No.75, Shengjyun Rd., North Dist., Hsinchu City 30058, Taiwan (R.O.C.), North District, Hsinchu, Taiwan, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Crystal Motel Guest Reviews
3.9/5
Good
32 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.8
Service4.0
Cleanliness3.9
Filter by:
Sort by:
All reviews(32)
Positive reviews(25)
Reviews with photos/video(9)
Friendly owner(8)
Negative reviews(2)
詩語
Double Room
Stayed in Oct 2022
Business travelers
56 review
5.0/5
Outstanding
Posted on Oct 29, 2022
Good good good good good good good good good good good good good good good good good good
Jiaju
Double Room
Stayed in Sep 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Sep 24, 2024
Good hygiene! The location is conveniently close to the fishing port. You can go shopping at the fishing port when you have time. The service staff are very friendly and welcoming, making you feel at home. The facilities are very new.
Original TextTranslated by Google
ChiaFeng
Double Room
Stayed in Nov 2024
Couples
1 review
4.0/5
Very Good
Posted on Nov 15, 2024
Overall, the CP value is very good. Even if we arrived early, we were allowed to check in early.
A very good stay
Original TextTranslated by Google
鍵盤素人
Double Room
Stayed in Oct 2024
Booked for others
4 review
4.0/5
Very Good
Posted on Nov 27, 2024
The location for participating in the bicycle race is convenient, right next to Nanliao Fishing Port. Almost the entire hotel is booked by cyclists, and you can reach the competition venue by riding. However, the hotel can only be checked in at night. If you simply want to visit Nanliao Fishing Port and stay overnight, it is recommended.
Original TextTranslated by Google
Guest User
Double Room
Stayed in Oct 2024
Family
3 review
1.2/5
Posted on Oct 20, 2024
After arriving at the scene, I discovered that it was a Motel. I highly doubted that it was a three-star hotel.
The smell of smoke in the room was unbelievable. Even though I specifically chose a non-smoking room, after complaining to the front desk, the front desk staff told me that the rooms were full that day and there was no way to change rooms. They asked me if I could go somewhere else to play first and they would help us apply ozone. Deodorize.
As a result, while waiting on the first floor, the front desk received a call from another guest asking about accommodation for the night, and the front desk actually informed him that there were still rooms.
Later, I asked the receptionist to change the room to a room that didn't smell so heavy, but there was still a smell of cigarette smoke. I felt like I was using my lungs to help them purify the air.
I also suspect that the air-conditioning systems in each room of this hotel are connected. If someone smokes in another room, second-hand smoke will spread to other rooms through the air-conditioner, because the smell of smoke will become stronger and stronger as you sleep at night.
A very bad experience. I would not recommend this hotel to non-smoking guests, guests who are sensitive to smells, or families with children.
It makes no sense for a three-star hotel, and I highly doubt the objectivity of this rating.
Show More
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for taking the time to share your stay experience with us. Regarding the smell of cigarette smoke in the guest room, we are unable to provide you with a comfortable accommodation experience during your stay this time. On behalf of Crystal Hotel, we would like to express our deepest apologies to you! The hotel is a public place and is completely non-smoking. There are no smoking rooms in the hotel. Housekeeping staff will use air purifiers and ozone machines to purify the air in the room when guests check out. Everyone has different sensitivity to taste and different acceptance levels. We have no way of knowing what our guests are doing in the guest rooms, but we do use air purifiers and ozone machines to purify the air. It is found that the day of your check-in is a Saturday and the business room is already fully booked. Many travelers have booked rooms in advance. When you reported the room situation to the front desk, all other travelers had already checked in, so we cannot change the room for you. We are really sorry! Since the ozone machine is in use, direct inhalation may be harmful to health, so we bother you to go out for a walk so that we can have time to use the ozone machine to purify the air in the room for you. If there are vacancies, our hotel will change your room immediately! There are two types of rooms in our hotel, namely business rooms and independent garages and motor rooms. Regarding the fact that you mentioned that the front desk staff informed you that the room was full but informed other guests on the phone that there were vacancies, a check of the call record showed that the guest inquired after nine o'clock. If you stay in a motor home with an independent garage, advance booking is not available for the motor home. On-site or phone reservations are only open at 9pm on the day of check-in. We would like to sincerely apologize for making you feel bad! Hope to have another chance to serve you. Have a nice day!
Show More
Guest User
Double Room
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 6, 2024
This stay was a great experience. There is a large bathtub where you can take a bath together, and the bed and sofa are both large and comfortable. The most important thing is that the floor is carpeted which is a plus ❤️!
The breakfast counter will ask us to choose one first and hang it at our door the next morning, which is very considerate!
Original TextTranslated by Google
張大安
Double Room
Stayed in Jan 2024
Couples
2 review
3.7/5
Posted on Apr 7, 2024
What a great experience...quiet, comfortable, and satisfied with everything. I'll stay here again if I have the chance. The service staff are friendly and professional, and there is Nanliao Fishing Port nearby where you can take a walk and relax!
Original TextTranslated by Google
Guest User
Double Room
Stayed in May 2024
Couples
3 review
4.0/5
Very Good
Posted on May 5, 2024
Overall, it’s pretty good and can be added to your pocket list.
Original TextTranslated by Google
Guest User
Double Room
Stayed in Feb 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Feb 24, 2024
The attitude of the lady at the counter when checking in could be more friendly.
Original TextTranslated by Google
YING CHENG
Double Room
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 29, 2024
The location is very convenient. There are a lot of things to buy and eat.
Original TextTranslated by Google
Viola.yu
Double Room
Stayed in Aug 2023
Other
4 review
4.2/5
Very Good
Posted on Aug 14, 2023
Those who book online are not in the garage (so the waiter said)
If you book through the platform, please pay attention to whether you need to stay in a garage.
Business RV parking spaces are limited, early arrival and early parking
Original TextTranslated by Google
Zijun
Double Room
Stayed in Aug 2024
Couples
8 review
5.0/5
Outstanding
Posted on Aug 16, 2024
Friendly service.
Original TextTranslated by Google
STANLEY LOK YIN
Quadruple Room
Stayed in Nov 2023
Travel with friends
22 review
5.0/5
Outstanding
Posted on Nov 11, 2023
The service is very good and very kind

Original TextTranslated by Google
Guest User
Double Room
Stayed in Feb 2023
Family
1 review
2.0/5
Posted on Feb 7, 2023
If calculated in terms of CP value, the space is really spacious, nothing to say. The layout is that of a typical motel. You can only check in at six o'clock in the evening. I missed this beforehand and didn't know it was a motel. The hotel is a bit old, but the facilities are pretty good. Personally, I think the most concerning thing is the hygiene. As soon as you enter, you will be filled with a strong smell of smoke, which lingers even if you open the window. People who are afraid of the smell should really think twice before booking. My husband didn't care and complained about fleas at the hotel, so I was bitten by mosquitoes. It takes 15 minutes to drive to Miaokou. Anyway will not live again, the smell of smoke is unbearable.
Show More
Original TextTranslated by Google
Guest User
Double Room
Stayed in Jan 2023
Family
4 review
4.7/5
Amazing
Posted on Jan 26, 2023
The service staff at the counter are very patient, and the service attitude is also very good. When there is a problem with the room facilities, after reporting to the counter, they will send someone to deal with it immediately. When there is no way to solve the problem, they will actively help us change the room