No.318 Suzhou North Road, Luyang District, Hefei, Anhui, 230000, ChinaView Hotel Details
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Crowne Plaza Hefei Rongqiao Guest Reviews
4.7/5
Outstanding
2298 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2298)
Positive reviews(2246)
Reviews with photos/video(308)
Friendly front desk staff(395)
Delicious breakfast(179)
Perfect for business trips(129)
Near shopping area(123)
Convenient for shopping(111)
Stayed multiple times(55)
Awesome gym(24)
Negative reviews(51)
Guest User
1 King Bed Standard
Stayed in Jan 2025
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 16, 2025
I've been there for tour with my wife. look forward to having another happier memory.
Response from Property: 尊敬的賓客:您好!非常感謝您對我們酒店的選擇,每一位賓客的滿意就是我們最大的追求,我們會不斷努力,為每一位賓客打造温馨舒適的享受,期待與您的再次相遇!合肥融僑皇冠假日酒店總經理:杜輝
Aleku
1 King Bed Standard
Stayed in Mar 2024
Business travelers
81 review
3.7/5
Posted on May 25, 2024
I found hair on my bed and floor, staff immediately offered me upgrades and checked my new room before I entered.
Response from Property: 尊敬的賓客:您好,感謝您選擇合肥融僑皇冠假日酒店。謝謝您抽出寶貴時間與我們分享您的入住感受。非常遺憾此次入住沒有收穫您的滿意,在此我們感到十分抱歉!我們已將您的反饋上報給酒店管理層,並且會對您的問題加以重視,杜絕類似情況發生,我們會在今後的工作中也會加強員工培訓。未來我們會繼續努力用心服務好每一位客人,成為客人摯愛的酒店。我們誠摯期待再為您服務,讓您感受到我們服務的提升!祝您生活愉快。合肥融僑皇冠假日酒店總經理: 杜輝
Guest User
2 Twin Beds Standard
Stayed in Apr 2023
Family
3 review
5.0/5
Outstanding
Posted on May 30, 2023
The location is in the heart of the old city area. Everything is at walking distance and within 100 mts has a beautiful riverwalk.
Response from Property: Hello, dear guest officer! Thank you very much for choosing to stay in our hotel and leaving a precious full-star praise. Your satisfaction is our greatest encouragement. We will continue to maintain high-quality services and hope to meet you again soon. —General Manager of Crowne Plaza Hefei Rongqiao
Wandering Englishman
1 King Bed Standard
Stayed in Mar 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 5, 2023
Delightful hotel well located in one of the main areas of Hefei, close to Hefei train station. The hotel is situated next to a long canal which was recently renovated and you can enjoy long walks; it’s also close to several parks and Huaihe Road commercial street with many big shopping roads, Starbucks etc. also less than 10 minutes walk to the metro system.
Staff are very friendly and welcoming and have decent level of English service. Hotel is very clean and meets the Crowne Plaza standard. Large and fully equipped gym plus and 25 meter pool with four lanes is perfect for workouts. The breakfast buffet offers the classic Western food and some tasty local Anhui delicacies such as Huainan Beeft Noodles, meatballs, dumplings etc. Will definitely stay here again for business trips.
Response from Property: Dear customer, hello! Welcome to the beautiful Hefei and choose to stay at our hotel. Your sharing is very precious to us, and we will continue to maintain high-quality service. Sincerely welcome you to come back and take a look Anderson_ Dong_ IHG, General Manager
Johnny_2024
1 King Bed Standard
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Very Good
Response from Property: 尊敬的賓客:您好!非常感謝您對我們酒店的選擇,每一位賓客的滿意就是我們最大的追求,我們會不斷努力,為每一位賓客打造温馨舒適的享受,期待與您的再次相遇!合肥融僑皇冠假日酒店總經理:杜輝
Nasih Ali
Crown Cartoon Family Suite
Stayed in Jul 2022
Family
23 review
4.7/5
Amazing
Posted on Aug 26, 2022
This hotel is great. I love the fact the staff are so friendly and kind. Specially asst.manager Joanna Zhai. She was really helpful during our stay at the hotel. She made sure that our stay at the hotel was warm and satisfying. Attended to every need we had at once. Really appreciate her efforts. Breakfast in the hotel was nice but same. Wish it was a different experience everyday. The hotel was really clean and well maintained. My daughter really had a good time in the hotel and she was very sad to leave. Hope to return soon for another good getaway. Thanks to all staff from the hotel security bell boy reception guest relation staff house keeping and the management. I highly recommend the family suit if you are traveling with kids. You will definitely have a relaxed time while your kid will be enjoying the room.
6/7
Response from Property: Dear guest, hello! I am glad that every service link of the hotel has been recognized by you. Every good comment from you is the greatest encouragement to us. I sincerely hope that you can recommend us to more friends and look forward to meeting you again. Remember to come often! —Anderson_Dong_IHG, General Manager
Francisco Lopez Alcivar
1 King Bed Standard
Stayed in Jun 2022
Business travelers
19 review
4.2/5
Very Good
Posted on Aug 6, 2022
This hotel is very confortable, the gym is very good and big and the pool even little busy was always clean. The room was big and the bed soft, and the cleaning room incredible service. The only small issue is that the hotel staff should have more than one member to speak english.
Response from Property: Dear guests, Hello! Thank you very much for coming. Your sharing is very valuable to us. We will continue to work hard. Welcome to visit again! —Anderson_Dong_IHG, General Manager
l_y_wu
1 King Bed Standard
Stayed in Mar 2022
Business travelers
59 review
5.0/5
Outstanding
Posted on May 17, 2022
周边游 有公园 resort and parklands, walk distance to tourist spots. Breakfast is premium quality with excellent western foods. Will definitely recommended.
Response from Property: Hello, dear guest officer! I am very glad to receive your praise and picture sharing. With your encouragement, we will be more confident. We hope to see you again in Crowne Plaza Hefei Rongqiao in the near future. I wish you a happy life. —Anderson_Dong_IHG, General Manager
GianfrancoBianchi
2 Twin Beds Standard
Stayed in Apr 2023
Business travelers
101 review
3.7/5
Posted on Jun 1, 2023
Good experience here!
Response from Property: 親愛的客官,您好!歡迎您來到美麗的合肥並選擇入住我們酒店,您的滿意將化作我們前進的動力,我們會繼續努力,希望能贏得您下次的五分好評,祝您生活幸福,旅途愉快!— 合肥融僑皇冠假日酒店總經理 杜輝
Conway
1 King Bed Standard
Stayed in Jul 2022
Solo travelers
39 review
5.0/5
Outstanding
Posted on Aug 20, 2022
Great parking, and friendly staff.
Response from Property: "Thank you for meeting" Thank you for your high affirmation of our hotel. We will continue to work hard as always to provide you and other guests with a better and more comfortable stay experience. Welcome to come again! —Anderson_Dong_IHG, General Manager
Guest User
Superior Room
Stayed in Jan 2025
Business travelers
54 review
5.0/5
Outstanding
Posted on Feb 27, 2025
The room was very clean. The downstairs was facing the park with a good environment and a good view. It was very quiet and comfortable to sleep. My nose is sensitive and I am most afraid of odors. This room has no odor at all. The air is good. Devin Wang at the front desk was very nice and chose the room according to my requirements. The next night, the guests next door were a bit noisy. I called the front desk and it was solved immediately. The service was very good and I will choose it again next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay at Crowne Plaza Hefei Rongqiao. It has always been our goal to make every guest satisfied and comfortable. We sincerely hope that Crowne Plaza Hefei Rongqiao will be your first choice for your next stay. I wish you a happy life! — General Manager of Crowne Plaza Hefei Rongqiao: Du Hui
Guest User
1 King Bed Standard
Stayed in Jan 2025
Family
7 review
5.0/5
Outstanding
Posted on Feb 14, 2025
The hotel facilities are complete, and the fitness center is free to use. The room is clean and tidy, and the air conditioning works well. Annie at the front desk provided great service, and parking is also very convenient. The location is 10-15 minutes' walk from Xiaoyaojin and the pedestrian street. There are many places to eat, drink and have fun, which is very convenient!
Original TextTranslated by Google
Response from Property: 親愛的客官, 您好!感謝您一直以來的支持與厚愛,能得到您的嘉獎我們萬分榮幸,期待您的再次光臨!—合肥融僑皇冠假日酒店總經理:杜輝
Guest User
1 King Bed Standard Xiaoyaojin View
Stayed in Jan 2025
Travel with friends
4 review
5.0/5
Outstanding
Posted on Feb 12, 2025
The location of this hotel is really good, in the city center, with convenient transportation and parking. It is also owned by InterContinental. Annie at the front desk was very friendly and introduced the food and attractions in Hefei. The room was clean and the facilities were well maintained. There is a gym and swimming pool.
Original TextTranslated by Google
Response from Property: 親愛的客官, 您好!感謝您一直以來的支持與厚愛,能得到您的嘉獎我們萬分榮幸,期待您的再次光臨!—合肥融僑皇冠假日酒店總經理:杜輝
Guest User
1 King Bed Standard
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 13, 2025
The room is clean and hygienic, and the details are well handled. Annie at the front desk is considerate and the room is very quiet. The hotel is in the old town, very close to Gu Xiaoyaojin and the pedestrian street. The transportation is quite convenient, there are parking lots both above and below the ground, and there are also electric car charging piles, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your continued support and kindness. We are honored to receive your praise and look forward to seeing you again! — General Manager of Crowne Plaza Hefei Rongqiao: Du Hui
Dr iving
2 Twin Beds Standard
Stayed in Jan 2025
Family
42 review
5.0/5
Outstanding
Posted on Feb 8, 2025
The stay was pretty good. Xiao Wu called in advance. Although there were some minor incidents during the stay, it was generally good. The room was quiet. I will choose this place again next time I come. Especially for self-driving parking, there are many parking spaces in the underground garage. It is recommended.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇合肥融僑皇冠假日酒店。非常感謝您在百忙之中分享體驗。您的認可和支持是我們前進道路上的領航燈。我們始終堅信,酒店的口碑是以賓客真正的滿意而推薦出去的。酒店長期以來堅持為客人提供舒適高效的商旅體驗,客人的滿意是我們最好的回饋。酒店全體員工期待不久的將來能再次為您服務!合肥融僑皇冠假日酒店總經理: 杜輝。