The Close Airport
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The Close Airport

10 Harlington Cl, Harlington, Hayes, Greater London, UB3 5BW, United Kingdom
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Amenities
Private parkingFree
Airport pick-up
Airport drop-off
Wi-Fi in public areas
Shuttle service
Express check-in and check-out
VIP check-in service
English
All amenities
Property Description
With a stay at The Close Airport in Hayes (Heathrow Villages), you'll be within a 15-minute drive of Windsor Castle and Royal Botanic Gardens, Kew. This guesthouse is 10.8 mi (17.4 km) from Wembley Stadium and 11.1 mi (17.9 km) from Kensington High Street.
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5.6/10
Cleanliness5.6
Amenities5.5
Location5.7
Service5.5
All 23 reviews
Surroundings
Metro: Heathrow Terminal 2 & 3
(3.6 km)
Metro: Hounslow West
(4.5 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

18

Business Double Room With Double Bed

1 double bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Towels
Garden view
Bedding: Blanket or quilt
Room Details
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16

Deluxe Triple Room (Room 3)

1 single bed and 1 double bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Towels
Garden view
Bedding: Blanket or quilt
Room Details
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21

Deluxe Double Room-Room 5

1 double bed
Free Wi-Fi
Non-smoking
City view
Wi-Fi in room
Towels
Bedding: Blanket or quilt
Room Details
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15

Deluxe Twin Room (Room 4)

2 single beds
Free Wi-Fi
Non-smoking
City view
Wi-Fi in room
Towels
Bedding: Blanket or quilt
Room Details
Check Availability
16

Deluxe Triple Room (Room 1)

1 single bed and 1 double bed
Free Wi-Fi
Non-smoking
City view
Wi-Fi in room
Towels
Bedding: Blanket or quilt
Room Details
Check Availability
24

Deluxe Triple Room (Room 6)

1 single bed and 1 double bed
Free Wi-Fi
Non-smoking
Private bathroom
Wi-Fi in room
Towels
Garden view
Room Details
Check Availability
18

Deluxe Double Room (Room 2)

1 double bed
Free Wi-Fi
Non-smoking
City view
Wi-Fi in room
Towels
Bedding: Blanket or quilt
Room Details
Check Availability
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Guest Reviews

5.6/10
23 reviews
  • Cleanliness5.6
  • Amenities5.5
  • Location5.7
  • Service5.5
Average for similar properties in Hayes
Most Mentioned
Review summary
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Price/Value for Money: Multiple guests emphasized the affordability compared to other local accommodations, particularly for short stays or layovers. The budget-friendly rate was considered a strong selling point for solo travelers or those seeking temporary lodging.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2025
So noisy during mid night can't sleep properly and Room was very tiny and not attached washroom
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 19, 2025
The receptionists were really very bad
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 4, 2023
這是一家黑店。民宿老闆非常危險。由於攜程網上沒有標註出來要按金,後續出現嚴重問題。在已經在網上交納26磅按金的情況下,入住的時候民宿老闆讓我們再交納26磅現金。我們在和攜程客服溝通的時候一直尾隨着我們,非常危險。我們當即決定迅速撤離這裏。撤離後要求攜程客服退租金和按金。攜程以各種理由推脱
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 27, 2024
Great Stay I had great time confirmation bed for an in and put stay layover. Most of the layover hotels are expensive this one is greatly priced and simple do not expect fancy it's super simple and when I say simple it's simple.Would recommend for solo travellers on a budget.
R‍h‍o‍n‍d‍a
March 29, 2024
After we completed to million mile march getting to the house we were feeling like pack mules that had just been herded across the desert. We did give it a cute name though “Jack The Ripper Prospect House”. Baby we was so deep in the hood I got to watch Fridays live out of the window.
R‍e‍d‍w‍a‍n
May 1, 2024
I have stayed to check in until midnight And heating is not working Dirty poor service
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 11, 2024
I placed a booking to stay at the Close Airport on the 25th July for one night. I checked into the property at approximately 1445pm and had vacated the property by 1500pm. The reason I vacated the property was because the advertising of the property was completely different to the rooms provided - the cleanliness of the room and security of the property was in appropriate. On walking from the bus stop to the property I was made to feel unsafe by gangs of children and men on New Road, I feel as though it should be recommended in the check in instruction for a taxi to drop off outside the property due to this concern and unsafe nature of the neighbourhood. I am a lone traveller, 28 years of age and felt completely vulnerable in this situation. Upon checking into the property the room was very small and the bed sheets had lots of hair on top of the quilt and under the duvet - small black hairs which I have taken pictures of and am happy to send as evidence. The walls were dirty and furniture in tatters, I also have photos of this. The room was stuffy and dark - I did not feel safe to stay. I then had to book another hotel 10 minutes away in order to accomodate my stay for the night costing me an additional 145 GBP. On contacting the property to resolve the issue 
no apology was given and no way to resolve the issues mentioned. Their words "no compensation will be given as we provided assistance to the mutual guest we sent our team" - I can assure you that no assistance was provided and they did not send any member of their team to the property to resolve the issue. Also in the same email they sent they referred to myself as a "he" which just goes to show that they have no idea of who was staying at the property and certainly did not come face to face with myself. Upon checking in I had to scan my ID and drivers licence on the way in which will be on their system. I am absolutely disgusted with the service that they have provided. Other female lone travellers should be warned of the location of the "accomodation" and the safety concerns - the photos on the website of the property need to be updated as the room was worse than that of a uni halls accomodation.
N‍e‍e‍l‍a‍m
March 10, 2024
To much noises, very difficult to get in for checking so much confusion! In the room no where to hand the towels and clothes! Very dissatisfied

Services & Amenities

More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Transportation
Front desk services
Languages spoken
Food & drink
Public areas
Cleaning services
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00

Self check-in: Contact the property for the access code

To check-in, contact the property 1 day in advance by email.At the same time, please provide proof of identification

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of £50.00 (approx. US$65.81) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 25 years old

Property Description

  • Number of Rooms: 6
Phone:+44-20-39730200
Email:admin@robindoor.com
With a stay at The Close Airport in Hayes (Heathrow Villages), you'll be within a 15-minute drive of Windsor Castle and Royal Botanic Gardens, Kew. This guesthouse is 10.8 mi (17.4 km) from Wembley Stadium and 11.1 mi (17.9 km) from Kensington High Street.

Take in the views from a garden and make use of amenities such as complimentary wireless internet access.

Featured amenities include express check-in and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 6 guestrooms. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Frequently Asked Questions

What’s the cancellation policy at The Close Airport?

The cancellation policy at The Close Airport depends on your room type and booking terms.

What are the check-in and check-out times at The Close Airport?

Check-in at The Close Airport starts from 15:00, and the standard check-out time is by 11:00.

What amenities, facilities, and services are offered at The Close Airport?

Popular amenities and services at The Close Airport include Shuttle service.

Is breakfast available at The Close Airport?

No, The Close Airport doesn't provide breakfast.

Are pets allowed at The Close Airport?

No, pets are not allowed at The Close Airport.

How do I get to The Close Airport from the nearest airport?

The nearest airport is Heathrow Airport, located about about 9 mins from hotel by car (3.8 km) away.

Does The Close Airport offer airport transfer services?

Yes, The Close Airport offers airport transfer services. Contact the hotel in advance to confirm availability and fees.

About This Property

Nearest AirportHeathrow Airport
Distance to Airport4.59KM
Nearest Train StationHayes & Harlington Railway Station
Distance to Train Station3.08KM
Nearest Subway StationHeathrow Terminal 2 & 3
Distance to Subway Station3.56KM
Hotel Star Rating3