Arsma Hotel

Arsma Hotel Reviews

Arsma Hotel

No.68 Bo'ai Street, Hualien City, Hualien, Taiwan, 970, ChinaSee Hotel Details
Arsma Hotel
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1 night

Guest Reviews

8.9/10
Very Good
73 review
Verified reviews
Location9.4
Amenities8.4
Service8.9
Cleanliness9.0
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All reviews(73)
Positive reviews(70)
Reviews with photos/video(26)
Friendly host(24)
Near shopping area(22)
Convenient for shopping(20)
Delicious breakfast(15)
Large rooms(6)
Excellent afternoon tea(5)
Perfect for kids(4)
Nice sea view(4)
Negative reviews(3)
GallegosDaniel
Ocean View Standard Double Room
Stayed in Oct 2023
Business traveler
1 review
10/10
Outstanding
Posted on Nov 30, 2023
The breakfast buffet was loaded with choices. I stayed there long enough to finally decide on my favorite breakfast, I thought. It wasn't too long before I changed things up again was never disappointed. Yes, the service and rooms were great too! Yes, this is my go to place when I'm in town again.
Response from Property: Dear Customer,Thank you for choosing our Arsma Hotel for your stay in Hualien this time.Your encouragement and compliments are greatly appreciated. It is always our goal to provide for you a memorable stay and services. We sincerely look forwards to serving you again in the near future.Sincerely Yours,Management TeamArsma Hotel
Guest User
Standard Triple Room
Stayed in Sep 2023
Business traveler
6 review
7.5/10
Posted on Dec 30, 2023
It provides the best and most choices for the price it charges
Response from Property: Dear Customer, Thank you for choosing our Arsma Hotel for your stay in Hualien this time. Your encouragement and compliments are greatly appreciated. It is always our goal to provide for you a memorable stay and services. We sincerely look forwards to serving you again in the near future. Sincerely Yours, Management Team Arsma Hotel
ArcaneZX
Deluxe Triple Room
Stayed in Mar 2023
Family
11 review
8.5/10
Very Good
Posted on Apr 17, 2023
Hotel location is great, rooms are good sized and decent.
Response from Property: Dear Customer,Thank you for choosing our Arsma Hotel for your stay in Hualien this time.Your encouragement and compliments are greatly appreciated. It is always our goal to provide for you a memorable stay and services. We sincerely look forwards to serving you again in the near future.Sincerely Yours,Management TeamArsma Hotel
Anonymous User
Classic Quadruple Room with Shower Room
Stayed in Nov 2022
Family
14 review
8.0/10
Very Good
Posted on Dec 23, 2022
Good location.
Response from Property: Hello, dear guest: Thank you for choosing Asmalijing Hotel as your choice of accommodation during your journey. Your encouragement and praise are our motivation and goal to advance towards high-quality service. Sincerely look forward to having the opportunity again in the near future Thank you for serving you, the service team of Asmali King Hotel
HUANG
Standard Twin Room
Stayed in Jun 2025
Family
1 review
9.0/10
Great
Posted on Jul 20, 2025
The lobby staff was friendly, and the (older) staff at the breakfast room on the second floor were enthusiastic and helpful! The children's playroom on the second floor didn't seem to be cleaned regularly. The trash I saw after checking in was still there the next morning...
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Response from Property: Dear guest, thank you for choosing Arsma Hotel as your preferred accommodation choice during your trip. We will record your comments and suggestions and use them as a basis for improvement. We look forward to serving you again in the future. Thank you! Sincerely, the Arsma Hotel service team.
L.f_
Ocean View Standard Double Room
Stayed in Jan 2025
Family
5 review
8.0/10
Very Good
Posted on Mar 18, 2025
The room is very spacious, the overall comfort is good, the location is easy to find, and it is very suitable for family travel. The sea view room can indeed see the sea, but it is a pity that only a small corner of it is visible.
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Response from Property: Dear guest, thank you for taking the time to provide comments. We are glad that you had a wonderful journey here. We look forward to your visit again. We will provide you with the most sincere service and let you experience a different and wonderful stay again. Best wishes to you, The service team of Asmali View Hotel
QyQoo
Classic Quadruple Room with Shower Room
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Feb 8, 2025
Although we didn’t know until 17:00 until we arrived at the scene, the experience of the parking lot being completely dark was a first for me. Afternoon tea is provided on site; a midnight snack soup or sweet soup for one person is also provided Pool table can be added. Only one table is too few.
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Response from Property: Dear guest, thank you for choosing to stay at Asma Hotel. All the hotel staff feel honored to serve you. We have received your feedback and thank you for taking the time to fill it out. Regarding the power outage and the free billiard table you mentioned in your comment, we were unable to inform Taipower of the power outage in time as we did not have your contact information. We would like to express our deepest apologies for the inconvenience caused. The billiard table will also be one of the key projects for improving our in-house facilities. Thank you very much for your suggestions. Every guest's feedback is the driving force for our progress. Asma Hotel will continue to work hard to provide a more complete and comfortable accommodation environment and service quality to ensure that every guest can have a pleasant and comfortable accommodation experience. If you have any other suggestions or questions about the hotel, please feel free to let us know. We sincerely look forward to your stay again. Thank you. Good day from Asma Hotel
Guest User
Standard Double Room
Stayed in Jun 2025
Solo traveler
27 review
10/10
Outstanding
Posted on Jul 20, 2025
Service: The staff were very welcoming and offered free afternoon tea and late-night snacks, but unfortunately, I didn't get to experience them due to health reasons. Facilities: The room was spacious and well-equipped. Cleanliness: Clean and tidy, with prompt housekeeping.
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Response from Property: Dear guests, thank you very much for choosing Asma Hotel for your holiday. Your approval is a great encouragement to us. Making your trip comfortable is the goal of all our staff. We will continue to work hard to provide you with a wonderful accommodation experience. We look forward to serving you again in the future. We sincerely invite you to like and follow our official fan page. We will occasionally offer special accommodation discounts. Sincerely, Asma Hotel Service Team
YU HSIN
Standard Double Room
Stayed in May 2025
Family
3 review
9.0/10
Great
Posted on Jul 7, 2025
The location is great, very close to the night market. The whole environment is very clean and comfortable. The breakfast is hearty. The only downside is that the staff forgot to key in the car number into the gate machine during check-in, causing us to be stuck at the entrance for a while.
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Response from Property: Dear guest, thank you for your positive review of our hotel. We are so happy that you had such a wonderful stay. Our location near Dongdaemun Night Market is a real plus. We are also close to many local specialties like Baoxinfenyuan (a type of rice dumpling) and Gongzheng Street buns. Furthermore, the North Coast Beach is only a 5-10 minute walk away. We look forward to welcoming you back to our hotel next time to discover a different Asma and to have more wonderful memories. Welcome to Asmali Grand Hotel.
Guest User
Arsma Suite
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Aug 2, 2025
The hotel staff is friendly and close to the night market.
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CHENCHUNCHAO
Arsma Suite
Stayed in Jun 2025
Family
29 review
9.0/10
Great
Posted on Jul 18, 2025
Convenient location and convenient transportation
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Response from Property: Dear guest, thank you for choosing Arsma Hotel as your preferred accommodation during your Hualien trip. We strive to provide guests with warm and attentive service, and we hope to ensure you have a memorable Hualien trip. Thank you very much for taking the time to share your experience. We look forward to providing even better service with improved hardware and software. We sincerely look forward to serving you again in the near future. Thank you! Sincerely, the Arsma Hotel team.
Guest User
Standard Double Room
Stayed in Feb 2024
Business traveler
58 review
10/10
Outstanding
Posted on Mar 22, 2024
The location is very close to the night market, and the breakfast has an old-fashioned taste There are also the famous Zheng Zheng Baozi, snacks are available in the evening (barley peanut soup or burdock and pork ribs soup), and afternoon tea includes small egg tarts, red bean soup, and ice cream. cp value is very high
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Response from Property: Hello dear guest: Thank you very much for choosing ASMA to spend your vacation. For us, it is a great encouragement to get your approval. Giving you a comfortable journey is the goal of all our staff. We will continue to work hard to give you a wonderful stay experience. We look forward to having the opportunity to serve you again in the future. We sincerely invite you to join the official website fan page, like and follow us. We will provide different accommodation project discounts from time to time. Sincerely, the service team of Asmari View Hotel
Guest User
Standard Triple Room
Stayed in Dec 2023
Family
11 review
10/10
Outstanding
Posted on Jan 31, 2024
The hotel is located in the center of the urban area and is very close to the night market. The front desk staff is enthusiastic about service. The hotel also sent supper, ribs of pork ribs, beef soup and peanut soup, and the taste is very good.
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Response from Property: Dear distinguished guest, thank you for choosing Arsmaline Hotel as your accommodation choice during your trip. Your encouragement and praise are our motivation and goal to move forward towards quality service. We sincerely hope to have the opportunity to serve you again in the near future. Thank you Arsmaline Hotel service team. Sincerely,
Vivian8304
Standard Family Room
Stayed in Nov 2023
Family
13 review
9.5/10
Amazing
Posted on Dec 31, 2023
The hotel is worth recommending. The room is very clean and has a smart toilet and bathtub. The hotel is in an excellent location. It is a five-minute walk from the shopping area and the Dongdaemun Night Market is also very close. There are many varieties of breakfast with many choices. The only drawback is that the windows cannot be opened. Dry and a bit stuffy.
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Response from Property: 親愛的貴賓您好: 感謝您的肯定與回饋,我們都希望每位住宿貴賓皆能感到放鬆渡假的心情及體驗。很高興您對於人員服務品質感到滿意,我們也將持續精進服務品質及客房品質維護~希望未來每次迎接您的到來,都能讓您看到更進步的阿思瑪麗景,留下美好的度假回憶!同時您的鼓勵更是讓我們再進步的原動力,而不負您對我們的期望,也希望很快的能夠再次為您服務!! 期待下次與您們再見面~ 阿思瑪麗景大飯店服務團隊 敬上
Guest User
Ocean View Standard Double Room
Stayed in Nov 2023
Family
1 review
9.0/10
Great
Posted on Dec 31, 2023
I booked three rooms, and the check-in process at the counter was very fast, no need to wait. Stayed in a sea view room. The room is on the 9th floor and can see the sea. It is very comfortable. On the night of check-in, there is a coupon that can be exchanged for a late-night snack. I chose a sweet soup and a salty soup, both of which were delicious! The exchange staff were also very polite. The breakfast has many items and is delicious. There is a children's game room, and there are also some recreational activities (such as wine bottle sets, balancing pinball tables...) which are very good Good location, just walking distance to Dongdaemun Night Market
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Response from Property: 親愛的貴賓您好: 感謝您的肯定與回饋,我們都希望每位住宿貴賓皆能感到放鬆渡假的心情及體驗。很高興您對於人員服務品質感到滿意,我們也將持續精進服務品質及客房品質維護~希望未來每次迎接您的到來,都能讓您看到更進步的阿思瑪麗景,留下美好的度假回憶!同時您的鼓勵更是讓我們再進步的原動力,而不負您對我們的期望,也希望很快的能夠再次為您服務!! 期待下次與您們再見面~ 阿思瑪麗景大飯店服務團隊 敬上