Guest User
June 5, 2024
First the staff there was exceptionally very friendly, professional and made me feel so welcomed. It’s amazing how quickly the staff resolves any issues that arise. This was my first time visiting South Africa and I really enjoyed my stay Airport Inn and Suites. Yes if I come South Africa again this will be my first and preferred place to stay.
The only issue was the carpet in the bedroom and living room desperately needed to be steamed cleaned or replaced. Yes housekeeping swept the carpet when they cleaned but sweeping carpet with a broom doesn’t really clean the carpet. The carpet was very worn and made my feet itchy when I walked on it with my bare feet. But I resolved that quickly by always having my slippers on. Overall this place is very clean, well kept and the stafff knows the true meaning of customer care. Action always speaks louder than words. That’s why I gave Airport Inn a 3 for cleanliness only due to the carpet in the bedroom and living room.
Warm regards,
Brenda Valentine