"Excellent!  A very big thumb up! 👍🏻👍🏻👍🏻👍🏻 Awesome onsen, grand lobby, incredible seaview, unlimited drinks, excellent staff and clean facilities and places. Those are my descriptions to this hotel. I have a very pleasant stay with parents (aged 80+) and highly recommend! Surprising me is the front desk, can speak fluent English, Korean, etc. Special thanks to Harada san 👍🏻, she did a great job and arrange a shuttle to drive us to the airport bus stop.  Drivers are very kind as well! Breakfast is good, value for money, lots of choices, Japanese style( like sashimi rice, mackerel, salmon for grilled) and Western(toast, salad) are very fresh. Highly recommended! For dinner, this is 90 mins semi buffet style…. Nice to try, due to the “semi” set does not offer choices, and we don’t eat beef, Huy (restaurant staff) nicely offer to change to pork (takes 10 minutes to prepare) and take another 5-6 min to cook.  To me, a bit rush to get other food to finish, especially you are accompanied with disabled parents! Anyway, thanks to him, we got special menu - seafood, for my second night dinner. Honestly, the price is expensive, not worth for people don’t drink alcohol. But if you are an alcoholic, there is wide range of choices. cocktail, chardonnay, etc are soso! One “cons” is the location is a bit off from Beppu JR, if u drive, highly recommended, my case is the car break down (Toyota shop really disappointing) especially u carry aged 80+ disabled parents."

"It was very beautiful and nice. The breakfast was delicious."

"It was a shame that the hallway on the upper floor was hot and uncomfortable because there was no air conditioning. The moment I stepped out of the elevator, it was sweltering. Breakfast was delicious as always. The kids enjoyed the small pool."

"It was a really great hotel. The hot springs were wonderful. The room had an amazing ocean view of Beppu Bay. There were many foreign staff members who were very helpful and polite. Thank you. I would like to go again."