Dunes Express Inn and Suites

Chose this hotel to be close to Silver Lake and activities. This hotel is actually not close to any of that but in this part of the state, 10 miles would be considered close. the hotel itself looks nice from a distance, check in and out were both fast. all staff seemed nice and friendly. our room was nothing fancy, two beds with a lot of pillows and were clean. carpet is aging. internet is not good here, we had better phone reception in our car and something is wrong with their tv reception also. the beds were comfortable. plenty of room. the pool area is very large with tables and chairs for those not swimming and we noticed a large outdoor cemented area adjacent to the pool with a couple picnic tables out there. but the doors were locked to gain access. this is the first hotel we've ever seen that didnt have an outdoor area for its guests and disappointed the area they already have isnt utilized for its guests. dogs are welcomed at this hotel . the continental breakfast is normal fare, hot and cold items, fruit , cereal, usually something to satisfy anyone. Overall its not a bad place, it is dated and probably needs some new direction and new ideas

We will not be staying here again. Staff was friendly, but the state of the hotel was not clean. Our room was smelly even after we removed trash from the previous tenants. There was no soap or shampoo in the room which staff were kind enough to provide after inquiring. The carpet was stained and dirty all about the hotel. The breakfast was better than most hotel breakfasts. Location is prime but not worth $230 for a standard room. We did not use the pool or hot tub.

Not only did I feel like it wasn’t clean, for that amount of money I should have clean sheets and towels every day. At the very least, they should have made the beds each day and cleaned the bathroom. I won’t return to this hotel.

Didn’t like: room service did not make our beds daily, they did not come every day, they did not empty trash cans when they fid, crumbs in a corner left by previous tenants were not vacuumed no washer n dryer were available for us to use offered us the service but at a fee breakfast was ok 7 out of 10

Housekeeping will only empty your trash, provide more soap, and remove dirty towels. Housekeeping will NOT make your bed, replenish with clean towels, or give you toilet paper. We had 2 wrapped rolls that we did not touch on our first night. After housekeeping came the morning after - they took the 2 wrapped rolls and once we ran out of our existing roll - we were left to use kleenex tissue paper for the remainder of our stay. For charging $300 a night we expected the basics and were left disappointed. The pool & breakfast were acceptable.

Family vacay Hotel was very nice and clean. Bathroom floor has some loose tiles that could use maintenance, otherwise room was great. Kids loved the pool and breakfast was good!