Hotels in Wan Chai and Causeway Bay, Hong Kong

This hotel is part of the Empire chain, situated just beside another hotel from the same chain. It feels like a typical 4-5 star hotel, which is super. The bed came with soft and hard pillows, the bed was super comfortable, the toilet was big and clean. Honestly, no qualms about the room and physical aspects of the hotel. The stay also came with a free afternoon tea which was a buffet, which is really nice, and also lounge access on the 30th floor (both of which are in the sister hotel next door). What I found kind of annoying though was that despite the free amenities above, the hotel does not give any bottled water nor shaving kits or any amenities in the name of going green. I mean sure, I’m an advocate for going green, but surely everyone still needs to drink water, no? Maybe provide a reusable bottle and a water dispenser somewhere, that might be better than not providing any water at all. To their credit though, they do have a vending machine on the ground floor that serves drinks and amenities at a price.

1st impression when arrived at the hotel was, it's a busy hotel in a busy district of Wan Chai. It's a bit dated, but renovation is taking place as I stay. Breakfast in the morning has plenty of choices, The dining room is massive. Afternoon tea starts at 3-7, which was more than enough of time . But the selection of food was another matter. From promotional video, there were more variations, like egg tart, tea cakes, and at the lounge, there're no cocktails as expected nor spirits drinks . Not even basic G&T , whisky sour. Only soft drinks ,tea, coffee, and choice of red and white wine. There's no staff in the lounge to facilitate guess needs .I have to check with the staff at the front desk to realise that changes had taken place in the past year. That's a big disappointment as I paid the extra to use the facilities and benefits which happened to end without notice nor compensation. Room is spacious and clear view ,partly Seaview. Plenty room for 1 person, and the air con was working perfectly until last night-my last night in staying. Around 03:20 ,I was getting up to go to the bathroom. Just then, I felt the slippers were getting wet. When checked ,realise that there's water leaking from the ceiling. I rang the housekeeper to report the incident. Maintenance staff arrived and fixed the leakage within a space of time, app.an hour. Overall, it's an experience. I wish they looked into my suggestions, and maybe I'll be back to check it out.

Outstanding as always, will continue to be my choice when I’m in Hong Kong! Check out the gym! It’s the best I’ve seen in a hotel!

Location: Conveniently situated near the MTR, making it easy to find and access. The hotel is located in a lively nightlife district, surrounded by many bars and restaurants. While this offers plenty of entertainment and dining options, it can become quite noisy on weekends and holidays. Room: Clean and well-maintained, equipped with all the essential amenities. The Wi-Fi connection was reliable enough for general use. Facilities: Unfortunately, the pool is closed, which might be disappointing for guests hoping to enjoy this amenity during their stay.

A good hotel and the staff are very nice too, but there shouldnt be smoking in the rooms. The windows are sealed shut, as its a tall building, so once cigarette smoke gets into the air con system it will circulate to other rooms. Even a small amount is enough to wake me. They need to make the no smoking policy clearer. Its a problem in China. Otherwise a good stay though.

Hotel room is clean and big enough to open up 2 big luggage. Toiletries are provided. There is a lounge with water dispenser and coffee machine. You can have cup noodles at the lounge. There are complimentary bread and basic spread every morning 7am-10am. The aircon is centrally controlled so you cannot adjust when it's too cold at night. The location is about 8mins walk from A5 exit and need to jaywalk a little unless you don't mind walking a little more to use the 2 traffic lights. Tram is 2 mins away from hotel so you can take it to Causeway Bay and Tin Hau. Plenty of famous food places within walking distance like Joy Hing, Kam's Roast, Lung Dim Sum, Bill Kee Wanton Mee, Bakehouse.

The hotel and location were great for nearby shopping with a toddler, but the front-of-house staff were not so friendly. I'm an IHG member, which was part of my decision to stay at the Crowne Plaza, but I was surprised to discover my points would not be awarded to my IHG membership because I didn't book directly with the hotel. The breakfast food quality and service were good, but the restaurant room was too narrow and not easy to walk around during the peak breakfast time.

I must say, it exceeded all my expectations! From the moment I arrived, the staff greeted me with warmth and professionalism, making me feel right at home. The room was immaculate, with modern amenities and comfortable furnishings that made for a truly relaxing stay. The hotel's facilities were top-notch - from the beautiful swimming pool to the well-equipped gym, I was never short of things to do. The on-site restaurant offered a delectable array of dishes, each one expertly prepared and bursting with flavor. What truly set Lanson Place Causeway Bay apart, however, was the exceptional service. The staff (front desk, bell service, call centre, housekeeping, F&B, etc) went above and beyond to ensure my stay was perfect, attending to every need with a smile and genuine care. I felt truly pampered and can't wait to return to this wonderful hotel. If you're looking for a luxurious and unforgettable stay, look no further than Lanson Place.

Was noisy due to the noise from outside. The view was bad (somewhere in the back of the hotel). We arrived in my husband birthday and asked them to arrange the room in a celebration mood or whatever is possible and they didn’t manage neither to let a card with a “happy birthday-day”. I was super said. Also we asked for transfer to hotel. They didn’t mention that is not free of charge and the schedule started at 7 which for us was not that good. Anyway we payed 220 local money and they left at 6.50 and manage to arrive in 40 min so was good.

Great hotel, great view, little bit difficult to get, not all taxi drivers know how to get there. Also you should use 2 Lifts to get to your room, for me wasn’t big problem. In general I like this hotel. Just 5 min walk from Wan Chai.