To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.8
Service4.1
Cleanliness4.0
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All reviews(362)
Positive reviews(331)
Reviews with photos/video(97)
Delicious breakfast(32)
Great value for money(29)
Convenient for shopping(17)
Small room size(13)
Easy to get around(11)
Friendly front desk staff(11)
Located downtown(10)
Comfortable bed(5)
Negative reviews(31)
İlkaywells
Superior Double Room
Stayed in Jan 2025
Couples
12 review
5.0/5
Outstanding
Posted on Feb 27, 2025
Overall we had a pleasant stay. Elevator starts from 1st floor. Location is very good however it was a bit noisy from neighboring room.
Yungtuug
Deluxe Double Room
Stayed in Dec 2024
Couples
20 review
5.0/5
Outstanding
Posted on Jan 28, 2025
I recently stayed at the Saigonciti Hotel, and overall, it was a mixed experience. First off, the room was a bit disappointing as it didn't quite match the pictures advertised online. The photos made the room look more modern and spacious than it actually was.
However, the location of the hotel is quite convenient. It's close to many attractions, dining options, and shopping areas, making it easy to explore the city.
One thing to consider: if you're traveling with elders or babies, this might not be the best option. The hotel lacks certain amenities that cater to these groups, which could be a bit challenging.
Pricewise, it was reasonable and aligned with what you would expect for a mid-range hotel in this area.
Roberto_A
Deluxe Double Room
Stayed in Dec 2024
Solo travelers
11 review
4.5/5
Great
Posted on Jan 8, 2025
My stay at Saigonciti Hotel was nice. The staff was friendly and helpful. They even carried my luggage up upon my arrival and down when I checked out. The room was adequate and the location was good. The bottom part of the shower curtain was a bit gross, though.. those should be cleaned or replaced.
Tony617
Deluxe Double Room
Stayed in Sep 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Great location. Many restaurants around although it could be noisy (music from nearby bars) during the weekend. The front desk staff were very kind and helpful. In general, it is good value for Ho Chi Minh City. Highly recommended.
Response from Property: Dear valued guest, thank you for choosing to stay with us and your kind words. We are estastic to know that you had a wonderfull time staying with us. Your positive comments on our services and value offers are kindly noted. We hope you had a good time in Vietnam and see back soon.
WILLIAM
Deluxe Double Room
Stayed in Aug 2024
Couples
12 review
5.0/5
Outstanding
Posted on Oct 1, 2024
They provide 50% coupon drink which is in the ground floor but the receptionist just give me the breakfast coupon only for 1 person (the room was for 2 people)
Yes I know I check in by myself first but from my experience mostly the hotel will give the breakfast coupon for 2 people even the second person hasn't check in & you told me to wait he / she to check in? Is it a hotel policy or ... ? (You even not explain any detail to me) So better improve for the staff or the policy.
Response from Property: Dear value guest, thank you for staying with us and taking your time to review us. As you stated, you did checked in by yourselves thus the staff issued 1 breakfast coupon (with 1 pax written on it). If another party our yours checkin later we would have revised it without hassle. The breakfast coupon is issued "daily" to each room. This is our company's policy to prevent staying-guest bringing non-staying guest and use the breakfast buffet without paying. Which is very unfair for us and other staying-guests. The 50% coupon drink is a one-time --offer issued per-check-in guest. We hope this clear things up for you. We hope to see you back soon.
Guest User
Deluxe Double Room
Stayed in Feb 2025
Solo travelers
4 review
4.0/5
Very Good
Posted on Mar 24, 2025
Paying small money, you get a small room with a tiny window no doubt (not actually a window) but with the complimentary breakfast and the very nice guy at the breakfast room, convenient location for a visitor/tourist within walking distance to Ben Thanh Market and walking street just a block away only for those nightlife lovers. My proposal to those wanna visit Ho Chi Minh.
Том
Deluxe Triple Room
Stayed in Jan 2025
Travel with friends
6 review
3.0/5
Posted on Feb 9, 2025
Place was nice
Guest User
Deluxe Double Room
Stayed in Feb 2025
Couples
2 review
3.5/5
Posted on Mar 12, 2025
The Room and bed were too small, we arrived late and got a lower grade room than the room booked and paid for
MATTHIEU JEREMY FERRARY
Family Room
Stayed in Feb 2025
Family
2 review
4.7/5
Amazing
Posted on Mar 11, 2025
An overall great stay at the hotel. It's very well located, near buses and MRT stations.
The staff is very nice too.
I recommend
Guest User
Deluxe Double Room
Stayed in Dec 2024
Couples
4 review
4.2/5
Very Good
Posted on Jan 28, 2025
The room is small but has the needed amenities. Breakfast is ok, no tea only coffee and juice. The selection of beverages is limited. Location is good, near to some attractions.
AlexO
Deluxe Triple Room
Stayed in Dec 2024
Travel with friends
22 review
5.0/5
Outstanding
Posted on Jan 28, 2025
The location is very convenient. The staff is really friendly and the breakfast is good. In this area, I'd say is the best option.
Keiichiro
Deluxe Double Room
Stayed in Jun 2024
Solo travelers
3 review
3.7/5
Posted on Jul 10, 2024
The location is very nice. Only 1-2 min walk to Bùi Viện street. Customer friendly staff was also nice.
Regrettable was that the air con was very dirty. It was very moldy smell. I opened the cover and washed every parts which I could remove. I strongly request that this be improved. In that state, it is affecting customer’s health.
Response from Property: Dear valued guest, Thank you for your feedback. We're glad you enjoyed our location and friendly staff, but we sincerely apologize for the condition of the air conditioner. Your health and comfort are our priorities, and we will address this issue immediately. Thank you for bringing it to our attention.
amoscam
Deluxe Double Room
Stayed in Jan 2025
Business travelers
8 review
3.2/5
Posted on Mar 18, 2025
Simple hotel in a very strategic area. The person at lobby is very nice and gentle
Tonet
Deluxe Triple Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 7, 2024
very good service. all staff are accommodating and helpful.
overall, this hotel is very recommendable. would surely book this hotel when i return to Ho Chi Minh.
Response from Property: Dear valued guest, Thank you for your wonderful review! We're delighted to hear you had a great experience with our accommodating and helpful staff. We look forward to welcoming you back on your next visit to Ho Chi Minh!
Anonymous User
Deluxe Double Room
Stayed in Nov 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on Jan 2, 2025
“Great location for exploring, as it’s near Bui Vien Street. The room was clean, and the staff were polite and hospitable, especially the man on the night shift. However, the shower gel had an unpleasant smell, almost as if it was expired.”