Grand Naniloa Hotel, a Doubletree by Hilton
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hilo

Grand Naniloa Hotel, a Doubletree by Hilton

93 Banyan Drive, Hilo, Hawaii, 96720, United States
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In the heart of Hilo, Grand Naniloa Hotel Hilo - a Doubletree by Hilton is within a 5-minute drive of Coconut Island Park and Port of Hilo. This 4-star hotel is 1.8 mi (2.9 km) from Hilo Farmers Market and 2 mi (3.2 km) from Mokupapapa Discovery Center.Show More
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hotel overview picture
Last booked 1 hr ago
Highlights
Ideal location
Delicious breakfast
Parking available
Lots to do
Superb views
Amenities
Golf course
Outdoor swimming pool
Diving
Snorkeling
Hiking
Executive lounge
Gym
Private Parking
All Amenities
Property Description
In the heart of Hilo, Grand Naniloa Hotel Hilo - a Doubletree by Hilton is within a 5-minute drive of Coconut Island Park and Port of Hilo. This 4-star hotel is 1.8 mi (2.9 km) from Hilo Farmers Market and 2 mi (3.2 km) from Mokupapapa Discovery Center.
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4.1/5
Very Good
A great hotel, I will go there again
All 80 Reviews
Surroundings
Airport: Hilo International Airport
(3.8 km)
Landmarks: Zip Line Through Paradise
(<100m)
Landmarks: Naniloa Golf Course
(210m)
Landmarks: Banyan Massage Hale
(240m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Accessible King Room with Tub Ocean Front
5

Accessible King Room with Tub Ocean Front

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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One Bedroom King Suite With Soaker Tub
4

One Bedroom King Suite With Soaker Tub

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Two Queen Room
5

Two Queen Room

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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King Room with Bay View
2

King Room with Bay View

1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Private toilet
Room Details
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Oversized Two King Kamehameha Two Bedroom Suite
3

Oversized Two King Kamehameha Two Bedroom Suite

2 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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King Room with Ocean View
5

King Room with Ocean View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Accessible King Room with Shower
3

Accessible King Room with Shower

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Two Queen Room with Ocean View
4

Two Queen Room with Ocean View

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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King Room with Lanai and Oceanfront
7

King Room with Lanai and Oceanfront

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Accessible Queen Room with Tub Ocean Front
4

Accessible Queen Room with Tub Ocean Front

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Junior Ocean Front King Suite
7

Junior Ocean Front King Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Accessible Queen Room with Roll In Shower Ocean Front
6

Accessible Queen Room with Roll In Shower Ocean Front

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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King Room
6

King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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2 QUEEN BEDS OCEANFRONT WITH LANAI
5

2 QUEEN BEDS OCEANFRONT WITH LANAI

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Corner Ocean Front King Room(Balcony)
7

Corner Ocean Front King Room(Balcony)

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Guest Reviews

4.1/5
Very Good
80 reviews
Verified Reviews
  • Cleanliness4.2
  • Amenities3.9
  • Location4.5
  • Service4
Average for similar properties in Hilo
Most Mentioned
AI Summary
Conveniently located near the airport, beach, and park with easy access to dining. Guests appreciate the warm cookies, 24-hour valet parking, and friendly, attentive staff providing excellent service.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 20, 2025
The so-called window is just floor-to-ceiling glass, no window to open. I had no choice but to pay extra for a balcony room, but the facilities are old, the balcony door can't be pushed, the bolt screws are about to fall off, breakfast is priced at $25, order according to the menu, and more than $25 will be charged, but $25 is settled as $25, which is quite overbearing
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 12, 2025
The location is okay, the facilities are a bit old, but still very clean. Parking requires valet parking, which is a bit inconvenient.
Original TextTranslation provided by Google
t‍i‍a‍n‍l‍i‍n
January 10, 2025
Hilo is a small city with considerate service. I was catching a flight at 6:00 am and checked out at 4:00. I booked an Uber in advance, but was told that no driver accepted the order at 4:00. I immediately used Uber and Lyft to order a car, but no driver accepted the order. I asked the waiter if he could help find a car. We paid, but the waiter said that there were no online car-hailing and taxis at the moment, and there was no way. He also asked us to leave and not to affect their work, and his attitude was very bad. We had no choice but to walk to the airport (Google said it would take 1 hour and 15 minutes). 100 meters on the street, we saw a car with lights on in the yard of another small hotel, so we walked over to ask for help. The driver was called Jesse, and it was not a taxi. He immediately agreed to take us to the airport. I said I would give him money, but he didn't want it. In the car, I gave him $20 to express my gratitude! The hotel service is too bad, and Jesse is too kind! Thank you Jesse. In fact, it only takes 8 minutes to drive from the hotel to the airport! Thanks again 🙏 Jesse
Original TextTranslation provided by Google
Feixue🎉
January 5, 2025
The hotel is old, the facilities are old, there is only one restaurant in the hotel, the reception capacity is seriously insufficient. I checked in in the afternoon, and I had to wait for nearly half an hour to get the room card at the front desk in the evening. There were only two counters working and it was very slow, and there were many people waiting to check in. Hilo is really a place with limited hotels and few choices, otherwise it is not recommended. Especially during the holidays, the price is really unacceptable, the key is that it feels very worthless!
Original TextTranslation provided by Google
R‍e‍n‍j‍i‍a‍n‍m‍e‍i‍y‍o‍u‍t‍a‍i‍f‍e‍n‍g
January 3, 2025
Good, good, good, the best hotel in Hilo, the service is also good, I checked in a long time in advance and they gave me a room, and there were also drink coupons and other things, and they also gave me a free room upgrade. The scenery is also good. I like it
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 1, 2025
周圍景色好,房間重新裝修過比較新
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 26, 2024
酒店用門禁卡出入比較安全,衞生也好,其它都可以,只是酒店出入必須要有車,每晚停車費25刀,與租車費相當。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 19, 2024
服務非常差 設施老舊 建議避雷
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Services & Amenities

Outdoor swimming pool
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Fees may apply, US$25.00 (approx. PHP 1,464.93) Per stay. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children
US$30.00 (approx. PHP 1,757.92) per person per night

Breakfast
TypeWestern, American
StyleA la carte
AgeFee
Children 17 years old and under
Contact hotel
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 21 years old.

Paying at the Hotel

Property Description

  • Opened: 2016
  • Number of Rooms: 486
In the heart of Hilo, Grand Naniloa Hotel Hilo - a Doubletree by Hilton is within a 5-minute drive of Coconut Island Park and Port of Hilo. This 4-star hotel is 1.8 mi (2.9 km) from Hilo Farmers Market and 2 mi (3.2 km) from Mokupapapa Discovery Center.

While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as an outdoor pool or a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Hula Hulas, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Make yourself at home in one of the 379 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Frequently Asked Questions

What is the cancellation policy for Grand Naniloa Hotel, a Doubletree by Hilton?

The cancellation policy for Grand Naniloa Hotel, a Doubletree by Hilton varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Grand Naniloa Hotel, a Doubletree by Hilton?

Standard check-in time at Grand Naniloa Hotel, a Doubletree by Hilton is 16:00 and check-out time is 11:00.

Does Grand Naniloa Hotel, a Doubletree by Hilton provide breakfast?

Yes, Breakfast is offered at Grand Naniloa Hotel, a Doubletree by Hilton. Breakfast option(s): Western, American.

Can I bring my pet inside the Grand Naniloa Hotel, a Doubletree by Hilton?

As much as we love pets, unfortunately, we are unable to accommodate them in Grand Naniloa Hotel, a Doubletree by Hilton.

How far is the Grand Naniloa Hotel, a Doubletree by Hilton from the closest airport?

The closest airport is Hilo International Airport, and it is about 8 mins from hotel by car (3.8 km).

About This Property

Nearest AirportHilo International Airport
Distance to Airport3.85KM
Average Price FromPHP18597
Hotel Star Rating4