Tru by Hilton Baton Rouge I-10 East

Thank you

The only problem we had was getting our room on time. Check in was at 3:00. We arrived early and the room wasn’t ready. That was ok because we were early. We weren’t able to get in our room until 3:45. Staff said they sold out the night before and housekeeping couldn’t get out ready on time. The staff was very friendly and knowledgeable about the area. The property was very clean.

Very nice and clean friend staff

During check in they requested an additional $60 deposit for room damage. That was odd. Upon entering the room we were given an ADA room which was not requested. There was no dresser to place our clothes in or a suticase stand to place them on. So suitcases were on the floor. Only one chair, small desk , small bench seat and a King bed. One side of the bed had no acces to the plug because it was covered by the headboard. The bathroom was large to meet ADA standards. The toilet paper holder was hanging off the wall and barely hanging on by the lazy attempt to remount it with silicone. There were four screws sticking out of the wall randomly. I reported the holder to the front desk since they had an additional $60 of my money. Walls were so thin I could hear our neighbors talking and alarm. The only positive was the bed was comfortable and the shower water pressure was good. We will not be returning to this establishment.

Nice hotel. Rooms were nice and clean. Breakfast was good, good location to plenty of stores and restaurants.