Lot 9, Phuoc Trach - Phuoc Hai New Residence Area, Au Co, Cua Dai, Hoi An, Quang Nam Province, VietnamView Hotel Details
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Muong Thanh Holiday Hoi An Hotel Guest Reviews
4.4/5
Very Good
54 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(54)
Positive reviews(48)
Reviews with photos/video(10)
Negative reviews(1)
NguyenThuy
Deluxe Twin Room With River View
Stayed in Apr 2022
Booked for others
1 review
4.0/5
Very Good
Posted on May 4, 2022
Good view of river. Across from the beach.
Response from Property: Dear Ms. Nguyen Thuy,Thank you for choosing Mường Thanh Holiday Hoi An hotel on your visit to Hoi An Ancient town.We truly appreciate the time you took to write and share your experience with us. We are so glad that you were satisfied with your stay with us and would be delighted to have the opportunity to welcome you back for another visit in the future. Kind Regards,Tran Thi Thu Hoa (Mrs.) - General Manager
Olga Sb
Deluxe Twin Room With Ocean View
Stayed in Mar 2024
Couples
10 review
4.7/5
Amazing
Posted on May 8, 2024
Nice hotel with excellent service. The staff is very customer oriented. The restaurant has a very good breakfast. The downside is the noisy air conditioner.
Original TextTranslated by Google
Response from Property: Dear Mr. /Mrs. Olga,Thank you very much for having taken the time to provide us with your observations about your stay at hotel. We take your feedback and observations to heart, kindly rest assured this information is very useful to assist us to improve on our service and product. Once again, thank you for your recent stay with us and we would be delighted to have the opportunity to welcome you back for another visit in the future.Kind Regards,Tran Anh Thu (Mrs.) - General Manager
HYUNYUL JO
Deluxe Twin Room With River View
Stayed in Aug 2023
Couples
5 review
5.0/5
Outstanding
Posted on Sep 17, 2023
This is where I always stay whenever I come to Hoi An.
swimming pool best
It is 45 meters long and the deepest part is 1.8 meters deep.
The best person to swim
Original TextTranslated by Google
Response from Property: Dear Mr. HYUNYUL JO,Thank you very much for having taken time to post your review about your recent stay at Mường Thanh Holiday Hoi An hotel. It was our great pleasure to read that you had an enjoyable stay with us. Our team feel very encouraged & motivated with your great comments on everything during your 3nd time staying with us. We do hope we will be able to welcome you back in the near future. Kind Regards,Tran Thi Thu Hoa (Mrs.) - General Manager
ryanwang
Deluxe King Room
Stayed in Dec 2023
Business travelers
5 review
4.7/5
Amazing
Posted on Jan 29, 2024
Although it is an old hotel, the room space and cleanliness are very good. Breakfast is also rich.
Original TextTranslated by Google
Response from Property: Dear Mr./ Mrs. Ryanwang,Thank you very much for having taken time to post your review about your recent stay at Mường Thanh Holiday Hoi An hotel. It was our great pleasure to read that you had an enjoyable stay with us. Our team feel very encouraged & motivated with your great comments on everything during your stay with us. We do hope we will be able to welcome you back in the near future. Kind Regards,Tran Thi Thu Hoa (Mrs.) - General Manager
Công
Deluxe King Room
Stayed in Feb 2024
Couples
3 review
3.0/5
Posted on Mar 28, 2024
Everything is temporarily accepted
Original TextTranslated by Google
Response from Property: Welcome, honored guests,
On behalf of the management and staff of Muong Thanh Holiday Hoi An Hotel, I would like to send our sincere thanks to our customers for trusting us to stay and use the services at our hotel. Your comments are really helpful as we continuously strive to improve service quality. The hotel hopes to have the opportunity to welcome customers back in the near future.
Sincerely thank you,
Tran Anh Thu (Mrs.) - Hotel CEO
hạnh HB
Deluxe King Room With River View
Stayed in Dec 2022
Family
9 review
3.5/5
Posted on Jan 28, 2023
Buffet with few dishes, okay to eat. A bit far from the center but close to the sea so it's ok 👌
Original TextTranslated by Google
Response from Property: Welcome, honored guests,
On behalf of the management and staff of Muong Thanh Holiday Hoi An Hotel, I would like to send our sincere thanks to our customers for trusting us to stay and use the services at our hotel. Your comments are really helpful as we continuously strive to improve service quality. The hotel hopes to have the opportunity to welcome customers back in the near future.
Sincerely thank you,
Tran Thi Thu Hoa (Mrs.) - Hotel CEO
유블리.
Executive Suite
Stayed in Jun 2022
Travel with friends
13 review
4.5/5
Great
Posted on Jul 3, 2022
I booked a suite, but the room was nice and spacious.
The facility was old and smelled too bad.
The staff is very friendly and it takes about 5,000 won to grab to the Old Town.
Go
Original TextTranslated by Google
Response from Property: Dear Mr./Ms. 유블리,On behalf of us all, we would like to thank you very much for choosing to stay with us at Mường Thanh Holiday Hoi An hotel and for taking the time to share your experiences. We are delighted that our staff have made such a positive contribution to your stay. We have also noted your comments about the room smell. It is very helpful for us to improve our product and services. Once again, thank you for your recent stay with us and we would be very happy to have the opportunity to welcome you back for another visit in the future.Kind Regards,Tran Thi Thu Hoa (Mrs.) - General Manager
Đoàn Công Minh
Deluxe Twin Room
Stayed in Feb 2022
Family
1 review
5.0/5
Outstanding
Posted on Mar 14, 2022
Good, great service. Well worth coming often for the trip
Original TextTranslated by Google
Response from Property: Hello Cong Minh Guest,
On behalf of the management and staff of Muong Thanh Holiday Hoi An Hotel, I would like to send our sincere thanks to our customers for trusting us to stay and use the services at our hotel. Your compliments are the motivation for us to constantly strive to improve service quality. The hotel hopes to welcome customers again in the near future.
Sincerely thank you,
Tran Thi Thu Hoa (Mrs.) - Hotel CEO
Guest User
Deluxe King Room With River View
Stayed in Apr 2022
Couples
2 review
3.0/5
Posted on Jul 10, 2022
Clean rooms.. enthusiastic staff.. only the food needs improvement.
Original TextTranslated by Google
Response from Property: Welcome, honored guests,
On behalf of the management and staff of Muong Thanh Holiday Hoi An Hotel, I would like to send our sincere thanks to our customers for trusting us to stay and use the services at our hotel. Your comments are really helpful as we continuously strive to improve service quality. The hotel hopes to welcome customers again in the near future.
Sincerely thank you,
Tran Thi Thu Hoa (Mrs.) - Hotel CEO
Yukikira
Stayed in Oct 2024
Couples
1.0/5
Posted on Nov 14, 2024
While the hotel looks beautiful from the outside, the room we stayed in was in terrible condition! 1) upon entering the room we were greeted by a dead cockroach on the ground. It seems like it was dead for a while as other bugs were gathering around it to eat it(?) 2) the shower was leaking and due to the design of the tub the water spilled onto the floor, flooding the entire bathroom. It makes me question whether or not this room was properly cleaned and inspected as that leakage wasn't something small you could miss...
Response from Property: Dear Mr./ Mrs. Karen, Thank you very much for taking the time to share your experience at our hotel. We are extremely disappointed to learn that the shower in your room did not meet your expectations during your stay. We will conduct a thorough inspection and upgrade our facilities to ensure the best possible service for our guests. Regarding the pest issue, our hotel conducts monthly inspections and pest control treatments. To further enhance our efforts, we will increase the frequency of these pest management measures. Once again, thank you for your valuable feedback. We greatly appreciate your input and look forward to welcoming you back to our hotel in the future. Kind Regards, Tran Anh Thu (Mrs.) - General Manage
Stay53474441505
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jul 6, 2024
Very good hotel with excellent staff. Looked after me when I had a accident & cut myself badly. Room service great, view from room excellent. Luong very helpful. Clean room Lien ,Dong very nice. Holiday Muong Thanh Hoi An very good . Very good very well
Response from Property: Dear Mr./Ms. On behalf of Muong Thanh Holiday Hoi An Hotel Management and Staff, We sincerely would like to thank you so much for your kind words and for choosing and staying with us. We are just delighted to read that you have had such an amazing stay and thank you very much for sharing your amazing experience of our cooking class and your warm appreciation of the team and there services extended to you, rest assured its our pleasure to be of assistance. Once again, thank you for your recent stay with us and we would be delighted to have the opportunity to welcome you back for another visit in the future. Kind Regards, Tran Anh Thu (Mrs.) - General Manager
Dreamer31726903933
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jul 5, 2024
Muong thanh holy day hoi a 03/07 2024 or 08/07/2024 very good.The view is good and service very nice. Rooms are clean Luong, Hong, Dong and cleaning often. Buffet breakfast was fantastic and very tasty. Would highly recommend! See you see you .
Response from Property: Dear Mr./Ms, Thank you very much for your kind review of Mường Thanh Holiday Hoi An hotel. We were delighted to read that you had a wonderful experience whilst staying at our hotel. We will certainly pass your compliments to all our team members you have encountered and are sure they will be thrilled to hear about them. Once more, thank you very much for your visit and we hope to welcome you back at Mường Thanh Holiday Hoi An hotel in the near future. Kind Regards, Tran Anh Thu (Mrs.) - General Manager
My l
Stayed in Nov 2024
Travel with friends
4.0/5
Very Good
Posted on Dec 11, 2024
A Great location for Hoi An old town and the beach. Rooms well put together, sound proofing should be better. Lovely pool, great breakfast and wide choice of food. Especially, we can cycle around the fishing village near the hotel to see how local people live.
Response from Property: Dear Vauled Guest, Thank you for sharing your experience in the Hoi An area. We are delighted to hear that you enjoyed the convenient location for the old town and the beach. We also appreciate your feedback regarding the soundproofing in the rooms. We will consider this for future improvements. We are glad that you enjoyed the pool, breakfast, and the variety of food options. Once again, thank you for your recent stay with us and we would be very happy to have the opportunity to welcome you back for another visit in the future. Kind Regards, Tran Anh Thu (Mrs.) - General Manager
Sightsee10087460094
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on Jun 10, 2024
i have a expenrience about 3 day in Muong Thanh holiday hotel.when i come to inside hotel , reception department and staff really friendly and enthusiasm and i met 2 speacial person Ms.Luong and Ms.hong so happy w tourrist and friendly, and at restaurant in Muong Thanh food so tasty and beatifull
Response from Property: Dear Mr./Ms. Thank you very much for your kind review of Mường Thanh Holiday Hoi An hotel. We were delighted to read that you had a wonderful experience whilst staying at our hotel. We will certainly pass your compliments to all our team members you have encountered and are sure they will be thrilled to hear about them. Once more, thank you very much for your visit and we hope to welcome you back at Mường Thanh Holiday Hoi An hotel in the near future. Kind Regards, Tran Anh Thu (Mrs.) - General Manager
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Nov 16, 2024
This is my first time coming here, it feels so peaceful. The space is really quiet. Near the beach you can bathe every morning. Cute and friendly staff like Hiep Van and Tri. Breakfast was quite good for us. Service quality is nothing to criticize. Very good