Hotels with Infinity Pools in Sanya

"An Unforgettable Stay Thanks to Farhana, Our Exceptional Personal Butler I recently stayed at Atlantis Sanya for a special wedding anniversary trip, and I cannot praise our personal butler, Farhana, enough for making it an extraordinary experience. From start to finish, her attentiveness, warmth, and thoughtfulness elevated our stay to a level beyond our expectations. Before our arrival, Farhana reached out to confirm our booking and inquire about any specific requests. When I mentioned it was our anniversary, she took note and ensured every detail was perfect. She even confirmed our expected arrival time to streamline the check-in process, showcasing her professionalism and care. Upon arrival, Farhana greeted us warmly and escorted us to a breathtaking Ocean View Suite, thoughtfully upgraded to enhance our stay. The room was pristine, impeccably clean, and offered a stunning view that took our breath away. To our delight, Farhana had arranged romantic decorations, a fresh fruit platter, and a beautifully crafted anniversary cake, setting the perfect tone for our celebration. On our second day, Farhana went above and beyond by securing us the best table at Ossiana Restaurant, where we enjoyed a mesmerizing view of the aquarium just steps away. The dining experience was flawless, complemented by the restaurant’s outstanding service. Later that afternoon, Farhana surprised us with a gorgeous flower bouquet and adorable whale dolls as anniversary gifts. These thoughtful gestures touched our hearts deeply and made our trip truly memorable. What sets Farhana apart is her ability to anticipate needs and add personal touches that other hotels or butlers might overlook. Every interaction with her was marked by genuine kindness, professionalism, and a passion for creating unforgettable moments. We are already looking forward to returning to Atlantis Sanya and requesting Farhana’s services again. I wholeheartedly recommend her and the hotel to friends, family, and anyone seeking a remarkable stay. If I could give 100 stars, I would—Farhana deserves every one of them! Thank you for making our anniversary trip so special."

"First and foremost, a huge shout-out to Sasa! She's an incredibly thoughtful and warm young lady whose service was consistently responsive. We had a minor issue with our room at the beginning, but she promptly helped us resolve it. Knowing that packing with a child takes extra time, she even kindly extended our check-out, and our communication with her was incredibly efficient and smooth. She also surprised our child with a small cake. When a typhoon hit during our stay, she thoughtfully prepared fruits and desserts for us. She truly is a warm and lovely person! Next up, the hotel itself. Our suite was incredibly spacious and bright, and the private balcony was ideal for relaxing with a drink. The housekeeping staff did an excellent job, keeping our room spotless, and they were always friendly and quick to respond. The kids' activities and pools are shared with Hualuxe, offering a rich variety of options, so we never had to worry about keeping our child entertained – they absolutely loved it! I've stayed at Hualuxe before, and if their rooms are fully booked but you still want access to these fantastic family activities and pools, this hotel is a superb alternative, especially considering its much more affordable price. We also experienced a typhoon during our visit, and it was truly reassuring to witness the hotel's professional and timely handling of the situation, which made us feel incredibly secure. I must also praise the concierge team. Their energy and spirit were outstanding. Among all the hotels I've stayed at in Sanya, while the amenities might not be the absolute best, I genuinely feel this hotel boasts the most vibrant and professional concierge staff. Every team member was impeccably dressed and efficient. The young gentleman who delivered our luggage on check-in day (who seemed fresh out of college) and the foreign staff member who assisted with our room change later both handled the luggage delivery with utmost professionalism and courtesy. The first young man, in particular, politely wished us a pleasant trip and happy stay before he left. These thoughtful details truly enhanced our overall experience! However, there was one minor issue: possibly because of the planter on our balcony, we encountered small ants in the room and on the bed. Both Sasa and the housekeeping department actively worked to address it, but for someone with allergies, it was quite a nuisance for a few days. I truly hope this can be significantly improved by our next stay. Furthermore, dining at the hotel restaurant over the past few days presented some challenges. Except for one occasion during a busy period when we were promptly shown to a clean table, it was incredibly difficult to find a clean table during off-peak hours. Many tables were empty but left uncleared. I approached a foreign staff member, but their attitude in resolving the issue was quite unhelpful. They coldly insisted they didn't understand throughout our interaction. Even if there was a language barrier, they should have sought assistance. Instead, I had to switch to English before they would even try to help. What if an elderly guest who didn't speak English faced such a situation? Would they simply be met with such indifference? Overall, though, it was still a very pleasant stay."

"We often have holidays in Sanya and stay in this hotel. It is perfect for families with kids (I have 2 kids - 9 and 2 yo). The facilities are amazing - several swimming pools with slides and water games, river pool, even water jumping place. A lot of activities for kids and big playground. Night show is great! Breakfast has variety of choices for all ages, so you will never leave it hungry. I especially recommend 2 bedroom room for big families with kids and grandparents. It’s very convenient as you get 2 bathrooms and also one common area with kitchen. Whatever happens in the room, you can always call the desk and get it fixed immediately. It’s amazing place for family vacations! The hotel offers everything for kids, including potty, milk warmer, crib, etc. Special thanks to William who helped us during our stay and communicated with us in English which really made our life easier!"

"I booked for six nights, half a month in advance, so I certainly didn't expect any issues with room allocation. 1. First, we had reserved a deluxe family room, and according to the pictures, the bathroom was supposed to have a window. We arrived at 11 PM as two families and were assigned two completely different rooms. I wouldn't have even realized if my friend hadn't brought it to my attention. And this was in September, mind you – not peak season – yet instead of an upgrade, we received a *downgrade*? My room's bathroom had no window, and the bed faced two large mirrors. Seriously? I contacted the butler, who promised an upgrade for the next day, but that never materialized... (I hope you'll honor your promises in the future.) They simply moved me to the room I *should* have been in originally. Oh, and as a consolation, they sent some fruit the next day (see picture 1) – *how generous*. 2. We forgot a doll when we checked out. While it was great that the butler promptly contacted us, they then sent it back via SF Express with *cash on delivery*! Honestly, even a chain like Atour wouldn't do that. I was genuinely speechless. 3. I've never left a negative review on Ctrip before, and I won't this time either, but I hope this serves as a warning for future guests. I definitely won't be returning. 4. While the butler's responses were quick, their communication when handling issues felt consistently cold and unhelpful. The only time they became more communicative was when they were soliciting a good review at the very end. (I've already deleted the butler's WeChat account. I doubt they'll miss one customer, but this is just for your information.)"

"We spent our 10-day vacation at The Westin on Hainan Island. A very nice hotel with a great hotel complex. The hotel is beautifully located. The ocean and its great beach are just a few minutes' walk away, or you can also take the shuttle. The room was very spacious, very tidy, and clean. The breakfast was very good. The staff were all very friendly. Damon introduced himself to us upon arrival at the hotel. I was able to contact Damon at any time; no matter what questions or concerns I had, he took care of everything. Many thanks again to Damon. We had a wonderfully relaxing vacation at The Westin. Thank you very much."

"This hotel location was very nice very clean very good service Too much Russian people in this hotel and location The good restaurants like dolphin restaurant near to this hotel This is my first time in traveling didn't want back to home 😂🫠"

"While we visit Dadonghai annually, this was our first stay at the Pearl River Garden, and the kids were absolutely thrilled by the rainbow theme during our check-in. My family and I were genuinely satisfied with every aspect. The overall hotel experience was excellent: service, cleanliness, environment, and transport links were all incredibly convenient, especially its close proximity to Luhuitou Scenic Area. In the evenings, the lively seaside nightlife street, with its beautiful scenery and delicious food, perfectly caters to young people seeking excitement. The hotel's children's play areas offered a wide range of activities, and the breakfast buffet was both delicious and varied. Our room package was excellent, and the staff were incredibly enthusiastic, helping us with our luggage. The rainbow-themed pathway provided safe and convenient direct access to the beach. The 180-degree ocean view was stunning and ideal for capturing memorable photos. Moreover, the surrounding area boasts numerous scenic spots, all very photogenic and perfect for social media check-ins."

"Picking a hotel for a Sanya trip is always the trickiest part. This place was later recommended by Doubao. Opened in 2023 and nestled in Yalong Bay, the beach is just meters away, and you can enjoy stunning sea views right from your room. With a reasonable price point, it became my final choice. Upon arrival, I was pleasantly surprised that the hotel looked far better than its photos on Ctrip. I even mentioned to the hotel manager that they should definitely update their online photos across various platforms to better reflect its true appeal; otherwise, potential guests might mistakenly perceive it as an old-fashioned property. In reality, it's a stylish hotel that beautifully blends Chinese aesthetics with modern lighting, perfectly catering to the tastes of the post-80s and post-90s generations. The facilities are brand new, the environment is immaculate, and the service is exceptional. The family activities and kids' playground were also top-notch, clearly demonstrating the staff's dedication and hard work. We happened to encounter a typhoon during our stay, but we still had a positive experience overall. While there were a few minor hiccups, the hotel promptly offered satisfactory compensation. I would definitely stay here again given the chance."

"We visited Sanya for a vacation at the end of August and chose The Ritz-Carlton Sanya, Yalong Bay. Nina, a wonderful staff member, assisted us with a smooth check-in. Our room offered lovely views of the pool and villa area, with the ocean visible in the distance – truly pleasant scenery. The room itself was quite spacious and well-designed, with distinct and practical zones. We had all our dinners at the Run Garden Chinese Restaurant. Their salt and pepper prawns and Hainanese Wenchang chicken were absolutely delicious. The travel photoshoot we had was also fantastic! Although it was a bit sunny during the shoot, the overall experience was very enjoyable, and the photos turned out wonderfully. Nina, our butler, was incredibly attentive and meticulous, always going the extra mile to meet guests' needs. At check-out, she even prepared a thoughtful parting gift for us, which we deeply appreciated. Thank you!"

"The excellence of the Mandarin Oriental isn't just about the stunning blue ocean view from the balcony or the luxurious, high-quality bedding in the room. It's even more about the warmth of staff like Kiki, who treats guests' minor concerns as her own top priorities. She never just goes through the motions; instead, she genuinely remembers our needs and, through countless thoughtful gestures, transformed our vacation into a feeling of home-like comfort and peace of mind. Next time I'm in Sanya, I'll definitely choose to stay here again, if only to playfully tell Kiki, 'I'll be back to 'bother' you again!'"