Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 2, 2026
高山流水熊猫也We had a wonderful stay at this hotel! The property is very new, modern, and exceptionally well maintained. The room was equipped with everything we needed, including a fully equipped kitchen that made our stay very convenient.
One of the highlights was the spacious bathroom with a fantastic soaking tub, perfect for relaxing after a day of sightseeing. We were also pleasantly surprised by the thoughtful complimentary gifts — fireworks, soft drinks, and even a beautiful Mount Fuji-themed cake waiting for us in the room. These small touches made our stay feel extra special.
The only downside is that the hotel is about a 13-minute walk from the nearest station, which may be a little inconvenient if you are carrying luggage. However, the excellent facilities, comfort, and hospitality more than make up for it.
We would definitely stay here again and highly recommend it to anyone visiting the area.
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Price per night from:VND 3,779,421
Posted onMay 28, 2026
Guest UserThe hotel service was excellent and the facilities were comprehensive. The breakfast quality was high. Although there are trees in front of the hotel, blocking the view of Mount Fuji from the room, you can walk to Oishi Park in less than ten minutes to see it. Transportation is also quite convenient, and the room is very spacious. The only downside might be a few small insects.
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Price per night from:VND 5,771,855
Posted onFeb 21, 2026
S. Me
First time stay . Thought it come with the private outdoor bath but realize the official website and 3rd party booking us different ,so slightly get disappointed.
Overall stay is good with shuttle bus to pick up during arrival and checkout but do take note upon requesting it booking only. The lobby will have snacks and welcome drink which allow u free to take.
Room is spacious and clean. The dinner was great who prefer simple and varieties japanese food. The location so far is good is about 15-20min walking distance to kawaguchiko station
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Price per night from:VND 1,806,370
Posted onApr 3, 2026
Guest User
This onsen hotel by Lake Kawaguchiko offers stunning views of Mount Fuji from the room. The hotel provides a shuttle service to the train station in the morning, which is convenient as it's a bit of a walk. For the best photo opportunities of Mount Fuji, head a short distance to the right of the hotel.
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Price per night from:VND 1,453,624
Posted onJun 15, 2026|Japanese-Style Superior Room【Non-smoking】
Guest User
Stayed here for two nights the first half was fairly pleasant, room was big with unobstructed view of lake kawaguchi and mt fuji. However the second night we found a huge spider in our toilet room and we called the front desk for help but there was no staff member as it’s not a 24hr service hotel only two securities were there; the staff all went home. So we had to play hide and seek with the spider and took us 3 hours to kill it and finally have a good nights sleep. Told the staff about it the next day and they just acknowledged it and did nothing which was very disappointing for a so called 5 star hotel
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Price per night from:VND 9,783,856
Posted onMay 15, 2026
Guest UserPros:
1. The room was huge!
2. You get a full view of Mount Fuji right from the balcony window.
3. The staff were super friendly, and they even had Chinese-speaking staff members.
4. The hot springs on the fifth floor have both indoor and outdoor options. You can enjoy the views of Mount Fuji while you soak.
5. Both breakfast and dinner provided by the hotel were surprisingly delicious, and there was a good variety too.
6. They offer a shuttle service to and from Kawaguchiko Station. Just make sure to look for the shuttle with three hotel names printed on it. You'll need to remember the hotel's English name to identify it correctly, otherwise, you might end up waiting a long time at the station.
I'll definitely stay here again next time I visit Mount Fuji!
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Price per night from:VND 2,147,487
Posted onJul 31, 2025
Naqueya
For some reason I was not sent a QR Code to my email to check in. I was sent a pin number which was not necessary or utilized. We arrived at the villa several hours early and called to see if we could check in early, they apparently have a strict after 3pm check-in. We found a place and paid to store our luggage and then came back to the villa at 3pm. Again, still had not received the QR Code. Called again, was hung up on. Called back, was told it would take 10 minutes. Called back and was asked for my email, was put on hold then was asked for my email again (which was already provided at booking).
Then was asked to send them an email, they didn't get it and then was asked to send to personal icloud email. They finally found my email and sent the QR Code to me at close to 4pm which was an hour after check-in and we had to stand out in the sun the entire time. This was so frustrating and ridiculous. My email address was in the reservation, why it took so long is crazy. The process needs to be updated so this doesn't happen to other people.
There was a huge spider above the TV in the corner, we got rid of it but it was creepy.
The view from the villa was great!
The beds were nice!
Loved the double showers! The body sponges are so clever and left our skin feeling smoothe!
The clothes drying was very innovative and did work effectively, needed to turn the heater on twice to get the clothes dry.
Towel rack on the wall was broken on the right side, the rod wouldn't stay in.
The one pot in the kitchen was burnt on the bottom inside, we tried to clean it to use it but could not. We did use the grill to make dinner and it was a wonderful touch!
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Price per night from:VND 7,992,992
Posted onMar 29, 2026|Japanese-style 8tatami With Bath
brayden_foongIt was definitely an enjoyable and worthy experience of traditional ryokan with tatami and futon with the best view of Mt. Fuji from the room window! The hotel itself overlooks parts of Mt. Fuji with Lake Kawaguchiko, and we even added on dinner and breakfast during the stay! They are simply one of the best meals during the trips in Tokyo! The onsen is another bonus to enjoy while seeing the view of Mt Fuji, even though it is public hot spring which might be a culture shock. Definitely worth to try it out again to enjoy the traditional Japan vibes around Lake Kawaguchiko.
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Price per night from:VND 4,291,097
Posted onApr 4, 2026
Guest User
The staff at Fuji Premium Resort went above and beyond to help us when we had some difficulties.
When we went it was snowing hard and had been involved in a minor car accident. The staff kept registration open late, got us food at no extra charge from the gift shop because the dining area was closed, and arranged transportation for us to get back to our car the next day because it was not able to get up the hill in the icy conditions and no other cost.
The rooms were nice and comfortable and the buffet breakfast in the morning was delicious.
Would absolutely stay with them again.
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Price per night from:VND 1,763,730
Posted onApr 21, 2026
Mikhail_K.
Excellent hotel with a view of Lake Kawaguchiko. The room is quite spacious, and the staff is very welcoming. The hotel has an onsen, which is essentially a sauna and a hot spring pool, perfect for relaxing after a day of cycling. We booked a room with breakfast and dinner included, both served buffet style. For those not used to eating fish, rice, and other Japanese cuisine in the morning, there are also European croissants, jams, and coffee available. For dinner, the buffet features unlimited crab, but you'll have to contend with the Japanese guests for the crab claws – it seemed to me they choose this hotel specifically for that reason! The cable car is just 30 meters from the hotel, which will take you up a small mountain with a great view of Mount Fuji. It's also quite close to the bus station, about a 10-12 minute walk.
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Price per night from:VND 2,581,636