Tru by Hilton North Richland Hills DFW West Reviews

Comfortable beds, good variety of breakfast. Indoor pool for the family. Great location, the mall and restaurants are nearby. I suggest you get anything on the 2nd floor. That’s where the laundry is lol

"I had an excellent stay / The location was perfect for my business trip, with easy access to 121. The room was clean, and equipped with all the necessary amenities, including a comfortable work desk and high-speed internet. The staff were incredibly professional and attentive, ensuring a smooth check-in and check-out process. . I highly recommend this hotel for business travellers looking for convenience and comfort."

This hotel is great with the exception of what seems to be sideline management. The lady that runs the front desk every morning has a horrific negative attitude and is rude and belittling to each customer. She deals with it was hard to see her treat people that way, and even harder when she did it to myself and my.Fiance as well.  often times no one will be available at the receptionist desk or other things that make me question the involvement of management also the ladies attitude is so terrible. There’s no way the manager has not got other complaints or hasn’t noticed it. She has got to go she should be a prison warden or something instead.

My husband and I always come back here when we are in the area for work. We absolutely just love this place . It's always clean a d they also have fabulous breakfast. We will be back soon. Thank you, staff, for a wonderful and quiet stay and also a big thank you to Jennifer, who helped me get a copy done and was also super sweet. Thank you again.

Super nice facilities and very clean. Loved the shower and enjoyed watching the Olympics on TV.

Always very clean with a friendly staff!

The stay was just average. I did not receive room service during my stay. I had to request fresh towels as needed. My first morning on the property they closed breakfast early. I always enjoy the hot tea that is readily available and the hotel decor of Tru by Hilton hotels. The location is ok and was a decent amount of time away from everywhere that I needed to go.

Clean

My flight was delayed and I arrived in Dallas the next day, but the hotel wouldn't even let me cancel. The worst.

It was pretty clean so I stayed for 2 nights ^~^

Very new hotel, all facilities are very comfortable and sanitary, suitable for business travel and family travel, and very close to the airport, very convenient, if you are traveling in the morning, it is a good choice

Safe and secure.