Lantern hotel

Lantern hotel Reviews

Lantern hotel

122 Le Lai, Ben Thanh, District 1, Ho Chi Minh City, VietnamView Hotel Details
Lantern hotel
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Lantern hotel Guest Reviews

4.6/5
Great
72 review
Verified reviews
Location4.6
Amenities4.4
Service4.8
Cleanliness4.7
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All reviews(72)
Positive reviews(71)
Reviews with photos/video(15)
Clean and tidy(22)
Awesome stay(19)
Great location(17)
Great value for money(6)
Friendly front desk staff(5)
Negative reviews(1)
Steven Doughty
Deluxe Twin Room
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 1, 2024
Close to lots of places to eat and markets for shopping. Opposite a park with keep fit equipment. Quaint hotel with lovely lobby area with free refreshments. Room was spacious and clean with good facilities daily toiletries, free mini bar AND daily laundry service which is amazing and returned the same day. The staff were so helpful and friendly. I would definitely stay here again and will recommend this to friends. Very Happy with our stay. Keep up the great work !!!
Response from Property: Dear Mr./Ms. Steven Amlan,Warmest greetings from Lantern hotel! Thank you so much for the lovely comments about our service. We appreciate it very much indeed.How glad to hear your satisfaction with complimentary drink and laundry service! And it is definitely a big reward for us today to know that our location, room's spaciousness and facilities also met your expectations. It is so inspired to hear your warm recommendation to another guests! Our staff shall definitely keep serving the best quality service to make more guests happy during their Ho Chi Minh City trip.Lantern hotelFront staff
Rigel
Deluxe Garden View Family Room
Stayed in Aug 2024
Travel with friends
3 review
2.7/5
Posted on Sep 24, 2024
I recently stayed at Lantern Hotel and had a mixed experience. The staff were incredibly friendly and welcoming, which made the check-in process pleasant. I also appreciated the complimentary snacks and drinks provided upon arrival; it was a nice touch that added to the overall hospitality. However, I encountered some significant issues during my stay. The soundproofing in the hotel was quite poor, and I was frequently disturbed by the noise of motorcycles passing by at night. This made it difficult to get a good night’s sleep. Additionally, I found the curtains in my room to be inadequate in blocking out light. They didn’t fully close, which compromised my privacy and made the room feel less secure. Overall, while the service and amenities were commendable, the noise and privacy issues detracted from my experience. I hope the hotel can address these concerns for future guests. **Rating: ★★★☆☆**
Response from Property: Dear Mr./Ms. Rigel, Thank you so much for choosing Lantern hotel and sharing your review here.We regret to hear your uncomfortable experience with the outside sound.As you know, your feedback makes us work more with these issues to aim at the best property in the future. Regarding the room curtain, we regret not explaining clearly how to close it when you check in. We are changing our operation to make our guests feel more comfortable and safe.Besides, we are very glad to hear your satisfaction with complimentary snacks, drinks and staff! We believe our hospitality's team and services are good enough to please you when you stay at our hotel next time. It will be very great to see you soon in the near future.Lantern hotelFront staff
Guest User
Deluxe Twin Room
Stayed in Jul 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Amazing Hotel! Would without a doubt come again! Lovely personal taking care of every need, very helpful with questions and problems that arose during our stay. Rooms are very nice and clean. Amazingly cared for Hotel
Response from Property: Dear our valued guest,We would like to thank you so much for choosing Lantern hotel. We are very happy to receive many compliments from you.It is so great to know our room and staff met your expectation. Your comments will help us continuously improve our guest experience.When we know that you had a good time with our service and would come again, it is so inspired. We are always looking forward to welcoming you at Lantern hotel with our heart-warming hospitality. Lantern hotelFront staff
Guest User
Standard Double Or Twin Room
Stayed in Jan 2024
Business travelers
3 review
4.5/5
Great
Posted on Mar 3, 2024
The Lantern is best place and service.
Response from Property: Dear Mr./Ms. Guest,We would like to thank you for choosing Lantern hotel. And thank you so much for sharing your stay experience here.We are trying our best to serve the better quality service day by day. Your kind review made us more confident to make more effort.We hope we will have the opportunity of welcoming you back to Lantern hotel in the future.Lantern hotelFront staff
Bbb_2912
Standard Double Or Twin Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
I will surely recommend this hotel to my friends and family who will visit in the future! Just stay 1 night here but everything perfect. Free laundry, friendly staff, my room was in high floor so it was quite to sleep. Front staff here 24 hours so you can late check in or early out.
Response from Property: Dear Mr./Ms. JacobHarris0208,Warmest greetings from Lantern hotel!Thank you so much for sharing your stay experience here.It is our pleasure to know that you feel satisfied with our service and complimetary laundry.We truly appreciate your kind words about our staff and I will share with the entire team.Making your trip lighter and economical is our aim to serve the complimentary laundry service. Thank for your experience and giving us such a compliment.We are always looking forward to welcoming you at Lantern hotel with our heart-warming hospitality. Lantern hotelFront staff
Amelia Thermopolis
Standard Double Or Twin Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The rooms are clean, comfortable, great location, everything is perfect. But most of all we love there were the staff who were outstanding in everything, always smiling, saying hello every time see you, or just having a friendly chat with us every day.
Response from Property: Dear Mr./Ms. Amelia Thermopolis,We would like to thank you so much for choosing Lantern hotel.We try our best to serve the cleanliness and comfort for all of our guests and we will keep in our mind doing it better in the future. Good location is one of our hotel's points. Thank you for enjoying Ho Chi Minh City with us.Moreover, we would like to make a connection with all guests so that they can feel comfortable and welcomed everytime at our hotel. It's always a great pleasure to read your kind words about our staff. It will be very appreciated to welcome you as our guests for your next stay.Lantern hotelFront staff
Guest User
Standard Double Or Twin Room
Stayed in Feb 2024
Solo travelers
4 review
4.5/5
Great
Posted on Mar 21, 2024
Really friendly staff that kept bowing every time they see me. The rooms themselves were clean and tidy. Really exceptional value for the price.
Response from Property: Dear Mr./Ms. Guest User,Warmest greetings from Lantern hotel! We do not have enough words to thank you because of your very nice comments.We try our best to take care of daily cleaning, so that our guests can always feel comfortable. With this reasonable room rate, we hope our hotel will always be the top choice for you and your friends in every trip to Ho Chi Minh City.Our staffs are so happy when receiving your compliments and we will truly keep our hospitality to serve all valued guests.We would like to express our gratitude for your stay at our hotel. And we sincerely appreciate your continued support in the future.Lantern hotelFront staff
Maximilian
Standard Double Or Twin Room
Stayed in Jan 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Mar 9, 2024
The stay at lantern was great. The newly renovated hotel is located perfectly to walk everywhere in the 1. And 3. District. Lots of nice restaurants and Cafés and great bars all around, yet it's quite and not directly at the hotspot. But the best is the friendly staff, very polite, helpful and good servicew are provided such as free internet and laundry! Highly recommend!!
Response from Property: Dear Mr./Ms. Maximilian,It was our honor to welcome you at our hotel recently. And thank you for taking your time to write a review for us.We are proud that our hotel location could bring you such a great satisfaction. Being encouraged by your warm words is a very meaningful gift for us today. We will try our best to keep our service quality and improve it more.We would like to express our sincere thanks when you share your nice review to others. We are always looking forward to welcoming you at Lantern hotel with our heart-warming hospitality. Lantern hotelFront staff
Guest User
Standard Double Or Twin Room
Stayed in Sep 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Oct 7, 2024
All good
Response from Property: Dear our valued guest,Warmest greetings from Lantern hotel! And thank you so much for posting your review.Receiving your nice words about your stay is a big reward for us today. We will try our best to keep our service quality and improve it more.It will be very appreciated to welcome you as our guests for your next stay.Lantern hotelFront staff
Boon Tiong
Standard Double Or Twin Room
Stayed in Feb 2024
Business travelers
8 review
4.0/5
Very Good
Posted on Mar 7, 2024
Clean
Response from Property: Dear Mr./Ms. Boon Tiong,Thank you for staying at Lantern hotel.Also, thank you for posting your review.We try our best to take care of daily cleaning so that our guests can always feel comfortable. We hope you enjoyed the stay with us.We delightedly look forward to meeting you again at our hotel.Lantern hotel Front staff
Guest User
Standard Double Or Twin Room
Stayed in Jan 2025
Solo travelers
1 review
4.0/5
Very Good
Posted on Feb 26, 2025
They always had a smile on their face and tried their best to help me. They spoke to me in Japanese and even helped me learn how to use and set up the Grab app, which allowed me to be very active during my stay and made it a great memory.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for choosing Lantern Hotel for your trip to Ho Chi Minh City. We appreciate your kind words regarding our staff's service. It is our greatest pleasure to know that you have had a pleasant stay without any inconvenience. We hope that you will continue to use our hotel in the future. We look forward to seeing you again. Lantern Hotel Front Desk Staff
Guest User
Deluxe Garden View Family Room
Stayed in Dec 2024
Family
10 review
4.7/5
Amazing
Posted on Feb 14, 2025
The hotel service staff are very enthusiastic. Although the hotel is not big, it has basic facilities, free snacks and drinks, and free laundry service, which is very unexpected. The main thing is that we want a family room. The hotel is opposite the park outside Pham Ngu Lao Street, and you won't hear the noise of the bar. The location is good. There are many food nearby. The coffee shop next door is really delicious with bread and coffee. The Vietnamese noodles at the opposite intersection are also super good. You must eat. You can find it on Dianping. The subway station is at the entrance of Ben Thanh Market, not far away, but we didn't take it. Anyway, it's very convenient to go out. If you have any questions, just ask the front desk directly, and they will explain it in detail. The disadvantage of the hotel is that the room by the roadside can hear the sound of large cars at night. The air conditioner in 303 where we stayed on the second night was very noisy. I hope the air conditioner will be replaced with a new one.
Original TextTranslated by Google
6/12
Response from Property: Dear our valued guest,Warmest greetings from Lantern hotel! The entire team have received your encouraging feedback with much gratitude.Firstly, we regret that you got an inconvenient experience with the external and the air conditional's sound. Please rest assured that your warm feedback has been taken seriously and will be used to guide our improvements.Besides, within walking distance of numerous sightseeing spots and shops, our hotel's location is a favorite among travelers.When you arrive in Ho Chi Minh City next time, we hope to have a chance to welcome you back to our hotel.Lantern hotelFront staff
Guest User
Deluxe Garden View Family Room
Stayed in Dec 2024
Family
5 review
4.7/5
Amazing
Posted on Feb 2, 2025
Three people stayed in a triple room for three nights. Very satisfied. Highly recommended. The price-performance ratio is relatively good in Ho Chi Minh. First of all, we arrived at the hotel at 3 am. The front desk service was very good and still very thoughtful and meticulous. The room was very clean. There was a bus downstairs. It was easy to go to the airport and long-distance buses. It was a five-minute walk from Pham Ngu Lao Street and Bar Street. There were many choices for food and drink. It was quiet in the bustling city. It was very quiet to sleep at night.
Original TextTranslated by Google
Response from Property: Dear our valued guest,Warmest greetings from Lantern hotel! Thank you for your nice reviews. We are very happy that you had a very comfortable stay at our hotel.It is wonderful to know that our room rate and central location could bring you such a great satisfaction. Besides, we are so grateful when you felt our efforts to improve the cleanliness.We sincerely appreciate your warm recommendation to others. Our staff always look forward to the pleasure of welcoming you back to Lantern hotel soon.Lantern hotelFront staff
Guest User
Standard Double Or Twin Room
Stayed in Dec 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Jan 26, 2025
1. Location: Central area, opposite Fanwu Lao Street, quiet in the bustling city, high safety factor, does not affect rest. 2. Hardware: OK, hardware of about 150 yuan in China, clean and ok, equipment is a little old, don't expect too much. 3. Service: I have to say that the service of this hotel deeply shocked me, because I am engaged in the hotel management industry in China, I am ashamed of myself. Every employee here is very warm and polite and has a good sense of service. Not just one person, but everyone is very friendly. The service is not worse than that of domestic 5-star hotels, and even more thoughtful. 4. Features: The front desk provides free portable 4g ​​wifi, which is convenient and easy to use. It can be used at the front desk. Free laundry is delivered every day, dried and folded and placed in the room. The room minibar contains 2 bottles of Coke and mineral water for free. I will stay here next time, and I strongly recommend it to Chinese friends who are preparing to come to Vietnam. If you don’t have too high requirements for hardware, this is a very good choice.
Original TextTranslated by Google
Response from Property: Dear our valued guest,Thank you for choosing to stay at Lantern hotel. We are so happy to receive your detailed and positive feedback about your stay with us.Firstly, we are delighted to know that our central location and our complimentary services such as minibar, laundry and rental items added to your stay's convenience. It’s especially heartening to know that our staff made your experience even more memorable with their helpful service.Besides, we are really appreciated your comment about our facilities and we are so grateful when you felt our efforts to improve the cleanliness.We would like to express our sincere thanks for your warm recommendation to your friends. We are always looking forward to welcoming you at Lantern hotel with our heart-warming hospitality. Lantern hotelFront staff
KAM KUEN
Executive Street View Family Room
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Although there were some minor accidents in the process, they were resolved perfectly! The service attitude of all employees is worthy of praise.
Original TextTranslated by Google
Response from Property: Dear Mr./Ms. KAM KUEN,Thank you for taking the time to share your experience with us.We truly appreciate your understanding regarding the minor issue, and we are glad that it was resolved to your satisfaction. Your warm words about our staff mean a lot to us.We look forward to the pleasure of welcoming you back to Lantern hotel soon.Lantern hotelFront staff