Scandic Helsingborg Nord

This has to be one of the worst places I have put money to sleep. when in fact I got none. Family of 4 needed a place to sleep for the night, neither of the adults got any sleep. Bed was as firm as a Rock and Noise from ALL over the place prevented any form of sleep. Service personel did nothing to accomodate any requests what so ever. The Kids "mocktail" was a Mock of all kinds, but nothing that was inviting at all, would rather have had plain juice. "Bartender" did not acknowledge my request that something was off, as the description of the mocktail was nothing like the drink served.

Well, there are a few things that could be worse. At least I spent a calm night in a sufficiently comfortable bed. The hotel is easy to reach by car and they have a large parking lot. This is why I preferred this place over a city center hotel. The rest was a bit strange. Most prominent was my experience at the reception desk when I wanted to prolong my stay for one more day. The lady at the counter bluntly refused my request and told me that I have to book by the internet. So I had to go back to my room, set up my computer click through the reservation procedure and enter my credit card details over a non-secure internet connection. To make the payment, I needed my pin generator that was still in the car. And finally I had to hope that the cleaning staff will comprehend that this room is booked for one more night and does not remove my stuff. As if it would be the most normal thing in the world they ignored the 'Do not disturb' sign, touched my personal belongings during my absence and closed the window making the air in the room unbreathable. There is no privacy in this place. At least, they didn't remove anything. Concerning the other guests, dogs, undisciplined children and tattoos seem to be mandatory accessoires. So if you want to enjoy your breakfast with a more decent surrounding choose another place. Breakfast is Swedish style, so don't ask for butter, different kinds of confiture, honey or even unflavored green tea.

There was absolutely no air in the rooms and even if you slept with the windows open it was like a sauna. The hallways of the hotel was however airconditioned well. Breakfast was great and hotel staff was nice. Restaurant workers were amazing and attentive!

Totally perfect for families with kids in alla ages, the play area in the restaurant gives the parents a chance to breath and actually eat from the buffet. Other play areas and pool is great. Breakfast food great with good vegan options.