Room F 7/F Phoenix Apartments 70 Lee Garden Rd Causeway Bay, Wan Chai District, Hong Kong, ChinaSee Hotel Details
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1 night
Guest Reviews
7.2/10
41 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.4
Amenities6.9
Service7.2
Cleanliness7.3
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All reviews(41)
Positive reviews(32)
Reviews with photos/video(13)
Friendly staff(10)
Negative reviews(9)
Guest User
Queen Room
Stayed in May 2025
Couple
1 review
5.0/10
Posted on Jun 28, 2025
It is totally unsuitable to English speaking people as staff could not speak a word of English or read a word of English, the booking details were under the wrong hotel name, the hallway was congested with spare linen and rubbish, there was no clear way to register, The room was OK but very small but the bathroom fittings were a very, very poor standard and quality. Overall, I would rate this hotel a two out of 10.
Abdul Waheed HK
Queen Room
Stayed in May 2025
Couple
9 review
2.0/10
Posted on Jun 27, 2025
All pictures displayed are fake. That’s even not like a guesthouse. That’s a flat situated at 7/fl in a residential building, rooms are very congested and smallest I ever seen in my lifetime.
Truly
Waheed
Weemeng
Queen Room
Stayed in Mar 2025
Solo traveler
25 review
10/10
Outstanding
Posted on Apr 28, 2025
Simple and budget option, decently clean. On the smaller end but mostly meets any needs. The manager/owner is also kind and helpful.
Response from Property: Thanks for visiting! Thanks even more for taking the time to write a review! We are lucky to get your approval, and your experience is the driving force for our efforts. Thank you! I wish you a happy life and all your wishes come true!🌷🌷
Ericwyc
Queen Room
Stayed in Dec 2024
Traveling with friends
6 review
6.5/10
Posted on Feb 16, 2025
The bed is fit 2 person.
Have small table put sth.
Toilet can bath but we hvnt use coz too small.
But good value for the money.
Response from Property: Thanks for visiting! Thank you for taking the time to write a review, because the land is expensive in the center of Causeway Bay, and we are an economical family-style resort. Thank you! Have a happy life!
Guest User
Queen Room
Stayed in Mar 2025
Solo traveler
7 review
8.5/10
Very Good
Posted on Apr 12, 2025
High value for money.
Niccolo curti
Queen Room
Stayed in Apr 2023
Solo traveler
1 review
3.0/10
Posted on May 28, 2023
Mold and bugs everywhere in the room, toilet was leaking, bed was stained
Response from Property: Thank you for your evaluation, but these photos are not photos of the hotel's room. This tenant also requires a refund. Everyone gives fair evaluation
Guest User
Queen Room
Stayed in Oct 2023
Couple
24 review
8.0/10
Very Good
Posted on Dec 9, 2023
So good
Response from Property: Thank you for your comments and thank you for coming. I wish you a happy life.
leafroc
Queen Room
Stayed in Jan 2025
Business traveler
35 review
9.0/10
Great
Posted on Feb 16, 2025
Overall satisfactory. Good location, 5 minutes left from Causeway Bay MTR Exit A. The room is clean and tidy. The room is quiet, the curtains block light, and I slept well. The bathroom has hot water quickly, but there is no dry and wet separation, which affects hygiene to some extent. The washbasin is small and tucked into the corner. It would be better if it could be equipped with a pair of disposable slippers. The boss is very enthusiastic. The cost-effectiveness of the stay is very good, recommended.
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Response from Property: Thanks for visiting! Thank you for taking the time to write a review! Your stay experience has given us great motivation. Thank you 🙏🏻 I wish you a happy life in 2019, all your wishes come true, and everything goes well...🌷🌷
Guest User
Queen Room
Stayed in Feb 2025
Traveling with friends
120 review
10/10
Outstanding
Posted on Mar 31, 2025
Comfortable environment, clean place, convenient transportation, many shopping and restaurants
Original TextTranslated by Google
Response from Property: Thanks for visiting! Thanks for taking the time to write a review! Your stay experience is the driving force of our efforts! grateful! I wish you a happy life, may all your wishes come true, and everything goes well! 🌷🌷
Anonymous User
Queen Room
Stayed in May 2024
Business traveler
5 review
5.5/10
Posted on Jul 17, 2024
The front desk is open 24 hours a day, and there are people on duty with good attitude. Check-out can be delayed a little bit.
The location is very good in the core area! 
The room is very small, but the bathroom is independent. 
Original TextTranslated by Google
Response from Property: Thanks for visiting! Thank you very much for taking time out of your busy schedule to write a review! Because it is a budget family hotel, the room space is definitely inferior to that of a hotel, and because it is located in Causeway Bay (city center), it understands everything. Have a happy life! 🌷🌷
Zhumulangma
Queen Room
Stayed in Oct 2024
Solo traveler
8 review
9.5/10
Amazing
Posted on Nov 22, 2024
The house is small but has complete facilities. The price in Hong Kong is 426 yuan, 8 square meters, which is good. The boss is also very good and provides a lot of information.
Original TextTranslated by Google
Response from Property: Thanks for visiting! Thank you even more for taking the time out of your busy schedule to write us a review! Thank you⋯Thank you! I wish you a happy and energetic life🌷🌷
Guest User
Queen Room
Stayed in Oct 2024
Business traveler
136 review
8.0/10
Very Good
Posted on Nov 22, 2024
The room is very clean and sanitary, the service is warm and thoughtful, and the price-performance ratio is very high. You can stay and experience it.
Original TextTranslated by Google
Response from Property: Thanks for visiting and taking the time to write a review! I wish you a happy life and good luck! 🌷🌷
Guest User
Queen Room
Stayed in Feb 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Mar 20, 2024
It's clean and hygienic. The boss is so kind and enthusiastic. He introduces food and shopping. It's very good.
Original TextTranslated by Google
Response from Property: Thanks for visiting! Thanks even more for taking the time to write a review! Looking forward to your next visit🥰🌷
Chaimong
Standard Triple Room
Stayed in Nov 2024
Couple
3 review
2.0/10
Posted on Jan 21, 2025
The service is very bad and not considerate.
Original TextTranslated by Google
Response from Property: My sincerest apologies. terribly sorry! Maybe the language barrier between my sister at work and you caused the misunderstanding. We always maintain a customer-oriented service attitude. Please rest assured! My sincerest apologies to you. Maybe it's the language barrier between my working sister and you that leads to the misunderstanding. We always have a customer-oriented service attitude. Please rest sure!
Guest User
Queen Room
Stayed in Sep 2023
Other
1 review
2.0/10
Posted on Nov 1, 2023
There were yellow stains on one of the quilts. False information: The bed that was promised to be 1.5 meters wide turned out to be 1.2 meters wide. Two 1.5-meter-tall girls could not fit in it. The old-fashioned air conditioner needs to adjust the cooling level and air outlet speed by itself. One night It was not breathable, and it was hot and cold at times. We woke up in the middle of the night and adjusted the air conditioner four times before adjusting the temperature. The air conditioner made a whirring sound, which was so noisy that we couldn't sleep at all.
Original TextTranslated by Google
Response from Property: First of all, thank you for visiting! Thank you also for taking time out of your busy schedule to write a review! We are deeply sorry for the unpleasant experience this visit brought you! We have taken over the accommodation for three months and have carefully cleaned it every day. We never expected that it would cause you such unpleasantness. I am sorry! The rooms and bedding are disinfected and cleaned every day. I believe all customers who have visited have seen this. But when you find that the quilt is not what you expected, why not ask us to change it? The bed may be slightly different than a large bed, but both boys can sleep on it without any problem. As for the air conditioner, it is indeed a window unit (the old model you are referring to), and it is indeed necessary to schedule the number and cooling directly on the air conditioner. Maybe you are not comfortable with it, so you can ask us to adjust it for you. I also understand that young girls are a little embarrassed to express themselves, but you really shouldn’t be too modest in life! Just because you are our customer, our aim is to put customers first. Customers can report any needs to us and we will do our best to assist and improve. Finally, I wish you a happy life!