Three Inn

Three Inn Reviews

Three Inn

Lot 10805, 16 Nirolhu Magu, Hulhumale, 20000, MaldivesSee Hotel Details
Three Inn
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1 night

Guest Reviews

6.8/10
49 review
Verified reviews
Location7.1
Amenities6.8
Service6.5
Cleanliness6.9
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All reviews(49)
Positive reviews(25)
Reviews with photos/video(8)
Convenient location(3)
Negative reviews(19)
Guest User
Deluxe Room
Stayed in Dec 2023
Couples
1 review
2.0/10
Posted on Jan 10, 2024
DO NOT BOOK THIS HOTEL!!!!! This place is full of cockroaches, the staff is rude and unwelcoming and be careful with them as they are liars too! They won’t give your money back!!!! We have arrived in the hotel 1:30 in the afternoon and we had to leave by 7pm because of the cockroaches. You can’t really see them during the day but we went out for some food in the evening and when we got back to the hotel it was already dark. When we turned the lights on in the bedroom and bathroom and when we saw the amount of bugs all over the room we have immediately packed our bags. I’ve complained the person on the reception and he said that he can either give us a refund or the best room available in the hotel. We weren’t interested in staying with them as if there’s one family of cockroaches there will be more! He also said that they have spent over $50,000 on trying to get rid of the pests but nothing seems to be working. When the hotel manager arrived he informed us that this hotel has not got cockroaches and this is the first time he heard this complaint. Luckily I’ve already taken photos and videos and spoke to the hotel receptionist at that point who said about it being a massive problem. The pictures of the room is also very inaccurate, this place is run down, shower door hanging, dirty toilets and bedsheets, the room also smells horrible and you don’t really get a sea view, it’s only a tiny peak of the sea with a balcony that you can just step out to on your own as it’s so small. After almost a week of back and forth between trip.com and the hotel we got our money back but I know not everyone is this fortunate! Make sure your read the reviews also as we didn’t do this before booking in here.
MOHAMMAD-SHOHEL
Deluxe Room
Stayed in Mar 2023
Solo travelers
5 review
5.0/10
Posted on May 1, 2023
The guy at the receiption not professional. There was a day trip from the hotel but didn't inform me. Didn't inform about the breakfast timing. His face like very sad. Complained about the stranger knocked to the door midnight but no action taken. This hotel not recommended.
6/16
Response from Property: Dear Guest,Thank you for taking the time to provide your feedback on your recent stay. We sincerely apologize for the lapses in service you experienced. We are disappointed to hear about the lack of professionalism at the reception, the oversight in informing you about the day trip and breakfast timing, and the inconvenience caused by a stranger knocking on your door.We take these concerns seriously and will address them with our team to ensure that such incidents are not repeated. Your comfort and safety are our top priorities, and we apologize for any shortcomings in meeting those expectations.We appreciate your candid feedback, and we hope to have the opportunity to make amends and provide you with a more positive experience in the future.Best regards,
kellyy56
Deluxe Room 1 Queen bed
Stayed in Sep 2023
Travel with friends
4 review
8.5/10
Very Good
Posted on Jan 9, 2024
Stayed here for a night with my friend before we headed to the resorts. The exterior of the hotel looked nice and modern, and the receptionists helped us with our luggage. Checked in was 2/3pm and we arrived early, had to come back in a while since the room wasnt ready but not a big issue. Located next to the beach, we could easily walk over to the beach and shops. One thing would be how there was no hot water and we had to shower with cold water. And had also encountered a small cockroach... But overall the room was spacious, could easily have our luggage lying openly and still had space to walk around, and had an outdoor balcony (but shared with your neighbor, so will be awkward if you happen to see your neighbor outside when you open your curtains).
Aktarug
Business Deluxe Room
Stayed in Jan 2025
Travel with friends
7 review
10.0/10
Outstanding
Posted on Mar 2, 2025
Good seeing
Guest User
Deluxe Room 1 Queen bed
Stayed in Jul 2023
Couples
3 review
9.0/10
Great
Posted on Sep 8, 2023
Good location with nearby walking distance bus stop from airport bus
Response from Property: Dear Guest,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our location convenient, especially with a nearby bus stop for easy access to the airport. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Best regards,
Anonymous User
Deluxe Room 1 Queen bed
Stayed in Sep 2022
Couples
3 review
9.5/10
Amazing
Posted on Oct 30, 2022
Overall it was a great stay at three inn. Receptionists are very helpful. The only thing is we can’t go out after 12PM. Breakfast was included. The best way to book the room is trough Trip.com since you get discounts.
jc
Business Deluxe Room
Stayed in Aug 2024
Business travelers
24 review
10.0/10
Outstanding
Posted on Oct 20, 2024
Overall good
Madam Park
Business Deluxe Room
Stayed in Nov 2022
Couples
5 review
7.0/10
Posted on Dec 23, 2022
Hotel is good location as not far from the beach and restaurants. But if there is raining, cannot sleep as the sound very loudly.
Guest User
Business Deluxe Room
Stayed in Sep 2022
Solo travelers
5 review
8.5/10
Very Good
Posted on Oct 20, 2022
The room was good and the bed quiet comfy. Only the breakfast didn't had choices. And only the same every day. Fried egg and toast with Butter & Marmelade, 3 slices of Apple and 2 pieces of Orange with Orange Juice and Coffee/tea.
Anonymous User
Business Deluxe Room
Stayed in Oct 2022
Family
4 review
7.5/10
Posted on Nov 8, 2022
That would be great if staffs are more friendly, hotel is good with comfortable bed 🛌
Guest User
Deluxe Room 1 Queen bed
Stayed in Jun 2024
Family
33 review
1.0/10
Posted on Jul 14, 2024
Very bad, they arranged us in another building on their own, which was completely different from the pictures. Even after negotiating with Ctrip, they still couldn't refund the price difference. We booked a room for 700, but the room we were arranged to stay in was probably only 300 or 400
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Riluobaobao
Family Room
Stayed in Aug 2024
Travel with friends
2 review
4.7/10
Posted on Sep 27, 2024
Thanks to CTRIP for all the communication before check-in. My friend checked in first, but chose the hotel "airport pick-up" when checking in, so he chose Three Inn. Problems before check-in: 1) Airport pick-up is an extra charge of 30 US dollars, not "free" 2) Breakfast: extra charge (breakfast included in the order) Problems after check-in: 1) I have communicated with the hotel that I will pay before check-out the next day, but the hotel asked my friend to pay the car fare before check-in and incur bank fees. And it was not 20 US dollars, but 30 US dollars 2) The next day, the hotel said that the guests were arranged to check out early instead of the 12 o'clock check-out of international hotels. So no matter how good the hotel facilities are, how can you sleep well if such a thing happens before check-in? How can you be in a good mood? Now all countries are optimistic about the Chinese market, but it does not mean that the Chinese market is so easy to rip off.
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Yassine Khachabi
Deluxe Room 1 Queen bed
Stayed in Nov 2023
Couples
8 review
2.0/10
Posted on Dec 22, 2023
The worst experience of my life, the rooms of this hotel are full of cockroaches! We chose this hotel to spend the night because we had our return flight the next morning, after collecting the keys to the room we dropped off our luggage and then we went to eat, on our return 1 hour after checkin, we found more than 20 cockroaches everywhere in the room (on the bed on the pillows and even on top of our suitcases 🤮). We went down to see reception, they offered to change rooms and the same subject, as soon as we opened the door we saw cockroaches running around on the floor and hiding under the bed. When we asked for a clean room without cockroaches they simply told us “We cannot guarantee you a room without cockroaches”. So I called Trip.com to resolve the matter but the hotel refused to cancel my reservation on the pretext that I had exceeded 6 a.m. when it had not even passed 2 hours after check-in and so I had to pay for another hotel to spend the night at €90.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience. We sincerely apologize for any inconvenience you encountered during your stay at our hotel. We take guest feedback seriously and are genuinely sorry that we fell short of your expectations.We understand the presence of cockroaches is unacceptable, and we deeply regret the discomfort you experienced. We have investigated the matter and are taking immediate steps to address the pest issue and ensure a thorough cleaning of affected areas.Regarding your request for a refund, we regret any miscommunication that may have occurred. Our policy is to provide the best possible service to our guests, and we apologize if this was not conveyed appropriately. We strive to address concerns promptly and will be reviewing our procedures to prevent similar situations in the future.We value your feedback, and we appreciate your understanding as we work to improve our services. If there's anything further we can do to make amends, please don't hesitate to reach out to our customer service team directly.Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.Sincerely,
Anonymous User
Family Room
Stayed in Jan 2024
Family
5 review
2.0/10
Posted on Feb 20, 2024
Poor service, poor hygiene, and the location is far away I booked a drop-off for the next morning and paid the money. When I got up early and went downstairs, the front desk actually told me that there was no rush and that I could just follow the group of people who would arrive half an hour later. He didn't admit that I forgot to book at all. He kept saying that he was very experienced and that it would be okay to leave half an hour late. Finally, I looked at the reservation form at my strong request. Our names were not on the back of the order, which meant that we couldn't even get on the bus after waiting for half an hour. In the end, I asked them to call a taxi for help. The price was three times more expensive. The price was negotiated over the phone. The front desk was too problematic. And it took many twists and turns to ask for a refund of the previous fees. When I checked in, the waiter was also cold-faced. The guy who took the luggage would not leave without a tip, so he just stood in the room.
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momotao
Family Room
Stayed in Dec 2023
Family
6 review
10.0/10
Outstanding
Posted on Jan 25, 2024
The hotel is very clean and very close to the beach. It is considered to be a three-star hotel in China. I chose a family room that included three breakfasts. The breakfast was so-so and it cost 30 knives to buy it alone. There is a Chinese restaurant on the first floor, offering local Chinese food.
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