Guest User
September 28, 2024
My stay at this hotel was extremely disappointing and did not reflect its star rating. Upon arrival, I was initially shown to a room that had clearly been used and was not properly cleaned. After contacting reception, the staff refused to acknowledge the issue until I shared pictures of the room. Even then, no separate key was provided for my new room, which added to the frustration. The next morning, while in the shower, I discovered that the dispensers were empty — no shampoo or shower gel available. Breakfast was equally bad; the buffet food was not replenished, and when I asked, the staff argued that it was enough. I also ordered a dosa, but it never arrived, even after waiting 20 minutes. Overall, the experience was far below expectations and certainly not worth the rating. I would not recommend this hotel.