The Swan at Hay
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1 night
1 room, 2 adults, 0 children
All properties in Hay-on-Wye
The Swan at Hay
Church St, Hay-on-Wye, Powys, HR3 5DQ, United Kingdom
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We Price Match
Highlights
Delicious breakfast
Free parking
Lots to do
Pets welcomeAmenities
Horse riding
Hiking
Private parkingFree
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
All amenities
Property Description
With a stay at The Swan at Hay Hotel in Hereford, you'll be within a 15-minute drive of Brecon Beacons National Park and Hay Castle. This hotel is 0.1 mi (0.2 km) from River Wye and 0.2 mi (0.3 km) from Hay Cheese Market.
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8.2/10
Cleanliness8.2
Amenities8.2
Location8.2
Service8.2
All 41 reviews
Surroundings
Train: Hereford
(33.0 km)
Train: Builth Road
(33.5 km)
Landmarks: Castle Book Store
(<100m)
Landmarks: Church of St. Mary the Virgin Hay-On-Wye
(120m)
Landmarks: Playground
(170m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Classic Single Room
1 Single bed
Non-smoking
Check Availability
4
Superior Double Room
1 King bed
Non-smoking
Private bathroom
TV
City view
Tea bags
Check Availability
6
Superior Twin Room
2 Single bed
Non-smoking
Private bathroom
TV
City view
Tea bags
Check Availability
8
Deluxe Double Room, 1 King Bed
1 King bed
Non-smoking
Private bathroom
TV
City view
Tea bags
Check Availability
7
Classic Double Room with Double Bed
1 Double bed
Non-smoking
Private bathroom
TV
City view
Tea bags
Check Availability
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Guest Reviews
8.2/10
Very Good
41 reviews
Verified Reviews- Cleanliness8.2
- Amenities8.2
- Location8.2
- Service8.2
Average for similar properties in Hay-on-Wye
AI Summary
Guests appreciate the excellent breakfast and dinner options. The friendly staff create a warm atmosphere. The convenient location near shops and cafes allows easy exploration of Hay-on-Wye.
Guest User
June 6, 2025
The room is clean and simple, the location is easy to find, close to the main road. There is also parking space. The breakfast is good, some of the buffets also have staple foods to choose from. The hotel staff are also very friendly.
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Guest User
September 14, 2024
Nice hotel and friendly staff. They serve breakfast, dinner, and lunch. If you want breakfast I would recommend paying for it when you make your reservation as this will be less expensive.
Guest User
August 16, 2025
Visited the Swan for a drink and light bite with my family at lunchtime. The Swan is comfortable and food was great but what was really excellent were the staff. Attentive and welcoming, really making us feel valued. I would highly recommend a visit.
Guest User
August 2, 2025
What a lovely hotel. The Swan at Hay has an older world charm enhanced by naturally friendly and helpful staff. Spacious, comfortable, spotlessly clean and thoroughly relaxing. Many thanks.
Guest User
June 25, 2025
This is a great hotel. The room we had was great for what we needed. The breakfast and evening meal were well presented and very tasty. The bar area seemed quite and may need an update, but the beer and staff here were excellent. I know the area is small, but something needs to be done about the parking, we got in eventually but having to pay for parking else where was not a great start, it should at least should be mentioned when booking.
Guest User
June 25, 2025
Sadly expecting a better stay for the high tariff. Small room in need of TLC, English breakfast overpriced for size of portion. Best feature, the morning staff, lovely ladies.
Guest User
June 22, 2025
There's nothing wrong with this hotel it's okay. Nice garden, food nice enough rooms clean, staff nice! But is that enough for £170.00 a night room only? I don't think so! Disappointing to say the least.
Jeff K
June 12, 2025
This used to be a lovely hotel but has been 'run into the ground'. The rooms are in dire need of refurbishment and a good clean. Curtains and furniture are dirty and shabby. The breakfast buffet selection was tiny and the produce for the cooked breakfast cheaply-sourced especially the seemingly microwaved heated up sausage. If you want to see how to run a similar sort of hotel I suggest you try the Bear in Crickhowell which isn't that far away as is where we stay now when we want to go to Hay. Our last stay at the Swan was over a year ago but looking at the very defensive replies to any negative reviews ,things haven't changed. The issue is it is really the only hotel in town so there is no competition.
Services & Amenities
Most Popular Amenities
Horse riding
Hiking
Private parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Private parking
Free
Front Desk Services
24-hour front desk
Express check-in and check-out
Luggage storage
VIP check-in service
Languages Spoken
English
Food & Drink
Bar
Lobby bar
Room service
Snack bar
Health & Wellness
Hiking
Horse riding
Activities
Fishing
Public Areas
No smoking in public areas
Garden
Smoking area
Cleaning Services
Clothes dryer
Facilities for children
Children's meals available
Business Services
Multi-function room
Conference room
Additional charge
Accessibility
Handrails on stairs
Accessible rooms available
Safety & security
First aid kit
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 07:00–11:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleSet menu
| Age | Fee |
|---|---|
Adult | Set menu:£15.00 (approx. QAR 73.82) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: £15.00 (approx. QAR 73.81) per pet per night
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1812
- Number of Rooms: 19
Phone:+44-1497-821188
With a stay at The Swan at Hay Hotel in Hereford, you'll be within a 15-minute drive of Brecon Beacons National Park and Hay Castle. This hotel is 0.1 mi (0.2 km) from River Wye and 0.2 mi (0.3 km) from Hay Cheese Market.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy British cuisine at The Garden Room, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 19 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy British cuisine at The Garden Room, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 19 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for The Swan at Hay?
The cancellation policy for The Swan at Hay varies depending on the type of room and booking conditions.What is the cancellation policy for The Swan at Hay?
What are the check-in and check-out times at The Swan at Hay?
Standard check-in time at The Swan at Hay is 15:00-22:00 and check-out time is 11:00.What are the check-in and check-out times at The Swan at Hay?
Can I bring my pet inside the The Swan at Hay?
Pets are allowed on request at The Swan at Hay. Charges may be applicable.Can I bring my pet inside the The Swan at Hay?
About This Property
| Nearest Train Station | Hereford |
|---|---|
| Distance to Train Station | 33.02KM |
| Average Price From | QAR779 |
| Hotel Star Rating | 4 |