KM 34 Hurghada - Safaga Road, Hurghada, Red Sea Governorate, 00178, EgyptSee Hotel Details
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1 night
Guest Reviews
9.6/10
Amazing
63 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(63)
Positive reviews(51)
Reviews with photos/video(12)
Negative reviews(1)
Guest User
Superior Queen Room
Stayed in Sep 2023
Family
45 review
10/10
Outstanding
Posted on Oct 18, 2023
I have had a wonderful time here.thank you
Response from Property: Dear Guest, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make you truly enjoy your holiday, We hope to have the pleasure to welcome you back in the future so that we may create a wonderful holiday experience for you. With best regards Jaz Makadi Star & Spa Team
meilr
Superior, Queen or Twin Bed, Garden View
Stayed in Apr 2025
Solo traveler
6 review
10/10
Outstanding
Posted on May 3, 2025
My friend flew to Jordan and stayed near the airport. I booked this hotel by myself and stayed for two nights. This hotel was full of foreigners, and I was the only Chinese. This was quite comfortable. I was allowed to have lunch while waiting for check-in. The room was large and clean. The hotel had a rich variety of entertainment activities, three meals a day, and full meals. The check-out time would be confirmed the day before the hotel check-out, and the porter would come to pick up the luggage in advance. The only drawback was that it was far from the city center and in a resort. The driver would increase the price. After communicating for half a day, he still had to increase the price by 5 US dollars. Once you enter the hotel, you can forget about going out. There is nothing outside, just a desert. It is difficult to call a car, and no one takes the order. The driver asked for an increase in price using indrive. It is very suitable for lying down. I especially recommend mango juice. I had 6 cups during my stay.
Original TextTranslated by Google
6/7
Response from Property: Dear Meilr,Thank you so much for your kind words and for taking time to share your experience with us. We are happy to hear that you enjoyed your stay and appreciated our service. Your feedback very important and helps us to improve and provide an even better experience for our valued guests like you.We sincerely apologize for the issues you experienced with the arranging a taxi. We understand that this may have caused inconvenience.Thank you once again for your wonderful review and your constructive feedback. We look forward to welcoming you back and ensuring your next stay with us is even more comfortable and enjoyable.Kind regards,Amr TarekGeneral Manager
Guest User
Royal Suite
Stayed in Aug 2024
Couple
1 review
2.7/10
Posted on Sep 24, 2024
Avoid the thunderbolts!
First of all, from the moment we checked into the hotel, there was no welcome ceremony, such as champagne, but we were left sitting on the sofa waiting, and no one came to entertain us. The waiter looked indifferent. When a white man went to ask him, he was there smiling and greeting us warmly. The obvious discrimination shocked me. I don't understand how people in this country can discriminate against others so easily.
Then, the front desk took us to the room, and said almost nothing on the way, and did not introduce it. Only when we asked proactively did they tell us a little bit of information. . My room cost nearly $500 a night, and it was the most luxurious room in the hotel, but I was treated very poorly. The staff pointed to a restaurant and told us that we could eat there in the morning, noon and evening, but in fact there were three restaurants in the hotel, and he didn't mention it at all. He didn't say anything about the activities in the hotel or the surrounding facilities. When we asked if there was anything else to introduce, he just demonstrated how to use the safe, which was irrelevant! The important information was not conveyed at all.
Let's talk about the cleaning of the room. Since I like to drink beverages, I basically drink most of the beverages in the minibar. I stayed for three nights, and during the two cleanings, the mini bar was not refilled, only half! As a hotel that costs $500 a night, are you reluctant to provide drinks? And the cleaning was not very careful, and items such as napkins were not fully replenished.
The only service was to deliver a breakfast to the room. On the one hand, it was late, and on the other hand, I had to take the initiative to call to ask. The three staff members who delivered the food were all indifferent, with no emotional value at all. Every politeness and smile only exchanged for indifferent faces, and only a few waiters in the restaurant were relatively polite.
This hotel is far from the beach, about 10 minutes walk. On the first day of my stay, I didn’t know how to get there, so I asked the front desk if there was a shuttle bus or something. The attitude of the front desk was so bad that they said, "Isn’t it just two minutes away?" It was speechless.
The hotel is far from the city, because the sea-going projects in the hotel park are very expensive, so if you want to play the project, you need to take a taxi, which takes nearly 40 minutes.
Another disgusting thing is that the pharmacy in the hotel park deliberately mistyped the quantity and unit price, which almost made me spend more than 100 US dollars. Fortunately, I checked it!
Don't stay here! ! ! !
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for choosing Jaz Makadi Star & Spa to spend your vacation. We strive to provide every guest with the perfect vacation experience and are extremely pleased that you enjoyed your visit here with us. Thank you for the valuable and helpful information on the individual points in your feedback. Please be assured that we are constantly working on improvements. It would be our pleasure to welcome you again soon. Kind regards, your Jaz Makadi Star & Spa team.
Guest User
Superior Family Queen Or Twin Garden View
Stayed in Feb 2025
Family
5 review
9.5/10
Amazing
Posted on Mar 19, 2025
The room is old, but clean and cozy. Some waiters are very good, but some have accents and I can't understand them. Sometimes they are not very friendly to us. Overall, it is good. There is a swimming pool and performances. I remember there was a waitress in the lobby and a young guy in the main restaurant who had a very good service attitude. There was a tall fat guy in the bar who also served very well. The beach is a little far away. You can only lie down on the beach of this hotel. I don't understand why you can only choose the restaurant in the hotel when you can choose from the restaurants written on the app. The food is best at lunch 😂
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for choosing Jaz Makadi Star & Spa to spend your vacation. We strive to provide every guest with the perfect vacation experience and are extremely pleased that you enjoyed your visit here with us. Thank you for the valuable and helpful information on the individual points in your feedback. Please be assured that we are constantly working on improvements. It would be our pleasure to welcome you again soon. Kind regards,Amr TarekGeneral Manager
Guest User
Superior, Queen or Twin Bed, Garden View
Stayed in Apr 2024
Traveling with friends
5 review
9.5/10
Amazing
Posted on Jul 20, 2024
The hotel is a few minutes away from the beach, but very close to the spa. The Italian restaurant of Amway Hotel is very delicious! And the hotel includes three meals, and the cocktails in the bar at night are also free! It is really comfortable to stay here for vacation.
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6/9
Response from Property: Dear Guest, Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon. With best regards, Your Jaz Makadi Star Team.
Guest User
Superior, Queen or Twin Bed, Garden View
Stayed in Aug 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Sep 12, 2024
Great hotel, I can recommend it to everyone - we will definitely come back.
Original TextTranslated by Google
Response from Property: Lieber Gast, vielen Dank, dass Sie sich für Jaz Makadi Star & Spa entschieden haben, um Ihren Urlaub zu verbringen. Wir möchten uns auch für Ihr wertvolles Feedback bedanken. Wir sind sehr bemüht, jedem Gast das perfekte Urlaubserlebnis zu bieten, und freuen uns außerordentlich, dass Sie Ihren Besuch hier bei uns genossen haben. Es wäre uns eine Freude, Sie bald wieder zu begrüßen. Mit freundlichen Grüßen Ihr Jaz Makadi Star Team.
Guest User
Royal Suite
Stayed in Nov 2023
Traveling with friends
4 review
9.0/10
Great
Posted on Dec 16, 2023
The overall hotel construction in Egypt is on the older side. The hotel is 5-6 minutes' walk from the beach. Food is not expected and is not expected. Hot dishes are basically barbecued meats and vegetable stews. Breakfast does not have as many choices as in China. After understanding the above, the hotel already represents Egypt's first-tier standards, but don't compare with domestic hotels.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make you truly enjoy your holiday, We hope to have the pleasure to welcome you back in the future so that we may create a wonderful holiday experience for you. With best regards Jaz Makadi Star & Spa Team
Guest User
Superior, Queen Or Twin Bed, Pool View
Stayed in Feb 2025
Solo traveler
29 review
10/10
Outstanding
Posted on Mar 17, 2025
Perfect for vacation!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for choosing Jaz Makadi Star & Spa to spend your vacation.We would also like to thank you for your valuable feedback. We strive to provide every guest with the perfect vacation experience and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you again soon.Kind regardsAmr TarekGeneral Manager
Onur
Superior Family Queen Room
Stayed in Oct 2023
Family
1 review
10/10
Outstanding
Posted on Nov 15, 2023
The hotel is at premium 5 star standards. It is more impressive than the promotion and visuals. It is 5 minutes walking distance to the sea, but it is a very enjoyable walking path. The employees are incredibly respectful and hard-working. The average age is quite high. Be sure to bring a snorkel, there are corals and magnificent fish within swimming distance.
Original TextTranslated by Google
Response from Property: Dear Mr. Onur, Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make you truly enjoy your holiday, We hope to have the pleasure to welcome you back in the future so that we may create a wonderful holiday experience for you. With best regards Jaz Makadi Star & Spa Team
Ouzhouqingjie
Superior Twin Room
Stayed in Aug 2023
Traveling with friends
15 review
9.0/10
Great
Posted on Oct 8, 2023
There is no bathtub in the room, Ctrip has confirmed it. After entering the hotel, don't keep waiting just because someone is helping you check in and telling you that you have to wait for your room. We arrived at five o'clock and were told that the room was not ready. The hotel swimming pool closes as soon as the sun goes down, which is earlier than get off work time.
The hotel has a free Italian restaurant offer, but it needs to be in advance. Therefore, if you only stay for one day, you will basically not be able to enjoy it. Of course, if you stay for two days, you may not be able to get it.
The hotel provides all-inclusive meals, which are very good, and wine is also provided. The hotel is actually very big. Passing behind the swimming pool is the bluemakadi hotel, which has swimming pool performances every night. The bar at the entrance of the hotel is free before 12pm, but it says there is no ice, so I don’t order cocktails. Table tennis, tennis, and billiards are all available, so you can spend a day or two here. The hotel is a ten-minute walk to the beach, and you can walk straight across without leaving the door.
There is no elevator in the hotel, so be sure to ask the waiter to help you carry your luggage, especially if it is heavy.
Original TextTranslated by Google
Response from Property: Dear Ouzhouqingjie,Thank you for submitting your review, We are extremely committed to deliver the perfect holiday for each and every guest, Our greatest pleasure was to know that a bit of personal care provided by our team members did make you truly enjoy your holiday, We hope to have the pleasure to welcome you back in the future so that we may create a wonderful holiday experience for you. With best regards Jaz Makadi Star & Spa Team
Journey06868194191
Stayed in May 2025
Couple
10/10
Outstanding
Posted on Jun 19, 2025
Wonderful exiperence at the Jaz Makadi star, stayed here for 11 days and had the best time. A special mention to MEDIUM MIDO he was amazing and is not very good at table tennis. I would highly recommend this hotel. Food and all staff and are amazing!
Response from Property: Dear Journey06868194191, Thank you so much for your wonderful review! We’re thrilled to hear you had such a great time during your 11-day stay at Jaz Makadi Star. We’ll be sure to pass on your special mention to Medium Mido — we love hearing about the fun moments, even the table tennis skills! It’s fantastic to know you enjoyed the food and found our staff amazing. Your recommendation means a lot to us. We can’t wait to welcome you back for another unforgettable experience! Best regards, Amr Tarek General Manager
Tommy S
Stayed in May 2025
Family
10/10
Outstanding
Posted on Jun 15, 2025
Very nice hotel will be back. Unbelievable service especially from Mohammed. Highly recommended to anybody. Food amazing and great entertainment team
Response from Property: Dear tommysS4224NV, Thank you so much for your wonderful review! We're thrilled to hear you had such a great stay with us and that our service—especially from Mohammed—left a lasting impression. Your kind words about our food and entertainment team truly mean a lot to us. We’re delighted to know you plan to return, and we can't wait to welcome you back for another memorable experience! Warm regards, Amr Tarek General Manager
Shellyc1982
Stayed in Apr 2025
Couple
10/10
Outstanding
Posted on May 6, 2025
Wow where to start …. We absolutely loved every minute of this holiday and even booked up for next year whilst we were there. The staff were so attentive ensuring we were well looked after. Special thanks to the 2 Ahmeds and Mahmoud for making the most delicious cocktails. Honestly couldn’t fault a single thing in this hotel it was perfect. We ate at the grill 1 night was really nice. Hubby played golf whilst there at Steinberger and rated it very high of courses he’s played and was very fair priced. I went a camel ride along the beach was so much fun. All staff are a credit to this hotel and look forward to coming back next year.
6/14
Response from Property: Dear Shellyc1982, Thank you for sharing such a wonderful review on Tripadvisor! We are truly delighted to hear that you had an enjoyable stay with us. Your kind words inspire our team to continue delivering exceptional service and memorable experience to our guests. It was a pleasure hosting you and we sincerely appreciate your feedback. Thank you for choosing us and we look forward to welcoming you again for another amazing stay. Best regards, Amr Tarek General Manager
Gail B
Stayed in Mar 2025
Couple
10/10
Outstanding
Posted on Apr 19, 2025
We travelled to Jaz Makadi Star and Spa in April 25. The hotel was fantastic! Food was amazing and of very high quality. The room was large and bed comfortable. The pool area was clean and the sun loungers were of good quality, although you did have to get up early to secure your bed for the day! The waiter service around the pool was fabulous! A special thank you to Mahmoud for making us amazing cocktails every day. There was also a sunglasses cleaning service everyday which we often used! The pool restaurant was very good too. There was evening entertainment every night. The weather was amazing! A little cooler at night so take a cardigan. Overall we had an amazing time. It was calm, peaceful and relaxing.
6/7
Response from Property: Dear Gail B, Thank you for taking the time to write this review on TripAdvisor. The entire hotel team thanks you for your kind words. We are delighted that you were able to fully enjoy your vacation with us and that you were satisfied with our overall concept. We look forward to welcoming you back soon and send you sunny greetings from the Red Sea. Amr Tarek General Manager
Thomas99TPS
Stayed in Mar 2025
Couple
10/10
Outstanding
Posted on Apr 13, 2025
My girlfriend and I had a great holiday here while celebrating our birthdays. The staff made it feel special by sorting us out with bookings at the steakhouse and Italian restaurant – both were great! Lilac from the animation team was excellent, she kept us in the loop with all the entertainment and made sure we got involved in the activities. Makadi Bay is a great location that feels really safe, with shops and a supermarket nearby, so everything you need is within reach. The rooms and facilities were spotless the whole time we were there. We’d definitely come back and would 100% recommend it to anyone looking for a relaxed and enjoyable getaway.
6/8
Response from Property: Dear Thomas99TPS, Thank you very much for your great review about our hotel. We are very pleased to hear that you had such a wonderful time in our hotel and that you were so satisfied with everything. Thank you very much for all your kind words. We look forward to welcoming you again soon and send you sunny greetings from the Red Sea until then. Amr Tarek General Manager