The Old Registry Guest House

Location: The hotel is centrally located, right on the Main Street, making it ideal for shopping and dining, and perfect for sightseeing. Guests found the location convenient with easy access to local attractions and low-cost parking nearby.

I booked an overnight stay at this BnB as a birthday and anniversary treat for my husband, we were both looking forward to a relaxing getaway particularly after looking at the available online info. The website promised a warm welcome and a great on-site restaurant and bar, which had a special offer of 2 cocktails for £10 from Thursday to Sunday which were keen to sample. Unfortunately, this stay didn’t quite live up to expectations. Shortly after booking our visit I became aware that the restaurant might not be open for our stay, there was conflicting information online so I booked a meal at a local pub just to be on the safe side. Upon arrival, we were greeted with a note on the door telling us to use the Ring doorbell, which did, we spoke to someone on the other end who gave us the code to enter, where to find our room key and directions to our room - definitely not the warm, personal welcome we had imagined. The room itself was lovely—spacious, comfortable, and well-equipped with everything we needed for our stay, including a whirlpool bath. However, the jets in the bath didn’t work which was a huge letdown, especially since we had both been looking forward to trying it out. After having our meal out we returned to the B n B hoping to enjoy a cocktail or two at the bar, but when we arrived, the bar was closed and there was no sign of anyone around. In fact, the first time we actually saw anyone was at breakfast the following morning. Speaking of breakfast, it was definitely the highlight of our stay. The dining room had a cozy, welcoming atmosphere and was beautifully decorated, there was a good range of options— including cereals, juices, and hot dishes, however shortly after sitting down at the breakfast table the lady that was serving us began talking about the “lazy staff” that had been on the night before and then proceeded to show us pictures of an overflowing bin in the kitchen which was not only unprofessional but also unwelcome at 8am in the morning. The breakfast itself was exceptional and we were glad that things were going to end on a positive note. When it came time to check out, we handed over the room key at the office door. The staff member quickly checked us out, but there was no "thank you for staying," no good-bye, or any kind of polite parting words—just a “that’s you checked out” Overall, it’s a real shame that the lack of customer service and unfulfilled promises about the facilities really let down what could have been a great stay. Everything else, from the room to the breakfast, was great, but the lack of attention to service and the amenities mean we won’t be returning.

Lovely stay Charming place right on the main street, beautiful decor. The staff were lovely and very helpful and they served a smashing breakfast, so delicious!