Red Roof Inn & Suites Herkimer

Clean rooms, close to everything needed and a great staff all combine to make me a repeat visitor

I was pleasantly surprised to see the Red Roof Inn had been improved since the last time we were here a few years ago. It is a budge-friendly hotel close to the exit off the New York State Thruway. The room was clean, ship-shape and affordable. We were greeted by a friendly and pleasant staff. The continental breakfast offered choices including oatmeal, yogurt, muffins, hard boiled eggs, cereals, coffee and juices and included in the price. There is a Denny’s across the parking lot if you would prefer a hot breakfast. WiFi is free and fast. It is the best budget hotel I have stayed in and highly recommend it if your travels bring you to Herkimer.

I don’t normally write reviews, but tonight deserves one. My friend and I arrived at the hotel cold, overwhelmed, and going through a very difficult situation. Lynn at the front desk went above and beyond to make sure we were comfortable and happy with our stay. We spent today dealing with constant road blocks and her empathy was exactly what we both needed tonight. Lynne’s compassion for others is exactly why we will be staying at red roof inn whenever we need a hotel moving forward, and we will be recommending this hotel to all of our friends. My friend is struggling with mental health challenges, and Lynne treated us with such empathy, dignity, and humanity when we really needed it most. Her kindness turned an extremely stressful night into something bearable. People like her make all the difference in the world. The hotel is so lucky to have her, and I hope management sees how valuable she is. If you’re thinking of staying here, know that you’ll be welcomed by someone who genuinely cares. Thank you, Lynn. We will never forget what you did for us. Red Roof Inn has officially gained two new loyal customers for life. I am truly impressed with Lynn’s impeccable work ethic, and the grace she showed us while we were struggling. We can not even put into words how grateful we are to have dealt with such a wonderful worker like Lynn. ⭐️⭐️⭐️⭐️⭐️

We were pleasantly surprised by this outstanding budget hotel. We picked it for the price and because it was close to the highway (NY Thruway) as we passed through eastern NY on our way home. It turned out to be a great choice. Our room was exceptionally clean without smelling of disinfectant, quiet, and comfortable. The "continental" breakfast had everything we could want... Okay--no waffle machine, but who really needs that? Desk clerks, both at check in and check out were friendly, polite, and knowledgeable. What more could you want? If traveling back through this area, we would likely stay here again.

If I could give this place 10 stars I would! The staff at the red roof in HERKIMER is some of the best I’ve dealt with and I travel for work all year round. From Theresa at the front desk managing sometimes 30 to 40 of us coming in all at once staying week to week to Paul the manager is always friendly and accommodating. Chris on overnight we would open up the breakfast a little early for us when we had early starts so we could get something to eat before we start our day and of course Todd, who would print out again sometimes 30+ receipts for all the guys to take on day of checkout so we could enter our per diem With our company. It’s a small modest place, but it’s always immaculate and the people are outstanding.

This is an older motel that's clean and well-maintained, with a friendly and responsive staff. It's really the only game in town for one section of the Erie Canalway bicycle trail. (I was riding from Rome to Schenectady over three days.) I'd stay here again without hesitation on another similar bike trip.