DoubleTree Resort by Hilton Myrtle Beach Oceanfront

The location near the beach is excellent and convenient. Guests appreciate the easy access and proximity. The rooms are comfortable, clean, and spacious, ensuring a pleasant stay.

This rating is based solely on the property and not the staff at DoubleTree, the staff as always with Hilton, was excellent. The DoubleTree property, if not familiar with the area, is part of the old Springmaid Beach Resort, which is a very old resort. Hilton has renovated the rooms but they are still not up to the standard of Hilton hotels. The building is so old there isn’t much they can do about some things. The layout is wonky, you will not check in at the hotel itself but at a separate building between The Ellie and DoubleTree. The elevators take you to the parking garages which is not the most convenient way to get around. We battled with closing the door to our room as did other patrons. As well as the bathroom door not closing correctly or the balcony door, as I said, the property is old and renovation can only do so much. The bathrooms are extremely tiny and the sink area is actually in the room itself and not the bathroom which can make for an inconvenience when it comes to getting ready to go out or for bed. The pool area at the DoubleTree has basically been forgotten about. The lazy river is slow so that you almost have to propel yourself around the river. The indoor/outdoor pool was “murky”, the water did not look clean at all, and the kiddie pool sad to say the least. If you want to enjoy the amenities then go over to the pool area at The Ellie, it is a shared property and you have access to that area as well. It is the only saving grace of the resort, besides the beachfront which is not crowded and is quite pleasant and very large to enjoy. The parking garage and the grounds of the DoubleTree were dirty and trash was present in the parking areas and at the pool area of the DoubleTree, the grounds at The Ellie seemed to be well kept. The best thing that the Hilton can do is to tear down the DoubleTree and rebuild. The property is immense and has the potential to be a true Hilton experience. There is an immense grass courtyard that has amazing potential that has to be realized. With all that said, will we stay at this particular hotel again? No. But we will always stay at a Hilton hotel.

This place should be condemned The toilets in the womens room in the reception area were all clogged when we were checking out. And.. 1) The room that we were assigned was very difficult to get to with our luggage, (room 108) was far from the restaurant and the other amenities. I had to carry all the luggage myself until I could finally find a cart. 2) luggage carts: when I finally found carts, the luggage carts were old and warped. There is dirty carpeting material on the bottom of the carts. The top of the carts were sticky and we didn't want to put any of our belongings on the carts. 3) the parking is confusing and there are people smoking in the parking garage. 4) there were large cockroaches in the hallway. I reached out to the front desk on the app and it wasn’t really dealt with property. 5) The lazy river and pool at DoubleTree are outdated and dirty. It’s dark and seems unsafe for kids. There is moldy areas around the chalking and it's smelly and gross. The bugs are so invasive. 6) In our room (108), the counter top at the sink is leaking and the water is getting all over the clothes and the floor in the room since the sink is in the bed area of the room 7) The pathways from the Doubletree to the registration and restaurant are through parking areas and car thoroughfares. Seems very unsafe for pedestrians. 8) The hotel room walls are so thin that I could hear babies and kids through the walls. 9) The bathtub is high from all the chalking and mending and the ceiling is low in the rooms. 10) there is one bottle of water in the room 11) the floors are so dirty throughout the property FWIW - the cleaning service seems understaffed, they need more support -the food is good and the service is excellent at the restaurant -the location is precious. The state should just claim eminent domain and make this part of the state park nearby. This property management doesn’t deserve this location. They don’t take care of the precious gifts that they have been given