Grand Naniloa Hotel, a Doubletree by Hilton
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hilo
Grand Naniloa Hotel, a Doubletree by Hilton
93 Banyan Drive, Hilo, Hawaii, 96720, United States
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Last booked 7 hrs ago
Highlights
Superb views
Ideal location
Delicious breakfast
Lots to doAmenities
Snorkeling
Diving
Private parking
Hiking
Car rentals
Golf course
Bar
Restaurant
All Amenities
Property Description
In the heart of Hilo, Grand Naniloa Hotel Hilo - a Doubletree by Hilton is within a 5-minute drive of Coconut Island Park and Port of Hilo. This 4-star hotel is 1.8 mi (2.9 km) from Hilo Farmers Market and 2 mi (3.2 km) from Mokupapapa Discovery Center.
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8.2/10
Very GoodThe room was clean and overall good
All 118 Reviews
Surroundings
Airport: Hilo International Airport
(3.8 km)
Landmarks: Zip Line Through Paradise
(<100m)
Landmarks: Naniloa Golf Course
(210m)
Landmarks: Banyan Massage Hale
(240m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Accessible King Room with Tub Ocean Front
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
One Bedroom King Suite With Soaker Tub
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Phone amplifier
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5
Two Queen Room
2 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Phone amplifier
Check Availability
2
King Room with Bay View
1 King bed
Has window
Non-smoking
TV
Comb
Toothpaste
Soft drinks
Check Availability
3
Oversized Two King Kamehameha Two Bedroom Suite
2 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
King Room with Ocean View
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Check Availability
3
Accessible King Room with Shower
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
King Room with Lanai and Oceanfront
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Two Queen Room with Ocean View
2 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Check Availability
4
Accessible Queen Room with Tub Ocean Front
1 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Check Availability
7
Junior Ocean Front King Suite
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Check Availability
6
Accessible Queen Room with Roll In Shower Ocean Front
1 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Check Availability
6
King Room
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Phone amplifier
Check Availability
5
2 QUEEN BEDS OCEANFRONT WITH LANAI
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
Corner Ocean Front King Room(Balcony)
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Check Availability
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Guest Reviews
8.2/10
Very Good
118 reviews
Verified Reviews- Cleanliness8.4
- Amenities7.8
- Location8.7
- Service7.8
Average for similar properties in Hilo
Guest User
May 10, 2025
The best chain hotel in Hilo. It is next to the Japanese Park, where you can go for a walk. The front desk clerk is very friendly. There is only Valet parking. The price is not expensive compared to Oahu Island.
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Guest User
May 9, 2025
We are from Tianjin, China. Hilton Hotel is a very good hotel. The hygiene and other facilities are very good. In fact, we should thank Ctrip the most. I always book a room through Ctrip every time I go out. Ctrip makes me feel at ease. If I have any problem, I can find Ctrip.
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Guest User
May 8, 2025
衞生差、環境設施舊、噪音大！服務一般
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Xinmenggudaifu
May 6, 2025
酒店距離希洛機場幾分鐘車程。臨近海邊。附近有公園適合運動。停車在酒店內需要付費代客泊車。
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Guest User
May 2, 2025
The room is not up to the four-star standard, and the service is not good. One day when I returned to the hotel, one of the rooms was not cleaned, and the towels were not changed. I went to the front desk to ask and was told that it was cleaned once every two days. In addition, two bottles of mineral water were only given on the day of check-in, and none were given on other days. They said that it was the hotel's rule that no parking fee was charged, but the car was parked and picked up by the waiter. In addition to the tip, the hotel charged a service fee of US$25 per day. In addition to the normal check-in fee, various taxes and fees were inexplicably collected every day, nearly US$46. I am really not used to it, and even more unhappy.
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Guest User
May 2, 2025
隔音極差可以清晰聽到隔壁動靜
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Zhannifoannisidun
April 28, 2025
Is this Hilton? The number one on the Big Island? All show and no substance. Except for the price of Hilton, the hotel is a mess even for basic hygiene. First of all, they don't clean. Secondly, the toilet paper and napkins are all synthetic and recycled. Our room should be a converted suite. The door is in the door. The mirror is directly hung on the wall. The air conditioner sounds like a tractor coming in. There are big cockroaches crawling around the elevator entrance. We stayed here for three days. Every night, we closed our suitcases tightly for fear that bugs would come in. That would make me crazy. Please note that the parking lot is charged $25 per night, whether you use their parking service or not. Attached are some photos for everyone to feel. First bad review
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Guest User
April 23, 2025
酒店條件一般，但勝在乾淨整潔，位置方便，服務人員也態度熱情，hilo首選
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Huichanggedemao
April 21, 2025
設施太舊，空調的設計也是很奇葩
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Services & Amenities
Most Popular Amenities
Snorkeling
Diving
Off-site
Private parking
Additional charge
Hiking
Off-site
Car rentals
Golf course
Off-site
Bar
Restaurant
Business center
Cafe
Executive lounge
Outdoor swimming pool
Gym
Conference room
Luggage storage
Wi-Fi in public areas
Free
Taxi booking service
Multi-function room
24-hour front desk
Bar
Restaurant
Outdoor swimming pool
Gym
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking, and Fees may apply, US$25.00 (approx. PHP 1,386.63) Per stay. Reservation not needed.
Private parking
Additional charge
Valet parking
Transportation
Car rentals
Taxi booking service
Front Desk Services
Concierge service
Luggage storage
VIP check-in service
Tour and ticket booking service
Express check-in and check-out
24-hour front desk
Languages Spoken
English
Japanese
Food & Drink
Lobby bar
Room service
Bar
Cafe
Convenience store/kiosk
Health & Wellness
Snorkeling
Diving
Off-site
Hiking
Off-site
Golf course
Off-site
Gym
Sailing
Ziplining
Off-site
Kayaking
Activities
Eco tours
Off-site
Fishing
Public beach
Public Areas
Vending machines
Executive lounge
Garden
No smoking in public areas
ATM
Elevator
Picnic area
Smoking area
Cleaning Services
Dry cleaning
Laundry service (on-site)
Clothes dryer
Laundry detergent
Ironing service
Facilities for Children
Children's meals available
Children's toys
Business Services
Business center
Conference room
Fax/copying service
Additional charge
Wedding service
Multi-function room
Accessibility
Stair-free main entrance
Accessible rooms available
Pool ramp available
Braille signs
Safety & Security
Smoke detector
CCTV in public areas
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: 16:00–24:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children | US$30.00 (approx. PHP 1,663.96) per person per night |
Breakfast
TypeWestern, American
StyleA la carte
| Age | Fee |
|---|---|
Children 17 years old and under | Contact hotel |
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
Property Description
- Opened: 2016
- Number of Rooms: 486
In the heart of Hilo, Grand Naniloa Hotel Hilo - a Doubletree by Hilton is within a 5-minute drive of Coconut Island Park and Port of Hilo. This 4-star hotel is 1.8 mi (2.9 km) from Hilo Farmers Market and 2 mi (3.2 km) from Mokupapapa Discovery Center.
While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as an outdoor pool or a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Hula Hulas, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 379 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as an outdoor pool or a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Hula Hulas, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 379 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.