The China Forest Nanyuan Clouds Stream provides a great place for travelers to relax after a busy day. Visitors to Ningbo will find that the China Forest Nanyuan Clouds Stream is a fantastic accommodation choice. Xikou Railway Station is located approximately 21km away while Ningbo Lishe International Airport is 46km away. With multiple attractions nearby including Shanglianggang Scenic Area, Miaogao Platform and Xuedou Mountain Scenic Area Xuedou Temple - Incense Offering Place, guests will find plenty to keep themselves occupied. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Ningbo hotel offers parking on site. Guests tell us the location of this hotel is fantastic. This hotel is particularly popular with those traveling with families.
"I've been coming to this hotel almost every year for the past few years, but honestly, it feels like it's been getting worse year after year. If it were just outdated facilities, that would be understandable and not a big deal. However, a decline in service and overall quality is a serious issue for the hotel.
I'm listing these points for both potential guests and the hotel management to consider:
1. **Bathroom Hygiene:** The bathroom cleaning is far from thorough. In our room, there was a half-eaten biscuit behind the toilet, God knows how long it had been there. What's worse, throughout my multi-day stay, even after housekeeping cleaned the room, the biscuit remained until I checked out. It seems that biscuit has taken up permanent residence in the bathroom.
2. **Drinking Water:** The Panna bottled water in the room was only provided on the day I checked in. From the second day onwards, it was replaced with generic small plastic bottles. I asked the staff member responsible for restocking water, and the reply was, ”Sorry, sir, we're out of the glass bottled water in our warehouse. Here are a few extra small plastic bottles for you.” And here's the kicker: my family's room, just a few blocks away, *did* have Panna water! How incredibly stingy/lame is that? Or is the hotel trying to tell guests, through a bottle of water, that it's facing a severe economic crisis and lacks the funds to stock Panna water in advance? By the way, for bulk purchases, Panna water probably costs single-digit yuan per bottle, right? If stocking a hundred bottles in advance is too much pressure, maybe just don't provide it at all? Or perhaps the hotel can blame it on a purchasing agent who doesn't understand inventory forecasting.
3. **Mung Bean Soup Service:** In previous summers, housekeeping would deliver mung bean soup in the afternoon to help guests cool down. This year, it wasn't delivered even once until I checked out, making us assume the hotel had discontinued the service. However, we later heard that guests in other rooms *did* receive the mung bean soup. It's not about whether we got it or not, but rather that the hotel's attitude and internal processes are clearly flawed.
4. **Buffet Breakfast:** The buffet breakfast selection has become increasingly limited and perfunctory. The most appalling thing is watching staff constantly add ice to the orange juice every morning, making it seem like there's an endless supply (but really just diluting it). Honestly, I could bring my own ice and donate it to the hotel; it's quite a pitiful sight.
5. **Restaurant Dinner:** Dinner at the restaurant is not cheap, but considering the high transportation costs to this mountaintop location, that's acceptable. It's fine if it's expensive but delicious. But if it's both expensive *and* not good, as a hotel, you really need to reflect on the reasons why. Recall how crowded the dinner restaurant used to be when the hotel first opened. Compared to that, the dwindling number of guests over the years surely points to underlying issues.
6. **Room Facilities:** Some seriously worn-out facilities in the room should definitely be replaced or at least deep cleaned. Otherwise, the overall guest experience is significantly diminished.
*Throughout the entire hotel, the best service came from a polite and efficient young man with yellow hair who drove the shuttle bus for guests. He was courteous, efficient, and observant – he truly deserves high praise.
The hotel's environment is good, and the surroundings are beautiful. When it was first built, you could tell a lot of thought and effort went into its design. I don't know what happened, but the current operations are genuinely substandard."