Toyoko Inn Himeji Eki Shinkansen Minami Guchi Reviews

Hotel is in a very good and convenient location. Their complimentary breakfasts are good and delicious.

The free breakfast was delicious. The location is very good and close to the station. The only negative point is the smell of the bathroom (from the drain).

Can't book a non-smoking room, the smell of cigarette smoke is very bad

It's great that it's close to the station

I entered the age of my child and it was displayed that sharing a bed was free, so I made a reservation, but after arriving at the hotel on the day of my stay, I was told that children could only stay at the adult rate. If there was a special reason why the child rate was not applied, they should have confirmed it at the time of booking and contacted me in advance, but the hotel staff should have known that it was impossible to find a hotel that could be booked on the day after arriving at the hotel while making an exhausted child wait. Moreover, even if I was lucky to find another hotel, they said that if I did not stay at Toyoko Inn, I would have to cancel on the day and be charged 100% of the accommodation fee, which was essentially a threat. Is it okay to charge an extra fee using such a fraudulent method? In the hotel room, my child was bitten by a tick and was itchy and painful, and I couldn't sleep, and at breakfast, an elderly male guest was pushing my child from behind in the line, but no one warned him, so in the end, I had a bad experience at Toyoko Inn Himeji and it was a very sad stay. It's a shame.

Very convenient in front of the station, the day I stayed was quite cold The air conditioning in the room was not very warm. I made it close to 30 degrees, but the staff received a very kind feeling. I will stay again.

第六次來日本，也住過好幾次東橫，這家前台的服務態度是我見過全日本最最最差的！比一些國內前台還差，甚至已經不是什麼服不服務的問題，完全就是極其沒禮貌！ 除此之外沒什麼問題，挺乾淨的，地理位置也方便。

經常入住，體驗不錯

とても良かったです