Hem 87 Nguyen Thai Son phuong 4 Go Vap, Gò Vấp, Ho Chi Minh City, VietnamView Hotel Details
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Yen Nam Hotel Nguyen Thai Son Guest Reviews
4.1/5
Very Good
63 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.1
Service4.1
Cleanliness4.3
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All reviews(63)
Positive reviews(59)
Reviews with photos/video(10)
Clean and tidy(16)
Awesome rooms(11)
Friendly owner(11)
Convenient location(8)
Awesome stay(6)
Close to airport(6)
Classy environment(5)
Negative reviews(4)
Batsukh
Deluxe Twin Room
Stayed in Nov 2024
Travel with friends
1 review
2.0/5
Posted on Dec 7, 2024
Reception doesn't speak English well. Room is not cleaned for 3 days.
Guest User
Deluxe Twin Room
Stayed in Sep 2024
Family
1 review
3.5/5
Posted on Oct 28, 2024
Good clean room and quiet for the price I paid. Will definitely go back again
saranghaezari
Deluxe Twin Room
Stayed in Oct 2023
Travel with friends
79 review
4.5/5
Great
Posted on Nov 15, 2023
basic amenities and basic stuff in the room. overall just nice for transit before catching next flight.
Response from Property: Thank you very much for coming to Yen Nam Hotel. We hope to serve you again next time.
Anonymous User
Superior Double Room
Stayed in Mar 2024
Solo travelers
12 review
1.7/5
Posted on Apr 5, 2024
This Hotel HATES Hospitality.
The staff is really rude and unfriendly. I don't know who trained them, but they need for sure another lesson.
Khách Sạn Này GHÉT Lòng Hiếu Khách.
Nhân viên thực sự thô lỗ và không thân thiện. Tôi không biết ai đã huấn luyện họ, nhưng chắc chắn họ cần một bài học khác.
Response from Property: Dear Guest, We sincerely apologize for the negative experiences you encountered during your stay. We would like to send you our sincerest apologies for the inconvenience you have suffered. Your comments are extremely valuable, and we are committed to fixing the issues you mentioned quickly and promptly. We guarantee that the necessary improvements will be made to ensure a better experience for our future customers. We look forward to receiving the opportunity to continue to welcome you and demonstrate the level of service we aim for. Sincerely, Yen Nam Hotel Nguyen Thai Son
Sum_mer
Deluxe Twin Room
Stayed in Oct 2023
Travel with friends
3 review
4.7/5
Amazing
Posted on Nov 4, 2023
Best recommend for this hotel. Best service and a helpful staff.
Response from Property: Thank you very much for coming to Yen Nam Hotel. We hope to serve you again next time.
Lew Haur Ming
Standard Double Room
Stayed in Nov 2023
Solo travelers
2 review
3.5/5
Posted on Mar 10, 2024
Simple room just for sleeping if travelling short trip and solo. Budget cost saving. can't expect more
Response from Property: Dear Mr/Ms. Thank you for taking the time to share your experience with us. We appreciate your feedback and the insights you provided. We strive to continuously improve our services, and your comments will be instrumental in helping us do so. If there is anything specific you feel we could enhance, please let us know, as we value your input. We hope to have the opportunity to welcome you again and provide you with an even better stay.Warm regards,Yen Nam Hotel Nguyen Thai Son
hanchrista
Standard Double Room
Stayed in Oct 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 27, 2023
Near by airport and the price still reasonable
The room is big and so clean the staff is so nice too
If you want to go to main city it’s a little far but you can use another app to get the bike or car online which is not really pricey
For all it’s really good and wanna come back again when I visit Vietnam again 😊
Response from Property: Thank you very much for coming to Yen Nam Hotel. We hope to serve you again next time.
Phonepasit
Superior Double Room
Stayed in Feb 2024
Family
2 review
3.0/5
Posted on Mar 9, 2024
Smell of smoking in room I can’t sleep
Response from Property: Dear Mr/Ms. Phonepasit,Thank you for taking the time to share your experience with us. We truly value your feedback and are sorry to hear that your stay did not meet all your expectations. Your comments about Smell of smoking have been duly noted, and we assure you that we will work diligently to improve in those areas.We hope you'll give us another chance in the future to show you the improvements we've made. Please don't hesitate to contact us directly if you would like to discuss your experience further or if there's anything we can do to make it right.Sincerely,Yen Nam Hotel Nguyen Thai Son
高大白
Superior Double Room
Stayed in May 2023
Travel with friends
34 review
4.0/5
Very Good
Posted on Jun 16, 2023
we arrived early for a check-in and staff was great, told us we couldnt go to the rooms but took our luggage while we went out. Later in the afternoon I returned and the two staff members (new) had no idea how to help me, despite using a translator to explain myself. Seemed common sense that I wanted my room key. Otherwise, quiet and reasonably convenient to airport. Very clean, comfy bed.
Response from Property: Sorry for the above problem. We will try to fix it. Thank you very much for coming to Yen Nam Hotel. We hope to serve you again next time.
Guest User
Superior Double Room
Stayed in May 2023
Couples
18 review
5.0/5
Outstanding
Posted on Jun 25, 2023
It’s not too far from downtown. Close to the airport and train station. Really nice new place.
Response from Property: Thank you very much for coming to Yen Nam Hotel. We hope to serve you again next time.
Justin J. Das
Superior Double Room
Stayed in Jul 2023
Solo travelers
19 review
3.0/5
Posted on Aug 18, 2023
Decent stay for a one night layover. However staff don’t speak English
Response from Property: Thank you very much for coming to Yen Nam Hotel. We hope to serve you again next time.
Aryal Suraj
Standard Double Room
Stayed in Jun 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jul 20, 2023
It was good for the price we paid.
Few minutes stroll to foods.
Response from Property: Thank you very much for coming to Yen Nam Hotel. We hope to serve you again next time.
Lu
Superior Double Room
Stayed in Apr 2023
Couples
3 review
5.0/5
Outstanding
Posted on May 8, 2023
Great little place in Go Vap and very very good prices. Will stay again.
Response from Property: Thank you very much for coming to Yen Nam Hotel.We hope to serve you again next time.
Cam Truong
Standard Double Room
Stayed in Oct 2023
Business travelers
5 review
4.2/5
Very Good
Posted on Nov 18, 2023
A good & comfy hotel
Response from Property: Thank you very much for coming to Yen Nam Hotel. We hope to serve you again next time.
YUTING
Superior Double Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 7, 2024
The environment is clean, the air-conditioning is very cold, and the service staff are also very enthusiastic. They even helped us take our luggage upstairs when we checked in. It is really a great hotel, so I give it full marks.