Bay Hotel Ho Chi Minh

Bay Hotel Ho Chi Minh Reviews

Bay Hotel Ho Chi Minh

7A Ngô Văn Năm, Street, District 1, Ho Chi Minh City, VietnamSee Hotel Details
Bay Hotel Ho Chi Minh
Bay Hotel Ho Chi MinhBay Hotel Ho Chi MinhBay Hotel Ho Chi Minh
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1 night

Guest Reviews

8.8/10
Very Good
495 review
Verified reviews
Location9.0
Amenities8.5
Service8.8
Cleanliness9.1
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All reviews(495)
Positive reviews(460)
Reviews with photos/video(110)
Delicious breakfast(66)
Convenient location(40)
Perfect for business trips(22)
Too noisy(19)
Great swimming pool(18)
Located downtown(14)
Loved the view(13)
Would stay again(6)
Negative reviews(35)
i.aik
Deluxe Double Room
Stayed in Jun 2025
Couple
10 review
10/10
Outstanding
Posted on Jul 14, 2025
The hotel offers nice accommodations in the most strategic location. A short 1 minute walk to the closest MRT stop (Ba Son), it is very convenient to get around especially HCM district 1 The room is spacious and comfortable, however we are not a fan of the bathroom because the door is a bit inconvenient. The feast! Their breakfast are very good for their value. Fresh cook pho and variety of meat choices for everyone. Swimming pool is okay, a bit confusing with the shower room (no proper sign) Last but not least, the staffs! Very friendly and helpful. On the first night, we requested for an ice bucket, and the second night the same staff recognised us from our request (eg room number) So we got ice bucket every night we stayed.
Response from Property: Dear Iaik,Bay Hotel xin chao!We thank you for choosing us as your accommodation of choice and it is always a pleasure for us to be at your service. We also appreciate your mentioning the property's great location, just take 3 mins to subway, access to the city's most exclusive restaurant and bar, pub 5 mins to subway station, a Little Tokyo, our team's attention to detail, and the great service extended to you throughout your stay. We are grateful to receive your stars review of our hotel. We're so glad to hear that you had a truly memorable experience with our committed service delivery. Your sharing gives us more confidence in improvisation to our existing service standards. We would share this with our team and will definitely continue to challenge ourselves to achieve a better guest experience.We truly hope to have the privilege of welcoming you back to Bay Hotel in the near future. It would be our pleasure to assist you with any future reservations with the best offer.Warm regards,TUAN DO (Mr.)Operations ManagerBAY HOTEL HO CHI MINH
Travelling lots
Deluxe Double Room
Stayed in Apr 2025
Couple
28 review
10/10
Outstanding
Posted on May 5, 2025
An excellent stay in a very comfortable room with great facilities like free mini bar, breakfast and rooftop swimming pool. Very nice staff and a convenient central location.
Response from Property: Dear Travelling lots, Bay Hotel xin chao! Thank you for your taking your valuable time to sharing and voting for us. We thank you for choosing our Bay Hotel Ho Chi Minh as your accommodation of choice and it is always a pleasure for us to be at your service. We are grateful to receive your review of our hotel and truly hope to have the privilege of welcoming you back to Bay Hotel in the near future. It would be our pleasure to assist you with any future reservations with the best offer. Bay Hotel xin cam on! Sincerely, PHONG HO (Mr.) Guest Service Manager
Jojo.T
Deluxe Double Room
Stayed in Feb 2025
Couple
4 review
9.5/10
Amazing
Posted on Mar 9, 2025
Right in the heart of the city, there were many walkable destinations and restaurants nearby. Receptionist were kind, the room was nice and clean. Downside to the room was that there isn’t a bedside lamp, we also booked a room with a queen sized bed and found it was two single beds pushed together, a bit confusing and not very comfortable… was also given a room without the river view which was what I booked for.
Response from Property: Dear Jojo.T, Bay Hotel xin chao! Thank you for your taking your valuable time to sharing and voting for us. We thank you for choosing our Bay Hotel Ho Chi Minh as your accommodation of choice and it is always a pleasure for us to be at your service. We are grateful to receive your review of our hotel and truly hope to have the privilege of welcoming you back to Bay Hotel in the near future. It would be our pleasure to assist you with any future reservations with the best offer. Bay Hotel xin cam on! Sincerely, PHONG HO (Mr.) Guest Service Manager
Lionel Sin
Deluxe Double Room
Stayed in Feb 2025
Couple
20 review
10/10
Outstanding
Posted on Mar 3, 2025
Hotel is located near the river with decent sized rooms. Great breakfast buffet, reception staff was nice and friendly there is also room services, gym and pool as well.
Response from Property: Dear Mr.Lionel Sin, Bay Hotel xin chao! Thank you for your taking your valuable time to sharing and voting for us. We thank you for choosing our Bay Hotel Ho Chi Minh as your accommodation of choice and it is always a pleasure for us to be at your service. We are grateful to receive your review of our hotel and truly hope to have the privilege of welcoming you back to Bay Hotel in the near future. It would be our pleasure to assist you with any future reservations with the best offer. Bay Hotel xin cam on! Sincerely, PHONG HO (Mr.) Guest Service Manager
DH79
Superior Queen Room
Stayed in Feb 2025
Traveling with friends
20 review
9.5/10
Amazing
Posted on Mar 11, 2025
Nice location near the MRT station, and reasonable price, I’m very likely to visit again.
Response from Property: Dear DH79, Bay Hotel xin chao! Thank you for your taking your valuable time to sharing and voting for us. We thank you for choosing our Bay Hotel Ho Chi Minh as your accommodation of choice and it is always a pleasure for us to be at your service. We are grateful to receive your review of our hotel and truly hope to have the privilege of welcoming you back to Bay Hotel in the near future. It would be our pleasure to assist you with any future reservations with the best offer. Bay Hotel xin cam on! Sincerely, PHONG HO (Mr.) Guest Service Manager
Wong
Deluxe Double Room
Stayed in Jun 2025
Business traveler
2 review
9.5/10
Amazing
Posted on Jul 18, 2025
Very good location with all restaurants & shop nearby in D1. Feel at home especially the team lead by their GM Theresa. Never failed in any requests.
Response from Property: Dear Mr.Wong,Bay Hotel xin chao!Thank you for your taking your valuable time to sharing and voting for us.We thank you for choosing our Bay Hotel Ho Chi Minh as your accommodation of choice and it is always a pleasure for us to be at your service.We truly hope to have the privilege of welcoming you back to Bay Hotel in the near future.It would be our pleasure to assist you with any future reservations with the best offer.Bay Hotel xin cam on!Warm regards,PHONG HO (Mr.)Guest Service ManagerBAY HOTEL HO CHI MINH
Guest User
Superior Queen Room
Stayed in Jun 2025
Traveling with friends
10 review
10/10
Outstanding
Posted on Jul 7, 2025
Nice and welcoming experience . Just downstair have a few coffee place . Will stay here again . Aside , will thank all the staff particularly Vincent who provide 5 star service ! Place is convenient and accessible to all places !
Response from Property: Dear Sir/ Madam , Bay Hotel xin chao! Thank you for your taking your valuable time to sharing and voting for us. We thank you for choosing our Bay Hotel Ho Chi Minh as your accommodation of choice and it is always a pleasure for us to be at your service. We are grateful to receive your 10/10 points review of our hotel and truly hope to have the privilege of welcoming you back to Bay Hotel in the near future. It would be our pleasure to assist you with any future reservations with the best offer. Bay Hotel xin cam on! Sincerely, THU NGUYEN (Ms.) Guest Service Manager
VVilson
Superior Queen Room
Stayed in Nov 2024
Business traveler
5 review
10/10
Outstanding
Posted on Jan 8, 2025
The room was spacious, clean, and well-appointed with modern amenities. The bed was comfortable, and I appreciated the quality linens and pillows. The air conditioning worked perfectly, maintaining a comfortable temperature throughout my stay. The bathroom was spotless, with a powerful shower and a good selection of toiletries. The staff were friendly, professional, and always ready to assist with any requests. Check-in and check-out were smooth and efficient.
Response from Property: Dear Valued Guest,Bay Hotel xin chao!Thank you for your taking your valuable time to sharing and voting for us.We thank you for choosing our Bay Hotel Ho Chi Minh as your accommodation of choice and it is always a pleasure for us to be at your service. We truly hope to have the privilege of welcoming you back to Bay Hotel in the near future. It would be our pleasure to assist you with any future reservations with the best offer. Bay Hotel xin cam on!Warm regards,TUAN DO (Mr.)Operations Manager
Last Teenage SG
Superior Queen Room
Stayed in May 2025
Business traveler
25 review
9.0/10
Great
Posted on Jun 30, 2025
In general, I was satisfied but one big issue was too noisy at hallway. I want to recheck the noise condition via different room location.
Response from Property: Dear Last Teenage SG ,Bay Hotel xin chao! Thank you for your taking your valuable time to sharing and voting for us. We thank you for choosing our Bay Hotel Ho Chi Minh as your accommodation of choice and it is always a pleasure for us to be at your service. We are grateful to receive your review of our hotel and truly hope to have the privilege of welcoming you back to Bay Hotel in the near future. It would be our pleasure to assist you with any future reservations with the best offer. Bay Hotel xin cam on! Sincerely, THU NGUYEN (Ms.) Guest Service Manager
Guest User
Deluxe Double Room
Stayed in Jun 2025
Traveling with friends
8 review
9.5/10
Amazing
Posted on Aug 3, 2025
Great location and price performance. Only comment is carpet could be a little cleaner
AndrewOng
Deluxe Double Room
Stayed in May 2025
Solo traveler
45 review
10/10
Outstanding
Posted on Jun 27, 2025
Clean and spacious room. Convenient to nearby restaurants and shops. Highly recommend
Response from Property: Dear Mr.Andrew Ong, Bay Hotel xin chao! Thank you for your taking your valuable time to sharing and voting for us. We thank you for choosing our Bay Hotel Ho Chi Minh as your accommodation of choice and it is always a pleasure for us to be at your service. We truly hope to have the privilege of welcoming you back to Bay Hotel in the near future. It would be our pleasure to assist you with any future reservations with the best offer. Bay Hotel xin cam on! Warm regards, PHONG HO (Mr.) Guest Service Manager
Angela w
Superior Queen Room
Stayed in Mar 2025
Business traveler
10 review
5.5/10
Posted on May 29, 2025
4th time staying here, service getting lacking because too much people. I think they have alot of group tour here.
Response from Property: Dear Angela w, Bay hotel xin chao! We apologize for any shortcomings. I will be sure to share your feedback with the Hotel Management Team. Please rest assured that I have shared your feedback with the management board and will make sure to take proper actions to prevent future occurrences. If you give us the opportunity to restore your trust, we will do our best to experience the best service that many of our customers have enjoyed. Bay hotel xin cam on! Sincerely, PHONG HO (Mr.) Guest Service Manager
Jef Tio
Deluxe Double Room
Stayed in Apr 2025
Solo traveler
6 review
8.0/10
Very Good
Posted on May 21, 2025
All is good, except the housekeeping keeps rushing me to check out on my last day.
Response from Property: Dear Jef Tio , Bay Hotel xin chao! Thank you for your taking your valuable time to sharing and voting for us. We thank you for choosing our Bay Hotel Ho Chi Minh as your accommodation of choice and it is always a pleasure for us to be at your service. We are grateful to receive your review of our hotel and truly hope to have the privilege of welcoming you back to Bay Hotel in the near future. It would be our pleasure to assist you with any future reservations with the best offer. Bay Hotel xin cam on! Sincerely, PHONG HO (Mr.) Guest Service Manager
Guest User
Deluxe Twin Room
Stayed in Feb 2025
Traveling with friends
3 review
8.0/10
Very Good
Posted on Mar 24, 2025
Decent hotel but service wasn’t great; requested for water several times and it never arrived. But prices for a last minute booking were ok.
Response from Property: Dear Value guest , Bay Hotel xin chao! Thank you for your taking your valuable time to sharing and voting for us. We thank you for choosing our Bay Hotel Ho Chi Minh as your accommodation of choice and it is always a pleasure for us to be at your service. We are grateful to receive your review of our hotel and truly hope to have the privilege of welcoming you back to Bay Hotel in the near future. It would be our pleasure to assist you with any future reservations with the best offer. Bay Hotel xin cam on! Sincerely, PHONG HO (Mr.) Guest Service Manager
Guest User
Deluxe Double Room
Stayed in Jun 2025
Solo traveler
1 review
8.5/10
Very Good
Posted on Jul 22, 2025
Good location with reasonable price and adequate facilities.
Response from Property: Dear Valued guest,Bay Hotel xin chao!Thank you for your taking your valuable time to sharing and voting for us.We thank you for choosing our Bay Hotel Ho Chi Minh as your accommodation of choice and it is always a pleasure for us to be at your service.We truly hope to have the privilege of welcoming you back to Bay Hotel in the near future.It would be our pleasure to assist you with any future reservations with the best offer.Bay Hotel xin cam on!Your sincerely,PHONG HO (Mr.)Guest Service ManagerBAY HOTEL HO CHI MINH