Hotel One Eighteen

Hotel One Eighteen Reviews

Hotel One Eighteen

No.118 Electric Road, Eastern District, Hong Kong, ChinaSee Hotel Details
Hotel One Eighteen
Hotel One EighteenHotel One EighteenHotel One Eighteen
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1 night

Guest Reviews

8.2/10
Very Good
381 review
Verified reviews
Location8.7
Amenities7.7
Service8.2
Cleanliness8.3
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All reviews(381)
Positive reviews(354)
Reviews with photos/video(63)
Easy to get around(57)
Convenient location(44)
Close to metro(31)
Friendly front desk staff(15)
Average sound insulation(11)
Perfect for business trips(9)
Would stay again(7)
Loved the view(4)
Negative reviews(27)
Guest User
Studio Room
Stayed in Apr 2025
Solo traveler
1 review
4.5/10
Posted on May 13, 2025
Bad smell from the bathroom sink, staff sent somebody 3 times, but didn't fix the problem, just put some room odorizer to cover the smells. Maybe a good service would have to change my room , as I have suggested but no answer. For those reasons I won't invite others travellers to book this hotel.
Response from Property: Dear Mr. Sancey,Thank you for sparing your time to share your feedback. We regretted to hear that you unsatisfied your stay with us. Thanks for bringing this issue to our concern, as we could strive to improving our services. We hope to have chance to serve you again in a not too distance future. Best regards,Spencer ChoiAssistant Front Office Manager
Sunit Chaijamras
Studio Room
Stayed in Jan 2025
Solo traveler
3 review
8.5/10
Very Good
Posted on Feb 26, 2025
I really like this hotel, which is why I chose to stay here for the second time. This time, I was upgraded to a better room than the one I originally booked, making my stay even more enjoyable.
antc
Studio Room
Stayed in Dec 2024
Solo traveler
4 review
9.0/10
Great
Posted on Jan 13, 2025
Excellent location, with huge variety of food around the area. Less than 5mins walk to the train station
Summer
Studio Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 5, 2025
Reception staff Ms Alice is very friendly. The environment is good as each floor has only 3 rooms. The room is consider spacious in HK. Very quiet and aircond is definitely cold enough!
Michell Wong
Studio Room
Stayed in Dec 2024
Family
13 review
6.5/10
Posted on Jan 14, 2025
Front desk isn’t reliable. I had a flower arrangement delivered to my room. But no one informed me & the flowers was sitting in the hotel lobby for one whole day.
n.raul
Studio Room
Stayed in Nov 2024
Business traveler
82 review
6.5/10
Posted on Dec 29, 2024
Following HK regulation no plastic tooth brush general available. This is ok, but to charge for the sometimes is not ok. Room is not very big and fan was running the whole night - no possibility to switch off the fan (only if you remove room card -but then no power for charging the phone). Friendly staff - was upgraded to exec. Room
Guest User
Studio Room
Stayed in May 2024
Traveling with friends
16 review
8.0/10
Very Good
Posted on Jun 24, 2024
The room is relatively small. Be aware that the amenities such as slippers, toothbrushes, and toothpaste are not provided for free, so you will need to bring your own. The sound insulation is average, and you can hear the sounds of the elevator and conversations outside the room. Aside from the convenient location and many restaurants nearby, the overall quality of the rooms is generally average.
Vic
Studio Room
Stayed in Mar 2025
Business traveler
32 review
8.5/10
Very Good
Posted on May 17, 2025
Location is convenient everything is ok price is reasonable
Clive Jury
Deluxe Room
Stayed in Oct 2024
Business traveler
1 review
9.5/10
Amazing
Posted on Dec 3, 2024
Been staying here a lot lately rooms are as normal in HK a little on the small side but they are comfortable clean and the shower is good with a decent flow and hot water. The location is good with all that you need in close walking distance.
Tarek Bakhos
Premier Room
Stayed in Nov 2024
Solo traveler
1 review
4.0/10
Posted on Jan 15, 2025
No breakfast No kitchen The arena not that nice and far from center I don’t like at all
Emily Rose L
Deluxe Room
Stayed in Oct 2024
Traveling with friends
36 review
9.5/10
Amazing
Posted on Jan 3, 2025
The room was clean and in a great location, close to transport and nice cafes and bakeries, as well as the harbor. It was a bit too small to be comfortably shared between friends however.
Anonymous User
Executive Room
Stayed in Apr 2025
Couple
4 review
9.0/10
Great
Posted on Jun 1, 2025
Good location. Overall good for 1 or two nights .
Guest User
Studio Room
Stayed in Mar 2025
Family
2 review
7.0/10
Posted on Apr 28, 2025
Was average final three days air conditioning on and off
gllg
Studio Room
Stayed in Nov 2024
Couple
5 review
10/10
Outstanding
Posted on Dec 5, 2024
Great location near causeway bay, lots of eateries at tin hau area. The room is nice and clean.
franciscoJGH
Studio Room
Stayed in Oct 2024
Couple
40 review
4.0/10
Posted on Nov 10, 2024
Sorry, but this hotel is not appropriate for foreigners. Too expensive for a bad service, not cleaning well and of course they don’t give you a small bottle of water (free) you need to pay it… the only good thing is the location but that is all.
Response from Property: Dear Mr. Garcia. Thank you for taking the time to share your rating of your recent stay. Following your rating we have noticed certain areas shortfall to meet your expectation. We welcome your feedback as we strive to make improvements to our overall level of service delivery to constantly meet guest expectations. We certainly take a note and would like to apologize that the service wasn't as per our usual standards during your stay. Hotel One Eighteen and team hope that we’ll have another chance to regain your trust in our services and looking forward to the pleasure of welcoming you again. Best regards, Mr. Ray Cheung. Assistant Front Office Manager