Hotel Glemmtalerhof

The accommodation provides spacious, clean rooms, and a great breakfast selection. Its location is optimal, with convenient access to attractions. Guests appreciate the friendly staff and excellent service.

We have stayed at this hotel several times before in the past 20 years. We returned with our family for Christmas holiday. Our party was 15 strong and the ages ranged from 6 to the mid-70s. We had corresponded extensively with the hotel prior to our arrival and everything was ready for our holiday. Each family was accommodated in adjoining rooms for the children. We were accommodated separately in a well appointed junior suite. The rooms were well-furnished and warm (? sometimes too warm – as there is no air-conditioning). The rooms were generally quiet, although we did experience some noise from other guests on a couple of nights. The beds were comfortable and free WIFI was available. The public rooms and bar were welcoming and we were allocated a table for 15 in one of the 3 dining rooms. The breakfast menu was exceptionally extensive served in a buffet style with freshly cooked dishes available on demand. The dinner menus were extensive and most enjoyable and the younger members of the party could feast from the extensive children’s menu concurrently. We were very well looked after by the helpful waiting staff. The barman was friendly and very efficient. The hotel had arranged taxi transfers from Salzburg for 13 of our party and alerted us when one of the flights was diverted. They immediately rearranged the taxi transfer to collect that family from Linz (at extra cost). We bought our ski-passes from the hotel reception without difficulty. The ski lockers and ski room were the best we have experienced anywhere! We had travelled by car and our luggage was swiftly taken to our room / ski lockers by the portering staff. Our car was parked in the hotel’s underground garage at an extra cost. The swimming pool, sauna and spa facilities were well used by our family as was the games room. Sadly, we experienced some very rowdy behaviour from some other guests from Holland on a couple of evenings after they had returned from their apres-ski activities. Although we had stayed at the hotel many times before, we had not had a similar experience in the hotel previously. On Christmas Eve there was much late night rowdy cheering and shouting later on. This noise woke some of our party sleeping in their rooms – but we let it pass as it was Christmas Eve! We were very disappointed when very similar behaviour occurred in our dining room whilst we were dining just after 8pm on our final evening, 5 days later. We felt that such behaviour was more appropriate to an apres-ski bar rather than a high quality family hotel during dinner – and the staff seemed powerless to intervene and we left dinner early. The reception staff and owner recognised our discomfort and disappointment and apologised profusely. As we departed the next morning, the owner kindly apologised again and spontaneously offered a substantial refund to make amends for this disappointing occurrence - we appreciated her generous action. We will stay at the hotel again, if the o