No.8 Pak Hok Ting Street, Sha Tin District, Hong Kong, ChinaView Hotel Details
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Royal Park Hotel Guest Reviews
4.6/5
Great
4304 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.5
Cleanliness4.7
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All reviews(4304)
Positive reviews(4205)
Reviews with photos/video(840)
Easy to get around(603)
Convenient for shopping(506)
Large rooms(301)
Close to metro(137)
Many dining options(134)
Friendly front desk staff(86)
Stayed multiple times(78)
Negative reviews(99)
Guest User
Newly Renovated Grand Double Double Room
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 2, 2024
a very nice 5 star hotel near the mtr. it is directly linked to a shopping mall as well
Response from Property: Thank you so much for spending the time in writing for such wonderful reviews. We are delighted to hear that you have enjoyed your recent stay at the Royal Park Hotel!Leo Lai β Hotel Manager Royal Park Hotel
Guest User
Newly Renovated Standard Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Staffs are friendly. Clean facilities. Convenient location.
EvaQFR
Newly Renovated Standard Room
Stayed in Jul 2024
Family
175 review
4.0/5
Very Good
Posted on Jul 2, 2024
The front staff were nice enough to give me a free upgrade to a room with river view. Room is spacious for travellers without big baggages. π¨ is just next to Sha Tin π station and big shopping malls . recommend for a short stay when travelling in HK
Response from Property: Thank you so much for spending the time in writing for such wonderful reviews. We are delighted to hear that you have enjoyed your recent stay at the Royal Park Hotel!Leo Lai β Hotel Manager Royal Park Hotel
Guest User
Newly Renovated Standard Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 1, 2024
New hotel room, nice view. Love the clean toilet and bedroom. Swimming pool half indoor, half outdoor, quite relaxing...
Response from Property: Thank you so much for spending the time in writing for such wonderful reviews. We are delighted to hear that you have enjoyed your recent stay at the Royal Park Hotel!Leo Lai β Hotel Manager Royal Park Hotel
Anonymous User
Newly Renovated Grand Double Double Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Recently renovated hotel. My family were surprised that the how clean and comfortable this hotel offered on our last minute booking. Beds are very comfortable. Perfect for young family The location is perfect for us as there were buses that go into Shenzhen around the area for next day travel up to Shenzhen .
Response from Property: Thank you so much for spending the time in writing for such wonderful reviews. We are delighted to hear that you have enjoyed your recent stay at the Royal Park Hotel!Leo Lai β Hotel Manager Royal Park Hotel
Yuk Sze
Newly Renovated Standard Double Bed Room
Stayed in May 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on May 29, 2024
Front desk staff not knowing the pool opens at 7am to 10pm n told me 10am to 10pm. The house keeping staff told me no bottle water at room if need water got to boil tap water, but actually each floor had water machine to get water. Staffs not well trained at all.
Response from Property: Thank you for the review sharing your experience. Your comments will be shared with the relevant departments for review and improvement. We look forward to welcoming you back for another stay very soon. Leo Lai Hotel Manager Royal Park Hotel
Guest User
Newly Renovated Grand Double Double Room
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Nov 14, 2024
Excellent service, οΏΌgo beyond to help us, thatβs why come back numerous times over many years.
Great service.
Guest User
Newly Renovated Standard Double Bed Room
Stayed in May 2024
Business travelers
72 review
4.5/5
Great
Posted on May 19, 2024
Good location. Close to New Town Plaza with plenty of restaurants and shops for visiting. New decoration room is comfortable. Will cone again
Response from Property: Thank you so much for spending the time in writing for such wonderful reviews. We are delighted to hear that you have enjoyed your recent stay at the Royal Park Hotel! Leo Lai β Hotel Manager Royal Park Hotel
Ka Hung
Newly Renovated Standard Double Bed Room
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Fast and efficient service, the room is clean, even the slippers come in two different colors, which is great.
Response from Property: Thank you so much for spending the time in writing for such wonderful reviews. We are delighted to hear that you have enjoyed your recent stay at the Royal Park Hotel! Leo Lai β Hotel Manager Royal Park Hotel
Guest User
Newly Renovated Superior Room
Stayed in Oct 2024
Business travelers
2 review
3.0/5
Posted on Oct 18, 2024
I stayed at this hotel several times during the past years. While the room is tiny, which is typical to a standard hotel, it does not quite match the 5-star rating for Royal Park. The room is not quite clean. The windows are particularly dirty. Guests have to use the water dispenser located at each floor for drinking water. Room decoration is of low standard. The furniture seems to come from IKEA.
Response from Property: Thank you for the review sharing your experience. We are regretted that to hear the unpleasant experience in your stay. Your comments will be shared with the relevant departments for review and improvement. We look forward to welcoming you back for another stay very soon. Leo Lai Hotel Manager Royal Park Hotel
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Newly Renovated Standard Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 17, 2024
Good location good service! Room rate is reasonable. There is a delicious buffet restaurant at 3rd floor
Response from Property: Thank you so much for spending the time in writing for such wonderful reviews. We are delighted to hear that you have enjoyed your recent stay at the Royal Park Hotel! Leo Lai β Hotel Manager Royal Park Hotel
Guest User
Newly Renovated Standard Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 1, 2024
Excellent service, very smiley staff. Arranged for my family in separate bookings to be on the same floor, just opposite each other.
Response from Property: Thank you so much for spending the time in writing for such wonderful reviews. We are delighted to hear that you have enjoyed your recent stay at the Royal Park Hotel!Leo Lai β Hotel Manager Royal Park Hotel
Tai Kwan Jeffrey
Newly Renovated Standard Room
Stayed in Mar 2024
Couples
10 review
4.5/5
Great
Posted on Mar 29, 2024
Very good location, room is spacious, we checked in late but still get a nice room.
Breakfast is ok, not as many choices as other 5 stars hotel, but is good.
Response from Property: Thank you so much for spending the time in writing for such wonderful reviews. We are delighted to hear that you have enjoyed your recent stay at the Royal Park Hotel! Leo Lai β Hotel Manager Royal Park Hotel
Smt-010
Newly Renovated Standard Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Great hotel. Recently renovated. Excellent location in a big mall and airport bus A41 stops nearby the hotel (Sha Tin Central B/T). Room size are good and excellent facilities. Gym and swimming pool.
Response from Property: Thank you so much for spending the time in writing for such wonderful reviews. We are delighted to hear that you have enjoyed your recent stay at the Royal Park Hotel!Leo Lai β Hotel Manager Royal Park Hotel
Guest User
Newly Renovated Standard Room
Stayed in Mar 2024
Family
4 review
4.7/5
Amazing
Posted on Mar 26, 2024
Staff are polite especially the house keeping worker. The lady at the cake shop is helpful.
Response from Property: Thank you so much for spending the time in writing for such wonderful reviews. We are delighted to hear that you have enjoyed your recent stay at the Royal Park Hotel!Leo Lai β Hotel Manager Royal Park Hotel