DoubleTree by Hilton Hilton Head Island

Great trip

Love it here, will be back next year!

The Hotel was recently renovated, and our room was clean. We were on the 5th floor and had a balcony, but it was so tiny. All you could do was step out and stand. We had a view of the pool. The pool was nice but small. It was not crowded in later afternoon. The hotel is in a good location to beach and Coligny Plaza was not far. It was nice to have a free shuttle (tips recommended), driver was prompt in picking up. Parking is very limited next to the hotel. They had an overflow parking spots but it's not close to the hotel entrance. Two of the nights we were not able to find a parking spot and had to park even farther away in the Spark Hotel lot. The air conditioning in our room did not get very cool even when it was set at the lowest setting. Staff said they would have maintenance check it out. However not sure if maintenance look at the HVAC or not, we left the room early each morning and did not return until the evening. The room was still very warm and never got really cool down. Overall, I would not choose this Hotel again especially during peak season when the rates are much higher. There are too many choices of other hotels.

THE WORST!!!!!!!! Broken toilet, no electricity, no hot water!!! We stayed 3 nights, they moved us to a different room 3 times!! It was miserable!! How are you in the hotel business if you can’t provide even the most basic services to your guests? Would never go back!!!!!!!

There are a lot of good things at this Doubletree. Great location to beach and the shops and restaurants at Coligny Plaza. Renovated rooms where you can open the windows, some rooms have even balconies. Only average is the little pool area on the west side of the building. No swim towels and not much sun. Parking in front of hotel is limited, too. Room rates are pretty high considering no complimentary breakfast is offered. Bicycle rentals on site. We‘ve liked the location and quietness of the area, so we‘d come back when in the area.