The Tasman, a Luxury Collection Hotel, Hobart

This is probably the worst hotel I've ever stayed in. I don't know if the room has been cleaned seriously. There are no slippers, the tea bags in the bar are empty, and the note left by the previous guest is still in the room. The most annoying thing is that the electric curtains in the room are broken. I asked a worker to repair it. The worker said that there was no engineer to repair it that day, so it could only be like this. They gave us three eye masks and asked us to make do with it. I called the front desk and asked them to see if they could change the room. The front desk looked and said that there was no room to change. They threw their hands and had no way to do it, and there was no apology. The next day, I returned to the hotel and found that the cups we brought were missing. I asked Ctrip to help contact the hotel. It turned out that the room service took our cups to the kitchen. In order to get the two cups back, the room service asked me to write them an email at first, attaching photos of the cups. I refused because I didn't know how long it would take to find them after the email exchange. Later, they went to find them immediately after I communicated with them on the phone. While waiting for the cups to be delivered, I wanted to drink water with the hotel cups, and found that the bottom of the cups in the tea bar was a sticky layer of unknown substance. I don't know how long it has not been washed. Ctrip said that the hotel would communicate with me for compensation, but no one from the hotel contacted me.

The room was big and nice, I will choose to stay here next time I go to Hobart.

Clean and sanitary, satisfactory service