Cusco Hotels with Hot Tub

We stayed at the Hilton Garden Inn in Cusco for 4 nights total - 3 before our Inca Trail trek with Alpaca Expeditions and 1 night after the trek. We arranged with HGI to store our large luggage while we were gone for the 5 day/4 night trek. Very simple process to do this and all our belongings were kept safe and sound and returned to us in good order. Overall the HGI was a good place to stay. It is is about a 15 minute walk from the Plaza de Armas, uphill all the way. We didn't mind so much since that helped get us ready for our trek. It's in a quiet area. The Plaza is quite busy and noisy, and was especially the night a political rally was being held. I was glad our hotel was not right on the plaza that night. Rooms were a nice size. Our first room was a king-size bed with a view of Cusco. The second room had a view of the courtyard. Both had hot showers, room safe, blow-dryer, and toiletries. One thing to note is that the hotel floors are reversed from the norm. You enter the lobby at street level and then go DOWN to floors 1,2,3, and 4. Ask for a room on Floor 2 or below. Floor 1 is right underneath the lobby and we were kept awake by the sounds of walking, chairs scraping, etc. until quite late at night after we returned for one night after the trek. The breakfast buffet was plentiful and offered quite a variety of choices. The main reason we give this HGI only 4 stars is for the laundry issue. After a week in Peru, we needed to do laundry when we arrived at HGI. Yes, there are laundry facilities in the hotel. However, you can't just put in a few soles, add your own soap, and wash a load. Noooo, they have it fixed so that you MUST purchase a packet of tokens, detergent, and softener from them for a whopping 52 soles!! That's outrageous and taking advantage of a ”captive audience.” Well, not these guests. We simply bagged up our laundry and dropped it off at one of the dozens of laundry shops on the street right around the corner. It cost us 36 soles AND we supported a local, family-run business. Win-win. And boo on HGI for boasting about laundry facilities they actually charge an arm and a leg to use.

Awesome experience! The overall daylighting of the hotel is very good, people will feel bright as soon as they enter the hotel! All the details are also in place, including toiletries, bedding, catering, and the environment are great! And we must praise Ctrip! The price of this hotel on Booking is much higher than Ctrip. We stayed for two nights, and the tax-included price on the booking went to more than 7,000. However, the price of Ctrip was more than 5,000 for two nights, and the Ctrip system also reminded that if you book one day and one day separately, the price can be more favorable. Finally, we booked two nights with more than 4,000 tax-included price.

The hotel is located 15 minutes walking distance away from the main square. It is quiet and peaceful but provides excellent approach to the historic city. The restaurant brought out an impressive breakfast every morning, and it even has a local artisan selling crafts and trinkets. The staff is extremely helpful and were able to book several taxi rides for us (all of which showed up at the right time) while we were there.

Thank you for all you have done during this difficult time. I will forever remember this wonderful staff and the hospitality. In a time where we needed to come together the most, the staff extended their arms and made us feel like family. Forever grateful. #YoMeQuedoEnCasa For future travelers: This hotel is affordable but doesn’t skimp on the amenities, the 360 Sky Bar is amazing and offers the best view of Cusco. It’s breathtaking! The staff is so wonderful. (Please treat them well!) They make you feel like family! Food is delicious and has a good mix of traditional Peruvian food with choices for everyone. The bar has excellent drinks. I suggest you try some traditional ones. The room is comfortable with hot water, and ample channel choices for all. The WiFi is the best that I had at any hotel in Peru. Overall. Excellent value for for money!

This is a beautiful building in a great location. The doormen and reception staff were very friendly and helpful. The room was spacious and clean with most amenities. I was however quite shocked to find paper cups in the room to drink tea from. I’ve never come across that before! I had to put one inside another so’s it didn’t bend when I picked it up. The bed was large and comfortable although it was quite noisy from very early in the morning as breakfast starts at 4.30. Breakfast was adequate although we found it hard to get orange juice. Papaya was the juice on offer . The bar and restaurant were very good. A great hotel in a great location to explore Cusco.

I was really hoping to leave this hotel a good review because I had higher expectations especially being that this is listed as a 4 star hotel but overall, I was left disappointed. My main disappointment and disgust comes from the fact that my husband and I got some weird body rashes after staying at this hotel which we had to seek medical attention for when we got back home. First let me start with the pros, Good location. For the most part staff was very nice, helpful, attentive and accommodating. Breakfast was included with our stay which was good and if you have an early morning tour, you can let the front desk know, and they’ll pack you a little snack bag to go. The hotel provided filtered water, and a welcome snack box of chocolates in our room which was nice. They also provided coca tea and leaves in the hotel and I even saw oxygen tanks for those who may need it that might be suffering from the altitude sickness. We enjoyed the pisco sour and ceviche making class (both were delicious) and we ordered a few drinks from the bar which were also good. We also enjoyed looking at Kiki, the alpaca. We had dinner our first night at the hotel which was ok. Now to the cons, for the time that we were there (early October) there is a water shortage going on in Cusco so the hotel informed us that we could not use any water from 11pm - 3am (not a big deal for us) but a few times during our stay outside of these hours they indicated when we tried to take a shower at night (around 8-9pm) before bed the water wasn’t running. Also, be aware that you can hear everything from the rooms, it is not insulated. Not sure if this is the case for most hotels in Cusco but something to note if you are a very light sleeper. We could hear every sound, from people’s conversation, arguments, dogs barking outside, everyone that was passing by and every footsteps past our room while we were asleep at all random hours of the night into the morning. Now to the MAJOR con that was the MAIN reason this review only 2 stars, after the first night or two when I was sleeping in the bed, the back of my left leg was itching me and my husband noticed some sort of weird rash on his finger. Shortly, after when we got home, we noticed a few more rashes on our bodies (all of which looked like exactly the same rash that happened on the back of my left leg that was itching me after sleeping in the bed). My husband got triple the amount of rashes then I did, so concerned we went to a Doctor not knowing what these weird rashes could be from and the doctor informed us that this was a rash that was likely caused by the sheets we were sleeping on and had to prescribe an ointment and pill for us to take so it could go away but told us to stay on top of it to make sure it doesn’t get worse otherwise we’ll have to go back to seek further treatment (hopefully that isn’t the case). To end the review, overall the cons outweigh the pros. I can’t say I would not stay at this hotel ever again or re

I stayed here for just three nights with my husband and two sons before we moved on to meet up with extended family. We would definitely stay here again. The staff was very friendly, the rooms were clean, the breakfast was wonderful. Located very close to the main square.

The hosts José & his son Johan are great! They are both very welcoming and helpful when it comes directions, information, leaving luggage before check-in and after check-out. Our room was very clean and the bed was very comfortable. We had plenty of warm blankets and a heater. José cooks a great omelette and will offer you fresh juices and a delicious fruit salad. Under 10 min walk to plaza d’Armas. We would definitely stay here again! Mario & Chantal from Canada