Ivy Green Inn

I booked for one night, sent a message with my arrival time, pointing out that I would be late because of road closures. Got a message saying that check-in is till 10 pm. Despite the delays caused by road closures, I managed to arrive before 10 pm. A nice gentleman helped me check in. The room was basic but warm enough and after 6 hours on the road, I was too tired. I went to bed and woke up early the next morning. I went to the town, did a couple of things and came back at 10:15 planning to take a shower and change my clothes and leave at check out time at 11 am. To my horror, I was met by a lady who told me that they have another guest coming so she packed my things and put my luggage in the living area and cleaned the room. I could not believe what I am hearing. I looked at my watch it was 10:20. I was not in the mood for an argument so I decided to forget about it and not let this spoil my day. I went to the living area made myself a coffee and sat trying to relax. At 10:45 the same lady walks into the living area to tell me that I can only stay for 15 minutes and I have to leave at 11. I could not let the situation pass, this was too much. I told the lady that I paid till 11 to be in my room not in the living area and that she had no right of entering my room and packing my luggage. To my horror, her excuse is that the other guest is arriving and she needs to clean the room. I told her that this is his problem. The check-in time is 2 pm, there is plenty of time to clean the room from 11 till 2 pm. If the other guest arrives early then he has to wait. She still repeated the same excuse telling me the other guest is arriving early. I asked her what if the guest arrives at 4 am would she have thrown me out of bed !!!! She just would not understand what I am saying. She just kept saying she had to clean the room. She had no clue about how to handle guests or talk to them. She offered no apologies or any attempts to be at least courteous. I have been travelling and staying in many places in many countries, I have never met anyone who has such a lack of manners in any hospitality establishments I have visited. This is a place I would not be in again or recommend. They should not be in the hospitality business at all. Terrible experience.