
With a stay at Excellence Playa Mujeres - Adults Only All Inclusive in Punta Sam (Playa Mujeres), you'll be within a 15-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. This all-inclusive property is 6.2 mi (10 km) from North Beach and 10.7 mi (17.2 km) from Langosta Beach.
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9.1/10
Great
Cleanliness9.1
Amenities9.1
Location9.2
Service9.1
All 101 reviews
Surroundings
Airport: Cancun International Airport
(28.7 km)
Landmarks: Playa Amada
(210m)
Landmarks: Sailing Máre
(340m)
Landmarks: Sailboat Cancun
(440m)
Landmarks: Cancun Fishing Charters SAMAKI
(920m)
Landmarks: Contoy Adventures
(1.2 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

6

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Room Details
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5

Junior Swim Up Suite SPA Or Pool View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
3

Ocean Front Excellence Club Two Story Rooftop Suite with Terrace

1 King bed
Has window
Free Wi-Fi
Terrace
Wi-Fi in room
Room Details
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5

Junior Suite SPA Or Pool View

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
5

Excellence Club Junior Suite Pool View

1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
5

Two-Story Rooftopterrace Suite SPA Or Pool View

1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
4

Excellence Club Junior Swim up Suite Pool View

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
1

Terrace Suite with Plunge Pool

1 King bed
Free Wi-Fi
Non-smoking
Terrace
Wi-Fi in room
Room Details
Check Availability
6

Excellence Club Junior Suite Ocean View

1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
4

Two Story Rooftop Suite with Terrace

1 King bed
Has window
Free Wi-Fi
Terrace
Wi-Fi in room
Room Details
Check Availability
5

Terrace Suite With Plunge Pool

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
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Guest Reviews

9.1/10
Great
101 reviews
  • Cleanliness9.1
  • Amenities9.1
  • Location9.2
  • Service9.1
Average for similar properties in Isla Mujeres
Most Mentioned
Review summary
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Room Cleanliness and Comfort: Rooms are described as spacious and clean, contributing to a comfortable stay. The well-maintained accommodations are part of the overall high-quality experience, ensuring guests have a pleasant and restful time during their visit.(based on 1 review)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 3, 2025
Very good resort, excellent food. Only issue is with the coffee, not a good option for coffee, but overall resort is very good
M‍i‍c‍h‍e‍l‍e‍ ‍R‍e‍i‍d
May 3, 2023
Great service, fabulous food and very clean. You’ll want for nothing at this resort as they go out of their way to please you. Beach was free of sargassum, pools are spotless plenty of lounge chairs and Bali beds. Drinks are plentiful!!! Go and enjoy!! Rooms are spacious and clean!!!
K‍e‍n‍d‍a‍l‍ ‍P
October 4, 2025
Our 2nd time at an Excellence resort and our favorite getaway! All of the staff truly go above and beyond to make your stay amazing. We enjoyed the food, drinks, classes, beautiful grounds, entertainment, and consistency! Special shout outs to these staff who made it memorable- Eduardo, Monica, Vincenzo, Jayden, Oscar, Leslie, Caesar, Lucy
C‍u‍l‍t‍u‍r‍e‍5‍0‍1‍9‍1‍8‍6‍8‍6‍2‍3
October 4, 2025
This was our 7th trip to an Excellence property, but 1st to this one. The food, service, amenities, and facilities are always amazing. We rate this one as the best ever based on the amazing beach with its excellent swimming. We did the Excellence Club for this stay, and found that all the extras make it very worth the additional charge. We can’t wait to go again!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 4, 2025
This was our first time staying at an Excellence property and before we even left the property, we've already booked again for next year!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 3, 2025
I love coming back to this resort. The service is incredible. I love seeing familiar faces and getting to know new staff each trip. They are very personable and great at anticipating needs.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 3, 2025
I visit Mexico 4-6 times a year. Always trying a new resort. I never leave reviews, I generally know the resort culture. You eat relax drink watch a night show sleep and do it again. But I was so disappointed in this resort to the point where I have to mention it somewhere. Super busy and crowded, staff is annoyed anytime you show up. Food is just horrible, for a high quality and priced place you at least expect a decent burger? Shoot a decent buffet? Nothing here. You’re better off spending a bit more and going to the atelier or a Hyatt. I trusted a couple TikTok reviews and ended up super disappointed, definitely won’t be back to this location, I might consider their newer sister one but if it’s anything like this one, I’ll pass.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 2, 2025
Jorge in Excellence Club lounge and Yeudiel at the Excellence beach continually exceeded expectations

Services & Amenities

Private beach area
Spa
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children are not permitted to stay at this property

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Number of Rooms: 450
Phone:+52-9988728600
With a stay at Excellence Playa Mujeres - Adults Only All Inclusive in Punta Sam (Playa Mujeres), you'll be within a 15-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. This all-inclusive property is 6.2 mi (10 km) from North Beach and 10.7 mi (17.2 km) from Langosta Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 7 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy international cuisine at Oregano, one of the property's 11 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 11 bars/lounges, or 7 poolside bars.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 450 guestrooms featuring free minibar items and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Frequently Asked Questions

What’s the cancellation policy at Excellence Playa Mujeres - Adults Only All Inclusive?

The cancellation policy at Excellence Playa Mujeres - Adults Only All Inclusive depends on your room type and booking terms.

What are the check-in and check-out times at Excellence Playa Mujeres - Adults Only All Inclusive?

Check-in at Excellence Playa Mujeres - Adults Only All Inclusive starts from 15:00, and the standard check-out time is by 12:00.

Is breakfast available at Excellence Playa Mujeres - Adults Only All Inclusive?

No, Excellence Playa Mujeres - Adults Only All Inclusive doesn't provide breakfast.

Are pets allowed at Excellence Playa Mujeres - Adults Only All Inclusive?

No, pets are not allowed at Excellence Playa Mujeres - Adults Only All Inclusive.

How do I get to Excellence Playa Mujeres - Adults Only All Inclusive from the nearest airport?

The nearest airport is Cancun International Airport, located about about 41 mins from hotel by car (28.7 km) away.

Does Excellence Playa Mujeres - Adults Only All Inclusive offer airport transfer services?

Yes, Excellence Playa Mujeres - Adults Only All Inclusive offers airport transfer services. Contact the hotel in advance to confirm availability and fees.

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport28.69KM
Average Price FromHKD6843
Hotel Star Rating5