Wild Ginger Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Hilo
Wild Ginger Hotel
100 Puueo St, Hilo, Hawaii, 96720, United States
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Amenities
ParkingFree
Luggage storage
Wi-Fi in public areasFree
Surfing
Front desk (limited hours)
English
Kayaking
Public baths
All amenities
Property Description
In the heart of Hilo, Wild Ginger Hotel is within a 5-minute drive of Hilo Farmers Market and Rainbow Falls. This hotel is 4.3 mi (7 km) from Kaumana Caves County Park and 4.5 mi (7.2 km) from Onekahakaha Beach Park.
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6.1/10
Cleanliness6.2
Amenities6.0
Location6.3
Service6.1
All 103 reviews
Surroundings
Airport: Hilo International Airport
(6.4 km)
Landmarks: Clem Akina Park
(320m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Standard Suite
Bedroom 1:2 Double bed
Has window
Non-smoking
Private bathroom
Ocean view
Towels
Garden view
Check Availability
4
King Room
1 King bed
Has window
Non-smoking
Private bathroom
Garden view
Private toilet
Conditioner
Check Availability
2
Double Room With Garden View
1 Double bed
Has window
Non-smoking
Private bathroom
Garden view
Private toilet
Conditioner
Check Availability
2
Bunk Bed In Female Dormitory Room
1 Bunk bed
Has window
Non-smoking
Garden view
Private toilet
Conditioner
Shampoo
Check Availability
18
Superior King Room
1 King bed
Has window
Non-smoking
Private bathroom
Towels
Garden view
Private toilet
Check Availability
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Guest Reviews
6.1/10
103 reviews
- Cleanliness6.2
- Amenities6.0
- Location6.3
- Service6.1
Average for similar properties in Hilo
Review summary
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Location: Proximity to attractions like Rainbow Falls and Hilo town, with convenient access to local areas.
Guest User
November 1, 2024
這個Ginger酒店應該要改名成Jungle，沒有空調，沒有電吹風，當然電視機微波爐之類的也沒有，連窗户都是破的。房間門是用傳統鑰匙開的，房間地面感覺是傾斜的都要倒了，整晚全部是叢林裏面的各種蟲匠和鳥叫，不過這白噪音倒也是睡得還可以。
好處是帶一點點早餐，主要是麪包圈，停車場不用錢。
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PandaTT
July 20, 2024
This hotel is really amazing, like living in the forest the birds are noisy and silly, they are calling all night, they won't stop at all, it's hard to sleep, and the hotel is very old!
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Richard
May 1, 2025
At first the property seemed very cozy but once inside our room we found that the walls were paper thin, the showers were ice cold no matter how long you let the water run and we were only able to get 1 towel. After leaving the hotel early we were promised a refund for the last 2 days of our trip which 3 days later is still nowhere to be seen. Aside from the beachfront view this place doesnt have much going for it and has alot of work to do if they want to keep future guests happy. 3 out of 10.
Guest User
April 30, 2025
I urge you to stay somewhere else. I had what was called a superior room with a king bed. There was not a king bed in my room. It was a queen. It was beyond rundown. It was deplorable. At first I had no choice, but I quickly regretted it. there is no telephone, TV, or alarm clock in the room. So when someone entered my room, the rusty 50-year-old chain was all I had for security. Management claims it was a room check. I don’t think so. I think they’re lying to save their face. I woke up feeling groggy and not feeling well. Management said the girl said it was housekeeping, but I didn’t hear her say a damn thing the person just quickly slammed the door. management didn’t really care about what happened and gave a lot of excuses. Another worker did admit that homeless people do come on the property and she got really pissed off that he told me that shame on her for being more concerned about the reputation of the hotel than the safety of the property she even admitted that her family slept at the hotel. What kind of place is this?! i’m gonna look up who owns the hotel and write that person a stiff letter but this place is not worth your hard earned dollars.
Arni
April 25, 2025
Terible
I have never stayed in worse place.
thomas
April 25, 2025
The TV didn’t work the fan shut up when you turn off the light and the floor was uneven
Guest User
April 24, 2025
Worst hotel I’ve ever been to! The pictures online are not the room we were booked into. We checked into our room and were immediately met with a dead cockroach. The bathroom was dirty and because there was no air conditioning the windows were open. The screens had holes in them and the longer we were in the room the more bugs came in. We were being bitten. We went to the front desk to ask for a refund and were told we could not get one. We were given an email address to contact the owners and it turned out to be an automated response. We left and are fighting for a refund of a bug infested dirty room. Do not book there!!
Andrei
April 24, 2025
It was the worst experience ever. The building is literally falling apart, clogged drains, no AC, NO Bathroom WINDOW (lots of mosquitoes), dirty lobby and lots of really weird people. 0/10
Services & Amenities
Most Popular Amenities
Parking
Free
Luggage storage
Wi-Fi in public areas
Free
Surfing
Off-site
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Free
Front Desk Services
Front desk (limited hours)
Luggage storage
Languages Spoken
English
Health & Wellness
Kayaking
Off-site
Public baths
Sailing
Off-site
Ziplining
Off-site
Surfing
Off-site
Surfing lessons
Water sports equipment
Public Areas
Picnic area
Garden
Cleaning Services
Clothes dryer
Accessibility
Handrails in hallways
Handrails on stairs
Safety & Security
Fire extinguisher
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 10:30
Front desk hours: [Mon-Sun]08:00–19:00
Self check-in: Contact the property for instructions on how to obtain the card/keys
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Number of Rooms: 22
In the heart of Hilo, Wild Ginger Hotel is within a 5-minute drive of Hilo Farmers Market and Rainbow Falls. This hotel is 4.3 mi (7 km) from Kaumana Caves County Park and 4.5 mi (7.2 km) from Onekahakaha Beach Park.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.
A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include express check-out, luggage storage, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 18 guestrooms featuring refrigerators. Bathrooms have showers and hair dryers. Conveniences include ceiling fans, housekeeping is provided daily, and rollaway/extra beds (complimentary) can be requested.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.
A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include express check-out, luggage storage, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 18 guestrooms featuring refrigerators. Bathrooms have showers and hair dryers. Conveniences include ceiling fans, housekeeping is provided daily, and rollaway/extra beds (complimentary) can be requested.
Frequently Asked Questions
What is the cancellation policy for Wild Ginger Hotel?
The cancellation policy for Wild Ginger Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Wild Ginger Hotel?
What are the check-in and check-out times at Wild Ginger Hotel?
Standard check-in time at Wild Ginger Hotel is 15:00 and check-out time is 10:30.What are the check-in and check-out times at Wild Ginger Hotel?
Does Wild Ginger Hotel provide breakfast?
Yes, Breakfast is offered at Wild Ginger Hotel. Breakfast option(s): Western. Does Wild Ginger Hotel provide breakfast?
Can I bring my pet inside the Wild Ginger Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Wild Ginger Hotel.Can I bring my pet inside the Wild Ginger Hotel?
How far is the Wild Ginger Hotel from the closest airport?
The closest airport is Hilo International Airport, and it is about 12 mins from hotel by car (6.4 km).How far is the Wild Ginger Hotel from the closest airport?
About This Property
| Nearest Airport | Hilo International Airport |
|---|---|
| Distance to Airport | 6.37KM |
| Average Price From | PHP16116 |
| Hotel Star Rating | 2 |