Homewood Suites by Hilton Holyoke-Springfield/North Reviews

Hotel was chosen for location as a middle point of a journey. Check in took a very long time because a pre authorised card was not processed before put arrival. We suspect this was the hotels reservation teams fault (as we work in hotel industry) however the lady who checked us in was very polite and helpful it was just an annoyance as it was already late and we were travelling with 3 children. Room was spacious and clean. Breakfast was very basic with no dairy free alternatives for tea/coffee.

I absolutely loved it.

The room closest to the elevator has three swimming pool exhaust fans outside the window and no view.