InterContinental Hua Hin Resort, an IHG Hotel

The package of Ctrip Group is very cost-effective. The hotel environment and service are very good. The breakfast is very rich and the room is large. It is very suitable for family travel and we spent a wonderful holiday in Hua Hin.

1. The first impression of the front desk is OK, but the strange thing about this hotel is that when you need to contact the front desk, the other party's first reaction is to refuse, but when I questioned it, many parties went to solve it again, as if it was a little reluctant. For a five-star hotel at this price, the front desk service is not appropriate. 2. The hotel room is quite large, but the facilities are a bit old, especially the key bathtub, which looks old and not very clean, and there are hair residues. 3. The hotel provides free activities, the duration is written as 45 minutes, but it is basically done in 10 minutes or 15 minutes, which seems a bit perfunctory, especially when we went to the children's club to play handicrafts, it felt even more perfunctory 4. The hotel's swimming pool is purely designed and not very good to swim 5. The breakfast has local characteristics, but the dining area is not big and there are more people. Although it is until 10:30, it is also quite tense. I think as a resort hotel, it can be extended to 11:00. 6. The hotel's kids club is very small and closes at 6 o'clock. Families with children value children's experience, but such a small children's space is under construction for half a day. If the construction is to be done, can't it be done after 6 o'clock? Why does it take up the guests' experience time? Especially on rainy days, you can't go outside. The hotel's approach is too unprofessional.

Great hotel, but located in 2 buildings. One across the road. So better to check.

It has its own swimming pool and beach. The children had a lot of fun. It is suitable for lying down. The hotel breakfast is also good. There are many spa shops nearby.

The room is beautiful, the atmosphere is good, very private, it feels like being at home. All the staff are lovely. Breakfast has a variety of menus. If you want to find something to eat or go for a walk, you can walk to connect to Blueport Mall. The only downside is that there is not much parking downstairs. But overall, I like it.

Pros: The breakfast is delicious, and the drinks are different every day. The bed is the most comfortable among all the InterContinental hotels I have stayed in. It also has a unique Thai flavor. It is very close to the mall and the beach. The restaurant staff is quite enthusiastic. Cons: The service staff in the hotel pool area are quite cold, and they did not take the initiative to lay towels on the sofas and lounge chairs. There are not enough clean towels near the stairs near the beach. You have to go to the pool bathroom to get clean towels. I hope the hotel can improve the overall service level of the pool service.