Premier Inn Hayle

Stayed here before our actual holiday elsewhere and would never come back. Restaurant meal deal is a scam. Didn't have half the menu for dinner or breakfast. Food looked like it had been in a fight with the chef. Tables were sticky. Beds were wonky, lights flickering. Purchased ultimate WiFi but they told us afterwards the mast is down for months. Everything about the hotel is dirty and run terribly. Dont come here

The room was clean, the bed was very comfortable and there was a cool air fan they supplied, was very good as it was a very warm night. The staff were very good at the front desk too.

We stayed here for 4 nights while attending a nearby wedding. Premiere Inns do what they say on the tin; reasonably basic, decent sized room & incredibly comfortable bed. No AC which was not expected, but a good fan had been placed in the room & was on, cooling the room nicely on the hottest weekend of the year. That leads me on to the staff, brilliant! They were all friendly, helpful & knowledgeable. In particular, Jamie went over & above the norm. Amazingly helpful & a lovely personality. If that lady wants a career in hospitality, she will go far!

First of all. I booked my stay at the premiere inn next door to the brewers fair Hayle Cornwall. . I’ve stayed in premier inns before. Which have everything at your convenience including the restaurant which is all in the same place. On this occasion at the hotel they have no restaurant so at reception I asked do they have a restaurant. I was told The brewers fair is next door. They have the same menu as the premier inns so I presume they are combined. A lot of the staff at the brewers fair seem quite vacant. It’s like talking to a robot. No smiles. Ignorant as in when you are talking to them they start talking to another member of staff.this goes especially to a middle aged women who was behind the bar where the orders for food are taken. 01/06/2025. This is not good enough as this can reflect on the premier inn name. The brewers fair is open to the general public who are not staying at the premier inn so the service is going to suffer. More so if you have had exceptional service at premier inns where everything is in one place then going to a pub next door then the service is going to suffer. Let’s face it. If you pay £120 a night for a room. You don’t want to be palmed off to a pub next door because that is what it is. If you want proper service with a smile and staff not being ignorant then avoid this place and this particular premier inn in Hayle as well. Mr shelton.

AVOID The Premier Inn at Hayle. Room 23 smells stale. The bathroom is in urgent need of, at best, a thorough cleaning & preferably complete renovation. The paintwork is old and flaking, the bath taps are old & rusty & have stained the bath. And the soap dispenser is rusty & filthy - bring your own soap. See photos.