Harbin Hotels with Pools

The rooms were really old，but staff was friendly and supported as much as they can. The staff was very supportive, child friendly and super fast. I was really impressed. Special thanks to Ms Nalisa Ni- she is amazing. One comment for the hotel,They really need to renew the rooms,Especially the AC,It smelled of mould or something similar

Very nice rooms and good breakfast. Location a little in the middle of new town construction sites. The mall 10 mins walk away is great for shopping and restaurants. The hotel restaurant only offered breakfast but it was ok to order deliveries in. Hotel is slightly weird in that it’s also seems to be a neo natal staycation hotel with many nurses and families members hanging out in corridors at all times of night. Main issue with the rooms was that they were 28 degrees C and there was no way to cool them down slightly to be able to sleep well. Opening the windows didn’t help and the hotel aircon was understandably set to heating the room - maybe something they can think about. Nice hotel and a good stay- just didn’t sleep well.

We spent three nights in this hotel and found it to be a little further from everything we wanted to see and do, but that did not make our stay any less pleasant. The staff were attentive and incredibly friendly. The hotel looks out on a lovely pond that is frozen sold in winter and covered with a thick layer of snow. A perfect playground for young and old alike. Catching a Didi from the hotel is also fairly easy as it isn’t stuck right in the centre of the ice festival activities.

Excellent hotel! Superb location for visiting attractions! Spacious rooms with great bathrooms! Excellent Breakfast spread!!! Housekeeper placed humidifier in our rooms without us requesting when she noticed that we were affected by the dry weather ! She even wrote us a note to express concern! Wow! She gave us extra oolong teabags when she noticed that we favoured this tea! Peter , F and B manager and chef Dean deserve special mention for going out of their way to meet our request during our last breakfast today! Thank you Ritz Carlton Harbin!

The location is very good, quiet in a busy city. It is close to the Ice and Snow World and Diamond Sea. It takes less than 10 minutes by taxi. It is 15-20 minutes from Central Street. The hotel service is also very good, and everyone is trying their best to meet the needs of the guests. Full of sincerity and warmth. I just want to make a suggestion. If the suite has executive privileges, can the minibar charge be cancelled? In fact, the minibar in the room is basically the same as what the executive lounge can provide. The Shangri-La executive privilege rooms in Ningbo and Hangzhou have cancelled the separate charge for the minibar.

First, I want to thank the staff from the hotel. Peter from the front desk was really helpful, the people working in the restaurant and the housekeeping ladies in my floor (17). The hotel is very modern but the location is tricky. To get there you must ride a cab. I tried to walk from the nearest Metro station (Shimao Ave) but it is over 2 kilometers and with temperatures average -22 wasn't that pleasant. The facilities like the spa and swimming pool were open only with a hand full of guests. The restaurant was open but only as room service. The food wasn't bad at all, a bit on the pricey side but there were not other options. My biggest disappointment was the room. The closet is located in the room's hall and the design is so poor it doesn't even have drawers to unpack the suitcases. When you open the closet you are really blocking the hall. Near the hotel there is literally no place to go to have a coffee. The nearest place is the MIXC mall that has a Starbucks but you need to take a cab to get there (5-7minutes ride). To get to the city, I took DiDis and rode the metro. The Metro system is AMAZING. You can use other Metro cards (I used my card from Shanghai) It is extremely cheap (4 to 6 RMB) per ride

Thank you Andy very much. The stay was pretty good. Winter is the season to come to Harbin. The whole hotel exudes the smell of a five-star hotel. Highly recommended. The dinner buffet hotpot is the most suitable in winter. I had an unforgettable holiday happily.

Stylish hotel in elegant high-rise building. Perfect dinner and breakfast. Location somehow distant from subway as well from the main city attractions. There is a mall opposite to the hotel, but literally no pavement to reach it by foot. No option to pay the deposit with Mastercard, nor in cash with Euro or USD. When paying with WeChat, extra fee for „international card” is added without explanation. Service will call a lift for You, but won’t explain that there is a dinner included in the booking package. You have to ask for the lobby bar voucher.

the hotel was great value for the price and has a few excellent points. Location is easy to get to the airport and ok for the winter attractions. Rooms are nice, though are showing their age. The facilities (gym/pool) we decided to avoid; they don't offer the resort or relaxation of other five star hotels. Food was consistently good and the club lounge is easily one of the best decors I've found. The service was consistently good from checkin especially. I would stay here again if Im in Harbin, but I would stress that I have allergies to try and get a real smoke-free room (our bathroom....)

The staff at this hotel are very good. Smiling and polite. The beds are super comfortable and the bathroom is quite lovely. The breakfast buffet was better than we thought it would be, catering to westerns as well. French toast with strawberry sauce was a nice surprise. Great coffee. Spa was nice. Just wish in the winter one could go outside to cool off and come back in to the saunas. I am sure in summer the outside part of the spa would make the experience better. A few of the buttons that turn whirl pool effect on in the pool are broken , but besides that we liked it.