The Swan at Hay
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1 night
1 room, 2 adults, 0 children
All properties in Hay-on-Wye
The Swan at Hay
Church St, Hereford, Hay-on-Wye, Powys, HR3 5DQ, United Kingdom
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Highlights
Delicious breakfast
Ideal location
Free parking
Lots to do
Pets welcomeAmenities
Horse riding
Hiking
Private parkingFree
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
All amenities
Property Description
With a stay at The Swan at Hay Hotel in Hereford, you'll be within a 15-minute drive of Brecon Beacons National Park and Hay Castle. This hotel is 0.1 mi (0.2 km) from River Wye and 0.2 mi (0.3 km) from Hay Cheese Market.
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8.3/10
Cleanliness8.3
Amenities8.2
Location8.3
Service8.2
All 40 reviews
Surroundings
Train: Hereford
(33.0 km)
Train: Builth Road
(33.5 km)
Landmarks: Castle Book Store
(<100m)
Landmarks: Church of St. Mary the Virgin Hay-On-Wye
(120m)
Landmarks: Playground
(170m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Classic Single Room
1 Single bed
Non-smoking
Check Availability
4
Superior Double Room
1 King bed
Non-smoking
Private bathroom
TV
City view
Tea bags
Check Availability
5
Superior Twin Room
2 Single bed
Non-smoking
Private bathroom
TV
City view
Tea bags
Check Availability
8
Deluxe Double Room, 1 King Bed
1 King bed
Non-smoking
Private bathroom
TV
City view
Tea bags
Check Availability
7
Classic Double Room with Double Bed
1 Double bed
Non-smoking
Private bathroom
TV
City view
Tea bags
Check Availability
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Guest Reviews
8.3/10
Very Good
40 reviews
- Cleanliness8.3
- Amenities8.2
- Location8.3
- Service8.2
Average for similar properties in Hay-on-Wye
Review summary
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Location: The hotel is conveniently located near the town center, just a couple of minutes' walk away, making it easy to explore the local attractions. The presence of on-site parking is particularly useful in the bustling area of Hay-on-Wye.
Guest User
September 14, 2024
Nice hotel and friendly staff. They serve breakfast, dinner, and lunch. If you want breakfast I would recommend paying for it when you make your reservation as this will be less expensive.
M7819****
June 6, 2025
房型乾淨簡單，地點好找，靠近大馬路上。還有停車位。早餐不錯，部分自助也有可選擇的主食。酒店人員也很親切。
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Guest User
October 30, 2025
This is the 3rd time we've stayed here & once again we were not disappointed. The staff are very good & the room we stayed in was wonderful. The breakfasts are always very good & we leave feeling nicely full. We'll be back again as this hotel is far superior to others.
Guest User
October 27, 2025
My wife and I stayed here for a night while walking Offa’s Dyke Path, the hotel being very convenient for this (or, indeed, for visiting Hay-on-Wye or the surrounding area generally). Our room was clean, comfortable and well-designed. (Although quite cosy, it was perfectly adequate). It was lovely and warm which was just the job after walking all day in the rain. We had a very good dinner in the restaurant and an excellent choice of breakfast cooked to order. Recommended.
Guest User
October 3, 2025
Just had a lovely weekend, two night stay, here for my 50th birthday and I cannot fault the hotel at all. We stayed in room 3 which was a brilliant size. Room was clean, bright and airy. We ate both breakfast and dinner here over the weekend and enjoyed some lovely food - I'd recommend the cheeseboard! I would also like to say how lovely all the staff were. We had flowers organised for my room, which were waiting with a nice card from the hotel and some Happy Birthday signs on the wall and door. Everyone we spoke to during the stay was friendly and helpful, but I'd like to give a special shout out to the guy who was behind the bar each night (sorry I didn't get his name) who was full of helpful tips for shopping in Hay and also recommended some book places in other parts of the country. All in all a brilliant stay and I would def recommend this hotel to anyone wanting to stay in the area.
Guest User
September 16, 2025
Superior Double - I think not ! This was what hubby had booked for our one night stay at The Swan Hotel. I would love the opinion of the management team as to why they think Room 11 deserves the title Superior Double ? Yes, it has a large double (if not more) bed taking up a lot of the space in the small room. It has curtains with frayed and perished linings, damaged lamp shades, windows with very poor paint work, ingrained dust lying at the bottom of the door frames, bath towels that were a light shade of grey !!! Thanks to the very helpful Sarah, we were moved to “one of the best room’s” Granted on first inspection it was so much bigger & brighter, a great shower room everything seemed 10/10. However, on closer inspection two lamps with bulbs that did not work, with cobwebs hanging down & disappointed to find even more frayed & perished curtain linings !! These are not expensive things to put right but think again how easy it is to let people down with false & misleading titles.
Guest User
August 16, 2025
Visited the Swan for a drink and light bite with my family at lunchtime. The Swan is comfortable and food was great but what was really excellent were the staff. Attentive and welcoming, really making us feel valued. I would highly recommend a visit.
Guest User
August 2, 2025
What a lovely hotel. The Swan at Hay has an older world charm enhanced by naturally friendly and helpful staff. Spacious, comfortable, spotlessly clean and thoroughly relaxing. Many thanks.
Services & Amenities
Most popular business facilities
Horse riding
Hiking
Private parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Private parking
Free
Business services
Multi-function room
Conference room
Additional charge
Front desk services
24-hour front desk
Express check-in and check-out
Luggage storage
VIP check-in service
Languages spoken
English
Food & drink
Bar
Lobby bar
Room service
Snack bar
Public areas
No smoking in public areas
Garden
Smoking area
Health & wellness
Hiking
Horse riding
Activities
Fishing
Cleaning services
Clothes dryer
Facilities for children
Children's meals available
Accessibility
Handrails on stairs
Accessible rooms available
Safety & security
First aid kit
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 07:00–11:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleSet menu
Opening hours[Mon - Sun] 08:00-10:00 Open
| Age | Fee |
|---|---|
Adult | Set menu:£15.00 (approx. PHP 1,164.75) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: £15.00 (approx. PHP 1,164.75) per pet per night
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1812
- Number of Rooms: 19
Phone:+44-1497821188
With a stay at The Swan at Hay Hotel in Hereford, you'll be within a 15-minute drive of Brecon Beacons National Park and Hay Castle. This hotel is 0.1 mi (0.2 km) from River Wye and 0.2 mi (0.3 km) from Hay Cheese Market.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy British cuisine at The Garden Room, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 19 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy British cuisine at The Garden Room, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 19 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Frequently Asked Questions
What’s the cancellation policy at The Swan at Hay?
The cancellation policy at The Swan at Hay depends on your room type and booking terms.What’s the cancellation policy at The Swan at Hay?
What are the check-in and check-out times at The Swan at Hay?
Check-in at The Swan at Hay starts from 15:00-22:00, and the standard check-out time is by 11:00.What are the check-in and check-out times at The Swan at Hay?
Are pets allowed at The Swan at Hay?
Yes, pets are allowed at The Swan at Hay, but it’s recommended to contact the property directly to confirm.Are pets allowed at The Swan at Hay?
About This Property
| Nearest Train Station | Hereford |
|---|---|
| Distance to Train Station | 33.02KM |
| Average Price From | PHP12320 |
| Hotel Star Rating | 4 |