Guest User
March 11, 2025
The staff was absolutely outstanding: warm, attentive, and always ready to help with a smile. A special thanks to the General Manager, Axel Knoer, who was always present, incredibly kind, and genuinely committed to making sure everything was perfect. Breakfast was excellent, and any special requests were handled with ease — like when we wanted to try traditional Sri Lankan dishes, which was no problem at all. A huge thank you to our personal „butler“, Thilina (Till) — always present, always cheerful, and nothing was ever too much to ask. But honestly, this level of care and service applies to the entire team. Thank you so much for an unforgettable stay — we will definitely be back!